there is something magical about a 3 PM check in and don't try it at 2:55. That is unless you have…read moreone of the most expensive rooms in the hotel because regular customers -- people have to wait until the clock strikes exactly 3. The people stuttering at the desk trying to explain why my room wasn't ready but would be at exactly 3 PM. Hate mid level hotels that try to be oh so much more then kind, clean and helpful. I would never stay here again ...... especially in a city with lots of other choices.

This hotel is starting to look tired and dated. The room was clean and spacious. But the decor is…read morenot as modern as other hotels. The frosted glass of the bathroom that looks into the bed area was weird. The bed was comfortable and big. The kitchenette has a frig and microwave, as well as an electric stovetop. Parking is very limited. I had to park my vehicle at the street. It was cheaper since it was a friday and the staff said it's free on weekends. I'm not sure how safe it is though, so better take out all the valuables.

We stayed here after being in New Zealand for a week. We needed to catch the ferry early in the…read moremorning so it was a great location. It was also helpful that the hotel had a washer/dryer in each room so we were able to clean our dirty laundry. The hotel staff was so friendly and welcoming. We opted for valet parking to keep things easy. You can get your car anytime you want and revalet it for no extra cost. Our room was on the 13th floor, with a cemetery in the back of the hotel, I was wondering if that was a sign, but all went well. Our room was spacious with a living room, kitchen, and bedroom. Beds and pillows were comfy. Shower was nice and hot. The only thing is the building creaked - like a lot. It was hard to sleep at times. It's apparently because of the wind and shifting of the building.

This review is for the deluxe high tea only…read more We started with a selection of whole leaf teas from TWG (Singapore), supposedly only sold only to five star hotels. I selected their signature 1837 Black Tea while my partner tried the Royal Darjeeling and later their South African red tea, Eternal Summer. All of our choices were whole leaf teas with distinctive and complex aromas and taste. We each had a glass of Allan Scott's Cecelia Brut, with fine bubbles, from New Zealand's Marlborough region. On the three tiered tray were savory items including a cheese and bacon scone with an avocado spread, a ham and cheese sandwich and a sausage in a puff pastry. All of the sweets other than the tiramisu were chocolate items. A fruit tart or a scone would have been appreciated. We enjoyed lovely service by a friendly local who was quite engaging and educational about the extensive tea selections available.

Thank you for a great stay. Special shout out to Lucas…read moreclub level in the evenings and Anand in the morning. Anand knows how to cook poached eggs and is incredibly friendly and accommodating. Totally worth the money to stay here.

Great value. Booked an executive room at $340 per night…read more Big gorgeous comfortable bed. Large room with 3 seater sofa. Decor a bit dated but clean and bathroom very good with normal and rain shower heads. Our room rate gave us breakfast and access to the executive lounge. In the lounge there was all day tea/coffee, incredible afternoon tea with 3 tier cake stand of goodies and drinks from 5pm also with 3 tier snacks/canapés. I think we got half the room rate back from those things alone. Very friendly staff. Recommend

Located in downtown Wellington, we were at Ibis for less than 24hours, we got in, slept, got…read morebreakfast & left. It was a decent pit-stop, not the most glamorous experience, but a nice reliable accommodation- The room was clean, with a fantastic view of the city, offering coffee/tea selections, bottled water, fresh milk, comfy bed, pillows, and soft towels- very nice quality stay. Hot water & great water flow. The breakfast bar was fantastic ($28pp for a full breakfast) offering a selection of fresh fruits, charcuterie, variety of cereals, variety of hot options (eggs, bacon, sausage, baked beans, mushrooms, hashbrowns), variety of breads (toaster available), sweet pastries, juice bar, diy coffee nook, and a made-to-order eggs & pancake station. Everything at breakfast was quite delicious- I made myself two large pla tes to try a bit of everything (minus the made-to-order station). If looking for a spot, easy to walk downtown, affordable, and reliable, I do recommend.

This hotel, while located in a good area, is extremely cheap in every way except price. The rooms…read moreare terribly basic with few amenities. No shampoo or conditioner. Really? Is that an extravagant expense? It's just not worth the money. Go somewhere else. Parking was full so we had to park on the street and get up early to put money in the meter. The staff that helped us upon arrival were just fine. But they cannot enhance my rating because this hotel room was shabby and subpar. We thought Accor was a solid company but their low end hotels are just that, low end and priced too high for what you get.

We decided to stay in Wellington for two nights, which of course is no where near enough to do this…read morecity justice! The Willis Wellington Hotel seemed like a good option for being centrally located, including free breakfast, and being a good value. Check-in was easy with friendly desk staff. They have a large staircase to get to the lobby, so be prepared to carry your luggage. The common areas include a large quiet lounge with TV, restrooms, and the restaurant, which is where breakfast is held in the morning. They have one small elevator, which can be an inconvenience. We also made use of the free luggage storage on our last day, which was appreciated. We had some issues with the friendliness of the day staff; things "aren't possible" but the morning staff was happy to answer the same requests. The rooms are a bit dated. We couldn't make the heater work properly, so the room stayed damp and kind of cold. It was spacious however, with a nice sized bathroom too. The hotel as of our stay felt like it was in transition and not finished. One issue we had was early-morning road construction outside our window. This hotel is within walking distance of Cuba Street, Te Aro area, and the harbor with museums, tourist sites, and gobs of restaurants. Despite the drawbacks, we would stay here again.

The front desk person seemed confused about services. We were told breakfast was complimentary…read more But when checking out we were hit for 50.00 for each day we stayed I would not recommend this hotel plus 15.00 for parking. He tried to get us to pay twice. Do not bother

I can only speak about the breakfast buffet, which was really grim. Watery eggs, cold sausage,…read morelifeless, fruit, and a coffee urn that was not tended to very frequently. For.$35 this was largely a terrible deal. I did manage to get the bacon when it was hot as well as the mushrooms so they were edible, but everything else was pretty atrocious, including the lack of service. They are clearly in need of more staff, and especially training them on how to do their jobs

We stayed here for a couple nights on our trip and there were some positives and negatives. The…read morelocation is overlooking the harbor and many rooms have a beautiful view. The room itself was very nice with a lot of space and everything was new and clean. Bathroom was spacious and had a great shower. The beds were very comfortable and it was quiet and easy to enjoy a good nights sleep. We went upstairs to the lounge to grab a drink and I imagine that during the day it's a beautiful view as you are surrounded with windows. At night there is not much that you could see, but the lounge was nice and the drink was mixed well. It is a pretty pricey stay, but you don't get many amenities. Wifi was additional and had to be renewed which was annoying and expensive. The other thing, is the front desk staff wasn't super friendly to us any of the days we were there. Overall it's a visually impressive hotel and though pricey, a pretty comfortable stay.

Booking this hotel was super easy. Checking in was also simple - there's a kiosk at the front desk…read morethat is very easy to use. The room was nice and comfortable. The only complaints is parking is not easy. We lucked out by getting a spot out front, which you have to pay for until 8 p.m. Parking is free after that, but you must pay the meter at 8 a.m. or you could get fined. The other thing that wasn't great was the shower. It's poorly designed - the water spills onto the floor and makes a huge mess. Also, it's tiny. One other thing that wasn't great was the A/C. It got hot in the middle of the night and when we tried to change the temp, an error code came on the thermostat, which was a mess trying to fix. Overall, this place is nice and would stay here again.

Great location! It is located between two major streets: Terrace and Lambton Quay…read more Walkable to all the attractions, such as cable car up to Wellington Botanic Garden, Beehive, Parliament Building, Old St. Paul's Church, Te papa Museum and many nice shops, grocer, restaurants and cafes. The breakfast at their 3rd floor Sterling was pretty good; loved their smoked salmon on bagel! The only gripe I had was that the shower hot water was not reliable. I had no idea what caused this "extremely slow coming"?! All in all, I do recommend this place.

We were staying in Wellington overnight so we could visit the Museum and enjoy the waterfront. The…read morehotel looks like new. We requested a king room with extra room and a good air conditioner. We were given a nice room on the 13th floor. It was large with a nice kitchen. It had a great shower and a nice view of the downtown area. The hotel is in a good location with many shops and restaurants. We were very pleased with everything about the room. We stayed in Mar 2017.