Absolutely love the seagate ! Such wonderful staff and accommodations are fabulous!!!! A true gem in Florida ! read more

A new year...a new me and that's all with the help of the amazing Carolynn Mazzei at the Seagate Hotel and Spa. Thank you for providing some much needed service to this mamma who just needed to reset. Carolynn is a true professional who gave me 100% of her. Request her if you're someone who just needs to melt away the year past and think positively on what's ahead. she's the girl to go to in Delray! Forever grateful read more

upon arriving at the hotel, we had a read online that they offered overnight parking or the choice of valet parking for $40 a night but when we were there, they told us it was only valet, which was disappointing. this would've been OK but the $40 additional resort fee charge was useless because the only thing we were able to enjoy was the pool and hot tub everything else at the actual hotel is under construction. The staff was friendly and made check in easy, construction though is pretty annoying around the hotel. read more

I am having Brunch with my beautiful wife in one of the best hotels we have ever been to, we have brunch here at least every 3 weeks. The food is exceptional and the ambiance is is palatial. We will continue to be loyal patrons at the Seagate read more

The Seagate - Celebrating our birthdays at the best brunch spot - Resorts Near Me - Delray Beach, Florida

I recently stayed at the Seagate Delray Beach hotel. This was my second time staying there, and I must say as for the decor it's still the same from when I visited five years ago. You would think the would have done some remodeling. The rooms were a older and there a lot of noise in the late nights and early mornings with other guests, I called down to the front desk and they didn't bat an eye. Nothing was done. I live in S.Florida so for me it was a staycation but I don't think it's worth some of the prices they charge for the busy season. I was there in July, some of the staff are pretty rude, especially Anton, he claimed to be a manager there, not very professional at all, when I asked about some of the charges on my account. The hotel is wanting to be an Five star hotel, but will never be!! I have it a four star for the beach/private club they offer there guests and food, and I honestly should have rated a three star. If you are visiting during the off season which is until November, then it's worth it especially if they are offering special rates/deals but do not stay in the busy season! No way!!!! Go elsewhere like a real four or five star hotel, for that money. You will be treated much better and not like the staff at Seagate, even the valet was pretty slow and not worth the $40 overnight rate! read more

The Seagate - Lion fish at the lobby at the Seagate - Resorts Near Me - Delray Beach, Florida

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What a pleasurable experience over the Holidays, a much needed get away from the Creek. Hotel is basically on the beach (it's a 3 min walk from the street), and Delray is such a fun vibrant city to explore. But it was the staff that truly made the stay special, I'm used to Ritz/Seasons service and the standard robotic ma'm and sir roll around. This was personable in a way that had meaning to it. Eddy at the door greeted me and the crew by name and checked in with us each time we strolled through. The NIGHT front desk was a pleasure (our check in is the only reason this doesn't get five stars. Need to polish those two ladies with some personality salt. We were promised things that didn't exist, and told we could check in early when we called just to wait three hours... with attitudes. My husband went to check in with a smile and came back with a frown.) but Gizzelle, Nick and C.J. sparkled as bright as that tree in the lobby. Special thanks to the concierge Eddie, talk about a shining star. Lionfish? What a treat. Must say... Atlantic Grille can be skipped, felt out of place with all the positives we had, food was subpar and their service was along the same lines. Hubby and I go south every few months to visit friends in Boca and I know we'll back to the Seagate! read more

The Seagate - SUNSET AMONGST THE SANDS MY HAPPY PLACE - Resorts Near Me - Delray Beach, Florida

We had a relaxing stay at the Seagate. There was nothing or no one we came into contact with that was not top notch. We were greeted by a welcoming crew at reception area, they recognized our advance reservation, and we felt that they were expecting us. Geeta was warm and answered all our questions with ease. Our room was clean, well designed, spacious, and felt like all good hotels should feel...quiet & comforting. One of the best features of our stay was that they provided a private driver to transport you to the Seagate Beach and anywhere approx. 3 miles from their property ( until 11 pm). We visited the beach/ pool club and enjoyed a fine luncheon on the porch overlooking the azure waters of the fine Delray Beach area. They offer beach towels, loungers, umbrellas etc., to make your experience as relaxed as possible. The beach is beautiful! On windy days lots of windsurfers can be spotted at nearby beach riding the waves!! Another side feature of Seagate are its many aquariums. They highlight each of the areas around the property. They have an excellent restaurant bar and coffee shop on property as well as a candy / dessert area. Really a great place to stay in a lively area. One of Florida's finest! The location of the hotel gave us many great choices for dining. We wanted to get outside the hotel to dine and staff was able to suggest many places to choose from. We learned a lot about the area from Connor, he's very familiar with local spots! Overall, everyone we met related to our visit was friendly, professional and made us want to return again! read more

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3.5 Are we still in South Florida? Why is everyone being so nice? Sad, but that's what went through my mind the entire weekend I spent here for a staycation. Everyone from valet to check-in staff was courteous and welcoming. Checked in hours before the official check-in time and our room happened to be ready. The room and bathroom were spacious and clean. Unfortunately, I didn't love the bed and pillows. Both were too soft for my taste, and the sheets rustled loudly for some reason. Most lodging options in the area do not have direct access to the beach (which is across the street). This boutique hotel is located right on Atlantic and a couple of blocks away from the water. Being right on the strip allows you to forgo a car when exploring the area and, if need be, use hotel transportation, or a service like Uber to go very short distances. The hotel has a couple of SUVs that transport guests all day long as needed. In addition, they have a cute old fashioned trolley that does the same and works best for larger parties. I booked a ride for dinner the first night (for our party of eight), and the driver had it ready to go right when we came downstairs...AC too! The strip is full of small boutiques to peruse casually as well as endless food, drink, and live music options. To get to the beach, you can take one of the provided methods of transportation and head to the hotel's private Beach Club. I was bummed the dining areas were being remodeled, but otherwise loved the club concept. There's a pool, full bathrooms (with lockers and showers), lounge chairs, and beach chairs with umbrellas. Downstairs by the lobby, there are a couple of stores selling the usual sundries but also many unique products of all categories (lotions, perfume, funny cards, clothing, accessories, jewelry, shoes, books, etc.). There's also a very reasonably priced cafe for breakfast and snacks throughout the day. We didn't dine at the hotel restaurant, but at night they offered live music to a packed house (the crowd seemed to be mostly 60+, and they were partying harder and way longer than our group..ha! #goals). The spa is small and quaint. I wish I would have loved my massage; I did not (will review separately). But again, the service upon checking in was excellent. I would give it another go with someone else. I'm not sure how to fix the bed/pillows situation, but I would love to return for another stay once the Beach Club remodeling ends. read more

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A bit pricey but certainly luxurious. Best Spa in town and just a quick walk to the beach. The dining and retail are just so so but for location and room quality this is certainly the best stay in Delray. read more

Beautiful resort with access to private beach club and Oceanside pool bia shuttle. Rooms are huge and pretty luxurious with big balcony. Luxe property with valet only parking. Would love to stay here again! read more

I would give this hotel zero stars if that was possible! We rented a junior suite for $800 a night with a jetted tub. The Jets did not work in the tub and when we informed the front desk they were dismissive and rude. I would think they would come and offer to try to fix the jets but they were quick to offer us another room or a $40 credit total on a $5k stay of 4 nights! I guess they were admitting that they knew the Jets didn't work where they would've come to the room to see what was going on! There were so many things wrong with this room. I don't even know where to start the marble floors which look great or slip and fall hazard as they haven't been tended to in multiple years and standing on the wonder, wet is a danger! The tub which we described earlier, had no safety grab bar a totally worn bottom of the tub that was quite shiny, but also quite slippery and there was no mat or anything to alleviate that problem. We received no guidance as to how to operate anything in the room! There were a half a dozen switches at the front door. Another half a dozen switches in the bathroom and another half dozen switches in the living room, and we were never informed about what anything did probably because nothing worked properly. We've done the Holiday Inn roadside inn route over the last several decades, and we were at least generally given instructions about how to work the TV the climate control and maybe even the toilet. Here we were left to fend for ourselves and we found a lot of broken things. The people at the desk who are in charge were rude, deceptive, and dismissive and arrogant. It seems the hotel is planning a renovation this summer which they seem to think is an excuse for not providing what they promised and living up to the contract now! Do you sell the favor and go someplace else? Find a roadside in or up the road on the ocean all look like better options. Please don't stay here. I would never do it again ! read more

DO NOT STAY HERE- THEY WILL STEAL YOUR JEWLERY. Unfortunately I made the fatal mistake of going out for a run and left my new diamond earrings in my cosmetic case. In the 45 minutes I was out my room was "cleaned" (if you could call it that) and my diamond earrings were STOLEN. The hotel of course told me that they were not responsible. In addition the hotel is not on the beach and the "beach club" is about 10 blocks away- walls are paper thin and you can hear EVERTHING! JUST AWFUL!!!!!!!! read more

Victoria was such a help and fantastic at the cafe! The muffins were amazing, I'm a regular! read more

Absolutely superb. Rooms a bit dated but still elegant and clean (as I was checking out I was advised that a renovation is scheduled). The room service was prompt. The beach club is great (and I'm not a big beach person). The service from all of the staff (especially Anton and Alex) was excellent. Look forward to returning. read more

A good boutique hotel alternative to the chains. It's a mid-size hotel that is a few stories high and comparable room sizes and full service to the Marriotts, Grand Hyatt's, and Ws. Here's the DL. + Location - only 1 street from A1A and Atlantic ++ Amenities - shuttles to their private beach club and their golf & spa club + Clean and updated rooms and suites + Quiet nights able to get sleep - No views or on to busy street - Valet only...long waits even though PKG is on site - Cordial but Unfriendly front desk staff - Gobs of fee based junk food in room taking up a large portion of the dresser = Turn down service = K cup coffee in room = Convenient on site bar and restaurants but the food is mediocre and on the pricy side + On site gift stores, aquariums lobby decorations Bottom line, this is a good alternative to the usual full service chains and private beach is definitely a plus. The down side is less than friendly front desk and no loyalty points. read more

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We stayed only for one night as we just wanted to spend a nice and relaxing weekend. I really got pleased by the customer service they have. From the valet to the front desk to the room service, it was nice to have such a great environment. The hotel is located in a area close to several restaurants, the beach and 10 min walking distance to the center of Delray. The have valet parking and they offer a shuttle to take you upon request (which is great since who wants to drive right? Haha). The room was very clean, spacious and nice. The only observation that we had was that some of the furniture was not well maintained and the type of place you want to make sure everything looks "perfect" right. Other than that great location and great service. read more

I had such high hopes for this place and maybe my impression can be changed but so far, not so good. I haven't utilized the beach club yet but when I was picked up by transportation, I was misfortunate enough to ride back to the hotel with three very inebriated guests. I get it...you're on vacation but my issue is that other guests are subjected to vomiting in the vehicle because you can't hold it for one mile. Yes, the ride was bumpy but I can only assume the driver wanted them out of there as badly as I did. With this caliber of hotel, I would expect the staff at the beach club could warn the front desk so they could send a dedicated driver. They were certainly aware because they were watching them all load up. The room was nice...the amazing jet tub didn't work and I had to contact the desk three times about it before they sent someone up to flip the GFCI switch (under a panel in the closet). This is apparently a frequent occurrence, so bring a screwdriver, so you aren't sad and wet in a bathtub like I was on my first night. Haven't tried it out since...so amazing is TBD. There were a couple of other issues but I won't beat this to death and instead I'll end on a good-ish note because I usually don't do reviews . The restaurant was lovely and the food was delicious. The servers we had were not as skilled as those in some high end restaurants but it didn't detract from the experience. I hope the remainder of my stay is redeeming. read more

The Seagate - Employees watching the drunk guests load in the hotel transport. Barf. Yeah, that happened...in the car. Erp. - Resorts Near Me - Delray Beach, Florida

I've been here before and loved it but this year I was treated pretty poorly by a front desk manager and I needed to check out early to help my 80-year-old aunt get down to the keys to be with family. I would have given a five star, housekeeping women were great. Even some of the other front desk people were great The people in a little coffee shop were great but this guy this one guy really ruined it for me so I won't be coming back. I'll find some other place to go. read more

I just returned from my forth stay at the Sea Gate over several years; and it is unfortunate to express that my stay was not pleasant at all. When paying $1,470 for two nights; let me say again, $1,470 for two nights, I expect to be treated properly. Wouldn't you? The truth is, the hotel being expensive is not the issue if it is worth the cost. The lobby and bar of the Sea Gate are pretty; with huge fish tanks, dark stained wood bar and dining area with another huge tank; but when checking into my room was not impressed, especially when I paid extra for 'two steps up' to what I think they called the Supreme or Superior room or something. Nothing special at all. On the first evening I contacted the front desk and asked if I could have a hamburger and fries delivered to the room and was directed to room service. I called for twenty minutes with no answer. Finally someone answered and said they were done delivering food for the evening. It was only 9:00pm. I would later discover they were supposed to deliver until 11:00pm. It was costing me $700 a night to stay here and I had to order food through grub hub. The following morning we figured housekeeping would come clean the room for us, change the bed, fresh towels, etc. We ordered breakfast to the room; (they forgot my orange juice and toast) and went out for the day. When we returned at 2:00pm our room was untouched. I forgot to add we called and requested that our room be cleaned before we went out for the day. Upon calling the front office again and requesting the room be cleaned, two hours later nobody came. I had to call the front desk and ask them what the issue was! Sorry to say this story is not over. After dinner on our second night (someplace else) we brought the parents back to the hotel to have a drink outside by the bar. It was a Sunday evening and the bar was empty, literally two people at the bar. The four of us get seated at a table, and wait, wait, wait, and weight. After twenty minutes, twenty minutes, someone comes over and pours us water, then says, someone will be with you soon. THE PLACE WAS EMPTY. I AM TALKING ABOUT TWENTY MINUTES ON A STOP WATCH. TRY IT! FINALLY, a waiter comes over and takes an order. We order four drinks. That's eat. No food, nothing fancy, four drinks; 2 diet cokes, 1 vodka cranberry and 1 coffee. WE WAIT, AND WAIT, AND WAIT, until the point where we were saying that it must be a joke, like someone is filming this for television. WE WAITED 40 MINUTES AND STILL DID NOT GET OUR DRINKS FROM AN EMPTY BAR! When I walked in the bar and asked the woman behind the bar what the problem was, her response was, "I'm getting to it." I walked up to the waiter, told him to give me my credit card he had in his pocket, and we walked out. I checked out of the Sea Gate and checked into the Marriot which was a THOUSAND DOLLARS LESS and the room I got in the Marriot was GORGEOUS! What a nightmare. The Sea Gate needs to remember that being polite to people isn't the only thing that cuts it. When people are paying thousands for their stay you have to deliver. They lost me, and my entire family which stayed there for life. read more

We stayed at the hotel over Christmas and were very pleased with the room and staff. Would definitely stay there again when in the area.

Still waiting for the hotel to acknowledge they add over $150 to our pool tab with fraudulent food and drinks. I am working with my bank to resolve. Managers called my friend a "liar" when she spoke to him on the phone. AWFUL customer service. read more

Was down at the Seagate with a wedding group, first time in Delray and I'll be back. Hotel was great for everything I needed. Was a minute from the beach, but I took advantage of the great Beach Club (worth the extra 10 min walk). Shout out to John and Nick at the front desk for being stellar. Special mention to the manager CJ for all his recommendations and help! read more

Spent a weekend here with the family this month and had a wonderful time. Have stayed at other hotels in Delray, but will only be back to the Seagate. Great service, had a fun time at the bar at the Grille and wife had some spa treatments (says the spa is a must try!) shout out to manager CJ for being such a great help! We'll be back! read more

Unfortunately there are several things to avoid here. Separate company runs the valet service. Young kids who race around and if your car is damaged Seagate doesn't handle it. I have now heard the rooms are buggy as the place is in need of renovation. read more

Usually come here twice a year. The hotel has gotten more and more seedy. Stains all over floor and drapes. Red corrosion in ceiling of bathroom. No hot water. No water pressure in sink or shower. This property is equal to a motel. 2 stars for location and food read more

Delray voted for no plastic straws. For a while they had paper straws and wooden stirrers in the cafe. Then they switched back to plastic! Bring back the paper straws! read more

Having my wedding at the Seagate Hotel was everything I wanted it to be. Stefanie in catering was amazing and helped make it an incredible experience!! read more

My husband planned a weekend getaway to celebrate our 20th Anniversary. We had a king room with a balcony, overlooking the pool. A bottle of Prosecco and chocolate covered strawberries delivered to our room with congratulations! What a thoughtful surprise. We had dinner at the Atlantic Grill, we both had the salmon and it was delicious. The pool was delightful. We throughly enjoyed a 2 night stay. read more

My now husband and I booked this hotel for our guests to stay in a couple weeks ago for our wedding up the road at Benvenuto. It is one of the nicer hotels in the area, and we wanted to spend our wedding night in a beautiful place, hence the Seagate. From the start, Alison Cannizzaro, the sales manager at the Seagate was extremely helpful and organized in the booking process. Our wedding rate was also incredible and I was thankful to have booked everything earlier in the year to secure the best rates. Fast forward to our wedding weekend. We live in fort lauderdale, and had wanted to drive up a day earlier than our guests were arriving to have some R&R alone time before all the craziness of the wedding weekend begun. I get a call from Alison. Unfortunately a pipe burst right outside the suite we had booked for ourselves, and the whole hotel had no running water. I told myself to NOT freak out lol and we continued to go there anyway. We arrive, the front desk attendant was told to book us two rooms next door to each other instead that way it was basically the equivalent to the suite size we were originally expecting. The rooms are truly beautiful here, and we made the best out of not being able to have our original suite. I quickly learned through the planning process that things are GOING to go wrong during your wedding/wedding weekend. The kitchen was closing down early due to there not being any running water but they were even able to send up to our room meals from the kitchen and a bottle of champagne, comped, for the inconvenience and to welcome us for our special weekend. The next morning, we decided to order room service before our rehearsal at our venue about 15 minutes away from the hotel. Our room service order somehow got delivered to the wrong room and we had waited an hour for our food which we were initially quoted 15 minutes for. I called to see what happened and they got me in touch with the manager who apologized and sent our order up. Complimentary. The eggs benedict is AMAZING btw, highly recommend! We are getting ready to leave and then there was a knock at the door- the hotel sent up complimentary goodies from the spa and the cutest BRIDE plush robe that i still wear- i thought "can i just be a bride forever?!" lol. All of our guests were happy with their accommodations, our wedding day was perfect, and when we got back to our suite we had chocolate covered strawberries and champagne waiting for us which was a great surprise to end the night. Upon checkout, we booked a couples massage that was a great way to end our stay. The spa is beautiful and luxurious. So overall besides a few hiccups that were out of the hotel's control, we had an amazing stay and couldn't have felt more special elsewhere. Alison did everything she could to make it right for us, and we appreciate it more than you know -- THANK YOU SEAGATE from the new Mr. and Mrs. Suarez, for an enjoyable wedding weekend. Worth every penny. read more

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Seriously? No one answers the phone at 930 at night? No room service. No help from the front desk. The ad they run in the room is not the hotel I am staying at. I would strongly suggest you look elsewhere if you are looking for a hotel with any sort of service from your hotel. read more

Highly recommend going here. The people here were super friendly and accommodating. We plan to come every year for a shot get away.

****** BEWARE ****** ***** HORRIBLE HOTEL ****** Service: (1-10) Rating: 0 Cleanliness: (1-10) Very dirty: 2 Dear 107,000 viewers of my Yelp reviews and photos... This is the honesty that I bring to you because it's what I always bring you... And that's what keeps viewers there.. Well I'm here to share my exact experience with this horribly PRIVATE OWNED (and you can tell) motel feeling like place...... Shall we begin? To Start... Walking into the room I have to say that it definitely does not "look like the pictures" Fooling edits make the room look much more large and sophisticated, when really it's not much better than your local Marriott or other chain hotels.. This location supposedly has a "4 Star rating" with "VIP" nonsense sales tactics. HORRIBLE. Looking around the room there was SEVERAL hygiene issues... I'm talking about stains and HAIR in the bathroom!!!! I called them right away to come and clean, they showed up fast as heck to clean the bathroom, but they said the stain will have to stay... Nothing they can do. Disgusting right??? (It could be anything, and I mean anything... And the last thing I want is to let my skin touch the floor.. YUCK!!!! (I was lucky enough to catch a photo for y'all) So now after having to accept the room, because they didn't have any other room to move me to after requesting an obvious "clean room". All staff was Oblivious and with any complaint, they would just stare at me like a deer in headlights... I mean cmon, I didn't know I had to pay $1,300.00 for a lousy 2 night stay. (Mind you a week night) so by the price you would think it's a boutique hotel or something a little more special than your average.... Gosh I was so wrong.... Wait until you hear this... So my guest and I get back to the room.. And in the room the hotel provides a tv, and a phone dock that has speakers and an alarm clock.. We switch the TV On and watch whatever we find interesting... Well there wasn't much. 5 mins later, YEAH only 5 mins later... There is 2 knocks at the door, and I guess a door bell as well... So I walk over to see who it is and it looks like a man with a radio, so I open and ask "what's up?" The man tells me in a very scary voice "turn the music off now, right now!" He said... Following with "don't make me come back up here.." I looked at him like he was Nuts!!! I then no longer felt comfortable that this scary man just threatened me over a noise complaint... That they assumed was coming from my door?!!! I put the volume back on because I "upgraded to the superior room" prior to booking and they said oh "lots of room" and "privacy" BS. *** I kid you NOT *** 30 seconds later... The same man comes bagging on the door!! Yelling "OPEN UP!!" I was then scared for my safety, and did not open (I was also undressed) and then he yelled "IM COMING IN!!!!" I right away called the front desk to ask them what the hell is this man doing?!?! (He was yelling and bagging the door, repeating the same thing, "if you don't open, I'm coming in myself!" **** HE WOULDN'T STOP BAGGING THE DOOR!!! **** The lady on the phone simply replied... "well he has the right to kick you out.." EXCUSE ME????? And she said "yeah" and I told her I'm now scared for my safety.. She then radios the man to stop, after realizing this is crazzzyyy!!!!!!!!!!!! Right away I asked her if she even understands the hospitality business and how your security cannot threaten guests out of conveniency to the hotel... I will be reporting everything and I have recorded this, and cannot show it for privacy reasons but I will attach one photo just to show the **** EXTREMELY POOR ***** cleanliness of this place... This "privately owned" Establishment calls for some serious re-Training and there are civil LAWS. This isn't the WILD WEST, you will not threaten a guest and get away with it... This I promise you!!!!!!! And just to top it off!!! After leaving the room, I had some items that I purchased while in Florida, that where STOLEN from my room!!!!! I called to confirm that they have my things and they said that "the security office controls that" and they will let me know if they have it.....meaning the same man who was bagging at my door? Wow... No one called me to tell me? THEY ARE ALSO THIEVES? This experience wouldn't be worse...... read more

The Seagate - **** HORRIBLE **** - Resorts Near Me - Delray Beach, Florida

This is a very good property close to the beach and has lots of amenities. The pool is small but good for the end of the day and reading. Two things I have to warn you about, the ac in our room is ok at best...and most importantly if your room deck is facing Atlantic ave... it's extremely loud!! - if I were ever going to come here again it would have to be a non-street view room or WOULD NOT BOOK THIS HOTEL. I'm talking earplugs loud. read more

What an amazing weekend we had! Every staff member we came in contact with made our experience exceptional! Shout out to everyone who helped book & make our stay extra special from beginning to end! ***Alison Cannizzaro (Sales Manager) YOUR THE BEST!!!!!! Thanks a million! Geeta, Selena & Gary (Front Desk) Anton, Matt & Glen (Valet & Shuttle) Carissa & Ashlea (Beach club servers) Nolan, Alex, Christof & Logan (beach attendants & servers) Amanda (Barista) Such delicious coffee you made us! You all went above and beyond!!! Thank you! The hotel was impeccable. Always so clean and refreshing! We will be back in September! Can't wait! Hope you all Stay safe & well! Until next time :) read more

It was probably more like 4.5. They were very accommodating and got us right into our room which was very nice. The room was comfortable. The Shower good. We had been on a 5 hotel 10 night tour of the East Coast and it was the only hotel with a microwave. The pool and gym were okay. No snacks or water to be found after about 10 except at the hotel bar. Husband went to the hotel across the street to get bottled water and some chips. They have a great service with either a shuttle or private car to the Beach Club and up Atlantic to the hopping part of town. That is a very nice service. The cars are valet parked in a covered and monitored garage. I liked that since we had so many extra items in our car. All in all a great hotel. My only complaint might be that the beach club is was absolutely packed and no way we would get a chair or into the pool. We did however get a seat and had some lunch. I would recommend this hotel and will probably stay there again in the future. read more

This hotel needs a lot of work!!! We are here for our 37th anniversary and must say that this is a huge disappointment! Hotel is way overpriced and a 40 per day resort fee and we couldn't used the beach club due to a private event. Also 40 per day for valet parking. The rooms are old, dirty, and outdated!! Restaurant is so overpriced, my wife had a mai tai for 17.50. The shower and faucets have no pressure. The location is not great as it is a bit of a walk to the real action on Atlantic ave and the beach club is almost a mile away. When they got our car from the valet they left someone's BMW keys in my cup holder and the person couldn't use their car and they were desperate to find them. Refrigerator doesn't work, lamp shade are broken and crooked. Carpet in room is dirty and stained. We were so excited to come and now we are so disappointed. I don't know who they paid for the other reviews unless they are old ones? We will never come back again!!! What a giant ripoff! If it weren't for phony marketing, this place wouldn't exist in my opinion. read more

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I'm only rating the spa and pool area. The spa is almost perfect. I know they can't do much about size, but it would be nice if it was a little bigger. There were 6-8 women in there and it was just too crowded for my liking. The steam room should have had eucalyptus bc it smelled too much like musky water. The shower gel was super dry and didn't smell like a spa soap should smell. The sandals were too wobbly and hard to walk in, let alone after a massage. It would be nice if they did away with the bad of essentials and just had them out. Maybe include gel or mouse. I wish I remembered the name of our masseuse bc he was jus wonderful! Perfect pressure and really worked out knots that i needed out! The pool area has a gorgeous view, especially when you lay down and look up. The chairs are very uncomfortable though. We plan to come back and stay here soon! read more

Be VERY careful of windy days at the beach club as their metal umbrellas were flying through the air and hit multiple people on our stay (including me). Surprised management does not have a SAFETY measure in place above 15mph winds. Oh, and though I had to leave to go to Urgent Care (head injury) they still charged us for the drinks we never finished....interesting priorities. Otherwise a nice hotel though food service is hit and miss due partly to automatic 20% gratuity added to all bills. read more

Amazing accomodating staff as well as beautiful facilities, gym and beach club! A must to stay in while in Del Ray Beach, Florida!!! Close to all the great restaurants, shopping as well as the beach.. read more

If you want to pay big money to be treated like a POW, book this hotel. This hotel may appear to have a great list amenities and have the promise of being very accommodating but that's laughable. A paying guest has zero rights and is simply an inconvenience to most. I've travelled all over and have NEVER been treated so poorly. The new management is a joke, consistently placing new rules, daily; what worked for you yesterday won't today and brace yourself for the new rules tomorrow. The only consistency is inconsistency. 1 star simply due to the fact that the hotel itself is fairly nice. However, after a week long stay, my family and I are ready to get out of this place. Problems started the moment we walked in the door. Check in was a nightmare, EVEN WITH CONFIRMATION PAPERS IN OUR HANDS, WE DID NOT GET THE ROOMS WE RESERVED. (Apparently even though they are a hotel, they can't guarantee rooms, "Someone else might want what you have." And let me tell you, that motto carried through the entire week.) By the way, the mini fridge in the rooms are actually an old mini bar that they do not stock and does not work, it's only sitting there to appear as though you have a refrigerator. That was the tip of the iceberg, this review wouldn't end anytime soon if I continued. Some of the staff is incredibly friendly while others are equally as rude. I end this review wishing them all the luck of a newly hatched sea-turtle amidst a flock of seagulls. read more