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    The Shops at Fort Union

    4.0 (1 review)

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    9360

    9 years ago

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    Daiso - Bird Deterent CD

    Daiso

    3.8(14 reviews)
    0.1 mi

    Great store to get lost in! This Daiso has so many items to look through that you're bound to find…read moresomething you didn't know you needed/wanted! From stationary items to home goods, to snacks, there are an endless number of items you could spend hours looking through. The store was well-organized and the staff were super friendly and welcoming. Highly recommended to check out if you need a place to find all your household needs!

    Lot of stuff. Lots of stuff…read more A Japanese version of a Dollar Tree, sort of. Except all of the goods are good to high quality since it's Japanese made. I don't know where to begin. They have tons of things, things that you knew about and want and things that you didn't know existed and now need. They have Japanese snacks and a limited amount of groceries, mostly drinks and ramen. They have a selection of Japanese pens! I bought one. Can't pass up a Japanese pen. Large store, well-lit. One employee to man the register, she was friendly. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

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    Daiso
    Daiso
    Daiso

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    Sierra - Sock it to me...

    Sierra

    3.1(30 reviews)
    0.4 mi
    •$$

    This is about the taylorsville Location…read more I am absolutely disgusted by the way I was treated at the Taylorsville store today. I stopped in with a backpack that I had purchased from another location because I found the exact same model in a color I actually wanted. I had my receipt, the backpack was in like-new condition, and I was simply trying to complete a straightforward exchange. Instead, I was told that I could not exchange the bag because of a missing accessory that the backpack never came with in the first place. After being refused service, I contacted the American Fork store where the backpack was originally purchased. They immediately informed me that there should have been no issue handling the exchange and apologized for the situation. Because the Taylorsville store refused to help, I was forced to drive nearly 40 minutes to American Fork just to complete a return that should have been handled at the location I was standing in. What should have been a five-minute transaction turned into well over an hour and a half of driving, wasted gas, and completely unnecessary inconvenience because employees at the Taylorsville store either did not understand their own policies or simply chose not to help. The behavior of the manager, who I believe was named Jennifer, only made the situation worse. From the moment I walked in, I felt judged and treated as though I had done something wrong. She repeatedly looked my girlfriend and me up and down and carried herself with an attitude that was dismissive, confrontational, and unprofessional. Rather than attempting to help resolve the issue, I was made to feel like a problem the moment I entered the store. What happened next was even more unacceptable. After making the unnecessary trip to American Fork and obtaining store credit, I returned to the Taylorsville location to purchase the backpack I originally wanted. The moment I walked through the door, I was immediately approached and questioned again. Before I could even explain why I was there, employees were discussing me over their radios. I could hear Jennifer talking about how I could not return items and questioning whether pieces were missing. At that point I felt like I was being treated as a thief, a scammer, or someone attempting to do something dishonest despite having receipts, documentation, and following every instruction that had been given to me. No customer should be made to feel attacked, singled out, or publicly scrutinized simply for trying to exchange or purchase merchandise. I felt targeted from the moment I entered the store. Based on the way I was approached, watched, questioned, and discussed over the radio, I cannot ignore the feeling that my appearance, alternative style, and skin color played a role in how I was treated. Whether intentional or not, the experience felt like profiling and discrimination rather than customer service. To make matters even worse, the store credit card issued by the American Fork location did not work. Instead of fixing the issue, I was told I would have to drive all the way back to American Fork yet again. By this point, your company's mistakes had already cost me significant time, fuel, and frustration, and now I was being told to make another unnecessary trip because nobody could resolve the problem at the Taylorsville location. I have never experienced customer service this hostile, accusatory, and unprofessional over something as simple as exchanging a backpack. What should have been a routine transaction became an exhausting ordeal that consumed hours of my day because of poor communication, poor management, and a complete lack of respect for a paying customer. I expect this incident to be investigated, I expect management to be held accountable, and I expect to be contacted regarding how your company intends to address the time, expense, and treatment I was subjected to. The second encounter was recorded.

    Purchased a camping mug two days ago. Filled it with a beverage. The gasket/seal failed and the…read morecontents leaked onto my clothing. Took it back. The manager on duty said that they can't exchange it because it has been used. The Sierra website says that in the event of a defective item, contact them and they will "make it right." Evidently, at the Sierra in Riverton, "make it right" means not standing behind the products they sell or treating people fairly. I have spent hundreds of dollars at Sierra this year. They just lost a customer, all over a $13 mug. I will be sure to pass along Sierra's definition of "make it right" to as many people as possible.

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    Sierra - Sunglasses

    Sunglasses

    Sierra
    Sierra - Pet toys, galore!

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    Pet toys, galore!

    South Jordan Towne Center

    South Jordan Towne Center

    4.0(2 reviews)
    5.8 mi

    The South Jordan Town Center is just what it should be-local businesses, a library, restaurants,…read moreshopping and city hall. It's not only a place that people come when they are hungry or running an errand, this place holds events occasionally too. The Farmer's Market is here in the summer and it's a fun, festive destination in the winter to see the twinkling lights and decorated store windows. The parking can get a little tricky if you want to park right outside the place you are visiting. But if you are willing to walk a little, there are plenty of spots just north and south of the main center area. My favorite part? The outdoor seating in the middle. Grab a snack and then sit at a table on a nice day and joy the shade of the trees.

    This is one of the more interesting developments in the southern part of the SLC valley. It's not a…read moremall, and it's not exactly a neighborhood gathering space or community business development.... but they're really trying some things here and it's turned into an interesting development. You could argue that it's a strip mall of sorts, but that doesn't quite do justice to what's going on here. They're trying to be more thoughtful by creating community spaces, and when there's a library involved, you know it's not exactly a standard retail plaza. The thing that I appreciate most is that there's an effort (surely someone on staff?) to create events. I've attended the farmers market here a couple of times and enjoyed the small but lovely gathering of farmers and artisans. I had some friends sell there and they enjoyed the experience. I think this model of creating community in a space is great--probably it's not been as easy in COVID, but the last year has made me appreciate even more that there are spaces like this.

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    South Jordan Towne Center
    South Jordan Towne Center
    South Jordan Towne Center

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    The Shops at Fort Union - shoppingcenters - Updated October 2026

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