We wanted to have new siding on our house and contacted 4 different contractors. After a terrible…read moreexperience with others and the most professional experience with All Phase, we settled on color, style, cost. The experience started with the most professional experience with Duane. He made appointments and arrived on time everytime. Then, I dealt with Brenda on delivery and scheduling, this was so smooth and everything again fell in place as promised. Then, when the crews arrived, Josh was there everyday to over see and take care of all of my concerns. After the job was completed, I received a visit and 2 phone calls from all of the above. I will be using this company for other needs at my house. It is so hard to get this type of customer service in today's world, but they are the BEST

I recently required some roof repairs for missing shingles due to high winds. During this process,…read moreAllPhase was a complete pleasure to deal with. They worked with me to find a convenient appointment time ASAP and patched up my roof for a very reasonable price. Throughout the process they communicated with me and followed up after the repair to ensure I was happy with the work performed. I highly recommend AllPhase Exterirs.

Great company. I would highly recommend. The team done exactly what was discussed and the roof went…read moreon without any problems. Nick made our roof replacement stress free and his team worked very hard to complete our roof on time and on budget.

They didn't return calls to schedule an appointmen. This was very disappointing as I called them…read morebecause of their Yelp review.

Really great, high-quality job for a fair price. Good workmanship, professional safe conduct, and…read morethorough cleanup. I would not hesitate to recommend or use them again for other projects. Carlos was an excellent crew leader. Tim (the business owner) is great to deal with. A real pleasure. George Morgan Charlotte NC

Thanks so much for always being reliable when I need you, affordable and I know I have always…read moregotten excellent work and repairs. That's why I have you, My Home and Business Care 911 on Speed Dial. You guys are the Best!!!

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

Will not use this company again, scheduled small gutter job and the Project Mgr did not have the…read morematerials on site for the working to start, when he did show up he had the wrong size gutters, 4 trips to Lowes and 3 hours later it was done with a up charge, he did not quote a new gutter piece but did not give me credit for the down spout material he did not use and had to return to Lowes. Lesson learned get a itemized list of the material they are suppling. Gutters were not installed correctly first rain and water was pouring down on the porch had to send someone else to fix the issue. UPDATE: Owner called me and after discussing my experience with the gutters sent a manger out to fix the issues and has revised my bill, they have resolved my issue. They stand behind the work they do.

Brian came out and inspected our roof. The quality of the inspection was amazing and we could see…read morethe video showing all the fine details. I would recommend Brian for peace of mind and a great value!

From the owner: Bumble Roofing specializes in roof replacements and roof repairs in the Lake Norman area. Our…read moremission is to bring transparency to pricing, product, and installation. Bumble was founded on the idea that affordable and quality roofing can be accessible for all. We're proud to serve Cabarrus, Stanly, Iredell, Licoln, Gaston, Mecklenburg, and Catawba counties with any residential and commercial roofing needs.

Very impressed with our new roof! Hard working crew finished in 1 day, including clean up! They…read moretook care to lay out tarps to collect the debris coming off the roof and protected the plants surrounding the house. The quality of the materials is so much better than the previous roof! And the quote was right on. We can highly recommend Roof Medic to you!

Would not recommend. -Crappy customer service!…read more-Unrelaible They never showed up to our scheduled estimate, I messaged them, they made up some excuse that my phone wasn't working (as I'm texting them from the phone that 'wasn't working') I asked what email it came from, they stopped replying. A month later after ignoring my text, they call me trying to schedule another appointment. No thank you!

I had a leak in our roof and panicked trying to find a reputable contractor and company. From start…read moreto finish Elite Roof and Solar was the best decision I've ever made! Jake Jerles met with me and went over everything. Within a month after insurance finally approved our roof was scheduled and replaced. The process was seamless. They showed up and did a beautiful job! They are true master craftsmen and master Elite contractors! From scheduling to installation they were on it ! Truly can't say enough about how great this experience was! If you need a new roof ... This is the company to call !

We had a wonderful experience from the moment we spoke with Kyle to the time the roof was repaired…read morewith Adam. Kyle was knowledgeable, professional, honest (with no upsell), listened to our concerns and provided solutions that would work for us. Adam did awesome work, even pointed out an issue that could have potentially grown into a big one! It was one of the hottest days in Charlotte and he worked nonstop to get the job done! Scheduling was quick and smooth. We highly recommend Elite roofing, you can see that they strive for perfection and customer service!

I had hail damage to my house in Mount Pleasant NC in March 2021…read more One company came out and met the adjuster for my insurance and they talked for about 30 minutes and then they both left. The representative for that roofing company never even contacted me to tell me that the adjuster found no damage. I called my insurance company and demanded a second opinion, as the houses on both sides of mine had damage and had already had their roofs replaced. I contacted Laura @ Morningview Roofing & Restoration out of Concord. She came out and chalked my roof, took multiple pictures of the hail damage to my roof and sent them to both me and the insurance adjuster. The repair work was approved. Morningview sent a crew out that completed the roof restoration in only 2 days and cleaned up the area, better than it was when they arrived. Unfortunately their were a few damages during the restoration. I contacted Laura and her boss Josh came out to assess the damages himself. He assured me he would take care of them. These 2 people that I dealt with from Morningview Roofing & Restoration were 2 of the most personable, honest people I have dealt with in probably the last 10 years. Great Customer Service. I highly recommend this company!

These guys are great. Punctual, friendly, knowledgeable…read moreand smart. They were helpful with my insurance claim and very willing to answer all questions I had. My roof was completed 2 days after I picked the shingle color. They even fixed my previously dented gutter and painted the vent pipes! Highly recommend

My husband & I are from California. We had a rental in Jacksonville, NC. In September 2018…read moreHurricane Florence hit; our home did not flood but was badly damaged, eg: roof damage, collapsed interior ceilings, etc. The damage to homes caused by Florence was extensive in our area and my husband & I realized supplies and contractors would be in short supply. So, we made the decision to pack up our Ford pickup w/tools and supplies along with our 26' RV trailer in tow, and 2 dogs, we drove from San Diego, CA to Jacksonville, NC in 5 days to meet up with our claims adjustor. We looked like the Beverly Hillbillies. After several days of cleanup and hearing discouraging reports that supplies and contractors were in short supply, our ray of light and hope emerged when we met Carey, the owner of Under One Roof Construction. I had seen him drive up to inspect the roof across the street from us. My husband & I made it a point to talk with him to see if he could help us out. We immediately took a liking to Carey. Knowledgeable. Easy going. Established family business. Carey, gave us a reasonable roof estimate; we gave him the job. Carey brought out his roofing crew, some who had been with him over 10 years; you could tell how they instinctively worked together. They installed a new beautiful roof. He and his crew were very professional. They picked up all their construction mess and used a magnetized roller to pick up any roofing nails in their work area. We were quite impressed w/their roof competency, products, and warranty that we asked Carey if he had a construction crew who could help us with the damaged interior work. Carey, again, came through; he worked us in to his VERY tight schedule. So, we contracted w/him for the interior damage caused by Florence, including interior sheetrock tear down, installing new insulation, rehung new sheetrock on the ceilings, interior priming and painting, etc. Carey and his crews did all the big stuff. We are forever grateful. 3 months of exhaustive labor took its toll on my husband (70 yrs old) and myself (64 yrs old). The events that led up and followed with Carey coming to our aid was literally an answered prayer; a small miracle. In addition to Carey, we recognized several small miracles during our Florence trip including our drive back home when our truck broke down in Anniston, AL a week before Christmas Eve....but that's another adventure, for another day.