I would say for myself, having shopped at this Belk for all of my adult life, it would be a solid 3…read morestars. However tonight as I stopped by I got such great service I had to take it up a notch! I wish I had gotten the name of the lady working in the Men's department tonight because she was very patient and helpful as I tried to make my decision about my purchases, trying coupons, price checking, etc. And this is basically what makes or breaks a major department store review in my opinion. You probably already know what to expect as far as prices and brands they carry ... but how was the customer service? I can honestly say that most of the time it has been very good. In cosmetics, shoes, different women's departments, back when I shopped for young kids, home, etc.,I have had good experiences in each place.
That being said, I did take off a star because: while you can find some excellent clearance deals at times, i have noticed the last few times I shopped when I have had a coupon (sign up for texts and you'll get one just about every week!), but it never works because of the brand, it's a doorbuster, or some other exclusion in that itty bitty fine print. It's a super long list, so pay attention! Even when it says "regular or sales price," it only means certain sales and I can't figure out how to keep it straight. Especially when there is nothing to indicate "doorbuster" on the top of the rack where the sale price is displayed. If I was a man shopping for my manly self, I would probably give 3 stars. They do have some good brands but just a few, and the selections of everything are all pretty similar.
Overall though, for my actual womanly self, if i needed an outfit or shoes I could 80-90% find what I needed at Belk at a decent price. Their women's departments have everything from athletic to dressy occasions. Shoes, purses, jewelry - the same. And if price is no concern, then it would be closer to 100%! But considering that I have poured over Belk Sunday ads in the paper since I can remember, my style was basically shaped by Belk - so that may have a lot to do with it!