Horrific experience at this establishment, I was visiting from the US and after a nice walk around the local park Tilbury Fort, decides to go to this place for a drink with my parents. My dad went in to see if we could get some food unfortunately they didn't start serving till 6pm first of all what kind of place doesn't serve food all day so weird !!! And as it's only 5pm we would have had to wait an hour so I walked back out to tell my mom who was sitting at a table outside as I walk back in the pub to tell my dad she didn't want to sit in a rough old parking Lott for an hour waiting does some pub food, this woman pounced on me from behind the bar telling me I can't come in because I have my 2 small dogs with me, I inform her they are service dogs, does she know that that means and would she like to see there papers, she turns Into a psychopath screaming at me she doesn't know what that means. Doesn't care and I need to get out, because no dogs in the pub, when I repeat they are service dogs and show her the dogs papers she continues to yell at me like Peggy mitchel that she is the landlady and to "get outta my pub" wowwww okay! My poor dad is looking confused, the poor guy behind the bar who was super nice by the way and didn't say a word about my dogs when we first came in but was sweet and cheerful both stared on in horror as she screamed and continues to berate me about my dogs. By the way no one else was in the pub thank god to see this display of ignorance and appalling manners on her behalf, This bitch has no idea that I suffer from PTSD and anxiety which is why I have my dogs, When I tell her about the Disabled Equalities Act of 2010 which allows service dogs in establishments she says she doesn't care cos it's her pub. She then has the cheek to tell me she will bring the drinks out to me, which I reply to by saying "your kicking me out of your pub because I have a disability" and she says yes. So if you are disabled land have a wheel chair be prepared to sit outside as this landlady doesn't believe in disabilities which tbh in this day and age is shocking, but then again we are in tilbury which doesn't look like the gene pool is very wide. The inside of the pub has seen better days with its tacky ship memorabilia, the outside looks decent with its pretty flowers but didn't be lured in by the geraniums. The landlady is uneducated in the law and is extremely rude. read more