Very disappointing unpleasant shopping experience. I grew up going to this "Sal's Boutique" as we used to call it when it was at the Main St location back in the day & it was great back then. I've been a big thrifter for decades & usually go thrifting at least once a week but rarely ever stop by this place anymore even though it's the closest one to my house by far, it's just been so bad in every way for at least the past 10 years. I keep hoping it will but it doesn't change. I'm a pro at dodging rude staff & bad customer service - I just don't engage with them unless absolutely necessary like when paying at the register (NEVER try to negotiate a price here unless you're up for a belligerent retort aimed at ruining your day). But what I can't avoid is the physical reality of this store - racks are SO jam packed - horizontally compacted to the point of solid blocks of clothes across all the racks that you can't even get your hand in but have to pinch with your thumb & finger to grab anything - then pull gently but really hard! So you can't see the clothes unless you pull them out with this considerable effort, one at a time, & maybe after doing that 10-20 times you'll find something interesting...maybe? Which seems to point to the underlying problem of pricing being unrealistically high. If the prices reflected good value to shoppers then the inventory would be thinner. But management or HQ doesn't seem to get the connection & they continue to offer stained t-shirts for 5.99, just as an example, not realizing I guess that nowadays we can buy new ones for $5 down the street at Rainbows. If I managed this store I would immediately run a super duper deep discount sales event on all apparel just to thin out the racks so that way going forward visitors could actually shop instead of leaving emptyhanded with broken fingernails & PTSD read more