I've been on the wait list for over 2 and 1/2 years for an oyster perpetual, milgauss, and other…read moreRolex watches. they haven't reached out or bothered to offer anything in that span of time but they did sell Armin two Rolex watches without being on a wait list. The sales associate are lazy and do not follow up with the clients as promised via email. I've called to try to speak with the manager or owner but I never got through to them and they don't let you leave a voicemail. The entire experience has been truly awful. I've never been treated so poorly as a customer in my life until I went to Orr's jewlers. I'd recommend trying the other two authorized dealers in Pittsburgh if you want a real chance at getting a watch.

Orr's jewelry store is one of Pittsburgh high end jewelers. They are authorized representative for…read moresome of the highest names in upscale jewelry such as Cartier. When you own a piece of quality jewelry it must not only be handled with care but also properly serviced. In my case my basic Cartier watch was overdue for a battery replacement. I brought the watch over to the store last week and due to Co-Vid 19 guidelines had to leave the watch for 3 days before the watchmaker could inspect it and advise me if any other work needed done on it. I heard back from them yesterday and was told that the battery was all that was necessary and I could pick it up at my convenience. I stopped over there to get it and interacted with some of the nicest sales staff I ever met. I was also interested in purchasing a pearl necklace. My saleslady named Leslie took the time to explain the care of pearls and how they must be treated differently than diamonds. I was interested in a single pearl pendant on 18k white gold chain. The one she showed me was simple and yet elegant enough for my needs. I took my time practicing with the clasp which worked well. Leslie took the time to address all my concerns and how to protect my little investment. I went ahead with my purchase and was given not only an instruction book but a polishing cloth for the pearl itself. I was told that whenever I needed it they would be happy to clean and inspect the chain. I should note that there is no pressure when it comes to buying. If you aren't ready for any reason then you can forgo the sale. They have a limited return policy which is on the back of your invoice should you decide to buy. If you are making a high end investment they have promotions through Synchrony bank which you can pay over time. I was also happy to learn that some of existing jewelry could be cleaned and inspected by their jeweler even if I hadn't bought the piece there. When it comes to care of fine jewelry I prefer that it is cleaned and inspected at the store to insure that nothing is loose. They can either repair on the premises or send it out accordingly. Since I don't know if designer houses are currently open due to the pandemic I told them that I would wait until things get better before bringing in what few pieces I have that needed looked at. Currently the same procedure is required. You must leave your jewelry at their shop for three days before someone will look at it. Under normal circumstances they can do that on the same day. This location is in Sewickley and they have their own parking lot. Their other location is in Squirrel Hill. Either location will be more than happy to services your fine jewelry needs.

Beautiful jewelry at great prices! The staff is always really fun and helpful, definitely worth the…read morestop!

I have had the best experience at Glatz Jewelers. The employees are always so amazing!! I…read moredefinitely recommend going to this store, I wouldn't give my jewelry to anyone else!

We regret buying my engagement ring here. Not only was it undersized in spite of my telling the…read morejeweler that my knuckles swell, but the custom setting was ruined when it had to be enlarged. The condescending attitudes at the store were not appreciated. For the money, we could have not only gotten a better and larger diamond elsewhere, but also had a more pleasant experience. Needless to say, the wedding rings were not made here. I rarely wear my engagement ring because it reminds me of the mistake of allowing my husband to buy it here. Tragic.....I am speaking with another jeweler about having it reset into a necklace and replacing the diamond in the engagement ring.

Went in to have two Swatch batteries replaced. They wanted to charge me $50. I told them to give me…read moremy watches back. I then went on Amazon and bought the SAME two batteriesfor $5.00 and replaced them myself. Outrageous prices!

I just attended the most fantastic show in this dazzling, cozy venue. Great food and drinks and I…read morewill definitely bring my friends who will be visiting from out of state. They will LOVE this show!

Always one of my favorite places to shop in the village. Alexis is always fun to talk to and super…read morehelpful. I'm a guy....I basically know nothing about jewelry. This store has switched to a new location more recently and is now right on Beaver Street and seems to have a lot more space than its previous spot. I highly recommend this store for small gifts.

Stacey and her staff are amazing. She was referred to me a few years ago from a close family…read morefriend who is also in the jewelry industry. At that time, I was looking for a 15 year anniversary ring for my wife. Stacey found us a diamond that was second to none. My wife picked out one of Stacey's amazing halo settings and within a few days, my wife was happily wearing it! And due to a loss of my wife's original engagement ring, we were in the market for a replacement. Stacey worked directly with our insurance company to maximize their payout. She did a great job and got an additional $2,100 more than I was able to squeeze out of them. Of course, my wife desired to upgrade. Once again, Stacey found us an amazing GIA certified diamond that is stunning! We again chose one of Stacey's settings and it is beautiful. Between these two rather large purchases my wife has picked up a few other pieces. Don't forget to have her put you on the mailing lists. Some pretty good deals.

Recently went through the process of ring shopping at Brooks Diamonds and they made a nervous…read moreexperience very easy and calming. Everybody involved was very helpful and I would highly recommend to anybody who wants to go through the process and is looking for smart, trustworthy people!

Love, love, love this company! They're talented, knowledgeable, kind and a wonderful resource!…read moreMateya and Anthony are treasures! Can't recommend them enough! Fabrication, repair, they do it all!

I was recommended Mock & Co by a jewelers stand in Monroeville Mall. My husband and I had always…read moregone there until we were told that the gentleman who worked diamonds had left the business. I dropped off my ring with Anthony on a Saturday morning. It needed 2 diamonds replaced and the bottom of it was starting to crack, which I didn't even know was happening until Anthony pointed it out. I received a phone call on a Tuesday (yesterday) from his team and was told it was ready for pick up. Pictures below really show how great of a job he did Thanks so much to Anthony and his team! You guys do really awesome work!

I had visited a few other jewelers before finding E M, and I had become disheartened - thinking…read morethat the engagement ring I was looking for just wasn't out there to be found. Once I arrived here, though, Eddie's personable nature made me feel right at home, and he proved to have THE ring that spoke to me. He continues to show his appreciation of the time and research I put into my purchase, and any time I'm in town, I always consider popping by for a visit. Also, in making these early investments in my upcoming marriage, it is so comforting to see Eddie and Diane working so wonderfully and happily together. We're going back for our bands, and don't tell my fiancee Katie, but I intend to be returning a lot for gifts down the road... Great selection, great service; no matter what you're looking for, try this place first!

I had this Jewelery repair estimated to replace the pearl in my mother's Ring from Glatz was $210…read more I don't think the rain was worth $210 so I went to Mitchells and had the same repair done with even a larger pearl for $65.

I was in the market for an engagment ring and decided to check out Mitchell's. After buzzing at…read morethe the door they unlocked it and I walked in to see one woman trying to fix some jewelry at the counter. I was not greeted, but figured that maybe everyone hadn't got back from lunch yet (it was 1pm), so I cut her some slack there. After waiting patiently for more than 5 minutes the lady finally said harshly "Are you here to pick up?". I replied "No. I am interested to speak with one of your sales associates when someone is available". To this she said absolutely nothing. I could hear someone(s) in the back office, so I knew that they had people there, they just weren't interested in helping me. I waiting 5 more minutes and decided to leave. Not suprisingly they had no objection to this. Not only did the complete absence of customer service rub me the wrong way, it was also this feeling from the moment I stepped in the place that they weren't interested in my business.

This shop has the cutest selection of clothing, shoes, candles, and more! Some of the candles on…read moredisplay had the funniest sayings and the scent options were great. The woman behind the counter was quick to let us know that she had tons of shoes for $15 and a whole rack of Lula Roe for $5 in the back for which the proceeds would be donated to charity. There was clothing for all seasons and even a work out section. I'd definitely recommend stopping in while you're in the area.

This is a fabulous little shop in a fabulous little town! I stopped in on a whim the other day and…read moreended up staying for nearly an hour. Oops. This is one one of those well-curated, highly edited shops that makes you want to buy everything or at least take pictures for decorating inspo. Merchandise ranges from antiques and vintage to upcycled pieces, furniture, housewares, linens, decorative items and handcrafted soaps. Additionally, the prices are shockingly affordable. The cherry on top of this cake is the lovely owner who is both kind, welcoming, and helpful! Do yourself a favor - forgo Anthropologie (home) and shop here!