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    2 months ago

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    12 days ago

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    6 days ago

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    4 months ago

    Yummy! It was Quality ice cream & a very cute shop. One outside table. Staff was friendly and helpful.

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    4 months ago

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    The Chocolate Box - Vanilla and mint ice cream

    The Chocolate Box

    2.9(14 reviews)
    1.8 mi

    Visit golden nuggets casinos. We got the ice cream and cake. Ice cream is good even we got rain but…read moreit's not so cold here. Son got cake idk the name and he likes it.

    Rocky Road? More like Moldy Road (and the manager drove the bus right over customer service)…read more Bought a $4 Rocky Road candy bar at The Chocolate Box inside the Golden Nugget Casino. One bite and it tasted like mold/mildew. Not "I prefer dark chocolate." Not "too sweet." I mean straight-up damp basement vibes. Two people each took one bite and immediately stopped. That candy bar was bad, period. I didn't act like a lunatic about it, either. They had a line, so I waited until the store wasn't packed and came back when it was calmer. I politely explained the issue and told them I didn't want a refund, I just wanted a replacement candy bar. Easy fix, right? Wrong. This was handled by the manager, and the customer service was basically: "No." She had me standing there while they spent 5-10 minutes hunting around for expiration dates like that was the whole story. Then she comes back and says it "wasn't expired." Cool... except it still tasted like it had been stored next to a wet mop. When I explained again that two people took one bite and it was clearly spoiled, the manager's response was: she can't do anything because I "don't like the way it tastes." Ma'am. This is not a taste preference. This is a quality control problem. So I left the Rocky Road bar there and walked away. And then... the best part: as we walked by again, the manager was still pulling the same candy bars off the shelf. Which is it? If nothing is wrong, why are you removing them? If something is wrong, why did you refuse the simplest resolution imaginable? Then she's complaining that I was just trying to get another candy bar because I didn't like the taste... while actively yanking the "totally fine" candy off the shelf. The contradiction is almost impressive. If the manager treats customers like this over a basic, reasonable request, I have zero confidence in how this place handles anything. The Chocolate Box is overpriced, dismissive, and apparently willing to gamble with food quality. And no, I'm not betting my stomach on it again. If your manager's solution to spoiled food is 'it's not expired,' you have a training problem and a product problem. 1

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    The Chocolate Box - Popcorn

    Popcorn

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    Southern Pecan Pie Milkshake

    The Scoop - icecream - Updated May 2026

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