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    The Salon on Middle

    4.2 (24 reviews)
    ModerateHair Salons
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

    Services - The Salon on Middle

    Haircut

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    I cannot express how deeply upset I am after my first experience with The Salon on Middle. When setting up my appointment online I scheduled with Jennifer for a Saturday and left a pretty detailed description of what I wanted done and outlined what I had previously done to my hair. About 30 mins before my appointment I get a text from one of Jennifer's coworkers saying she is out sick and will need to reschedule, life happens! No big deal. When Jennifer was back at work she called and we rescheduled for the following Saturday. That Saturday rolls around and again, I get a call about their shampoo bowls being out. Again, things happen. I'm rescheduled now to the following Monday later in the evening. I show up to the salon and Jennifer is the only other person in the salon, I show her NUMEROUS inspiration pictures (gave her my whole phone that had 15 saved photos) all with the same color style: black with a very noticeable "blonde" money piece with little peekaboo pieces throughout. She tells me she will most likely be able to get the blonde pieces as light as the reference photos even after I told her I pull brassy and I'm not expecting to be as light as the photos... she foiled the blonde pieces then did an all over black "stain" (still not exactly sure what that is but yea) on the remaining hair. During processing obviously there's not much to be done so she had stepped out for a cig but did not wash her hands when she came back in then washed my blonde and color out without shampooing so I smelled like cigarettes. Less than ideal being that I am pregnant. Back in the chair she starts to blow dry and explain that the black touched the blonde and stained it... after blow drying my hair is blue... BLUE! She said just wash it it'll act as a toner and wash out grey blonde... I (not being a stylist of 23+ years) believed her and she gave me her card to schedule getting it fixed if it didn't wash out. IT DIDNT WASH OUT. So 2 washes later (as prescribed) I message her that I will need it fixed ASAP. I'm scheduled for the following Friday late in the evening again. Friday rolls around she tells me she's not feeling well and leaving early again and moves me to Saturday. I obliged obviously, health matters.... Friday night I ask twice for a time for Saturday. No response. Saturday morning I ask for a time, she won't be in until noon. I message her at noon, she's not in yet. I call at 1:45, no answer, leave a voicemail. Call the salon, no answer. I call her, no answer I call the salon again, no answer, leave a voicemail. Needless to say at this point I'm so insanely furious that I not only have blue F***ING hair but also not a soul is answering to get me scheduled to get fixed... finally I call her directly and she answers tells me "well I'm not at a stopping point..." then proceeds to finally give me a time to be there. Yippy. I show up, she says she's gonna color strip the blue and go from there. Somehow, on virgin hair (from my roots to my jaw, everything after that she knew had been dyed before over a year ago) my hair turned PINK NEON PINK. I was then asked if I take a prenatal because I'm very obviously pregnant and we knew this info before getting into anything at all. I'm blamed for me being pregnant when there shouldn't have been blue in the blonde in the first place so her solution was to turn my WHOLE HEAD back to brown with ATROCIOUS red brown highlights in the front and when I told her it all looked brown again anyway she said it's not that the "black" is still there... basically I paid $210 for her to cut bangs, (which she did a great job on the cut, no hate for that...)and chemically make my hair 30 different colors in a week just for it to end up the same color I came in with but with a slight terrible red tinge to my bangs... I'm disappointed and distraught. It takes a lot for my to make beauty appointments but when I do make an appointment with a paid professional in a professional salon I would expect them to 1. Know what's going on 2. Act professionally and 3. Not blame their customer for their mistake then offer a $50 credit to my next visit??? I appreciate the attempt but I will most certainly not be back EVER. My hair looks worse than when I came in, I look like I did it myself.

    Layers, toner, shorter cut

    Josh has done it yet again, and pampered me like a queen. I told him to have fun and do what he thinks I would like, making sure of course that He had my requests in mind. He kills it every time I go in, very kind, friendly and ready to experiment. Next time, we'll be going a little crazy with the hairdo.

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    5 years ago

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    5 years ago

    Newbie in New Bern loved this salon and my stylist was so talented. I walked out with exactly the way I wished! What could be better?

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    4 years ago

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    5 years ago

    I love this salon!!! Jennifer has been doing my hair for awhile and the atmosphere at this salon is great. I recommend it to everyone!!

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    Ask the Community - The Salon on Middle

    Review Highlights - The Salon on Middle

    I made an appointment online with Laura the day before since my hair was needing help bad!

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    Magnolia Jane Salon - Natural highlights to enhance his natural color, and a fresh haircut.

    Magnolia Jane Salon

    4.8(33 reviews)
    0.0 mi
    $$

    I'm delighted with my hair. I am a NEW, New Bernian in search of a new hair salon and stylist…read more After my online hair consultation, and a conversation with Jenna their Client Coordinator I was assigned to Chelsea, their Junior Stylist. I arrived about 10 minutes before about my appointment and was able to park right in front of the salon. I was greeted warmly by Jenna upon arrival when I checked in. My hair was in pretty rough shape, and Chelsea and I discussed what I requested ( at length) and gave me her recommendations as soon as I sat in her chair. What a lovely young lady she is. She did a remarkable job considering what she had to work with ( I had not done my hair for almost a full year). She is polite, professional, kind l, patient and competent. I will be back in July and look forward to building a relationship with her as my new stylist and Magnolia Jane as my new salon.

    I had a cut with Norah, who I would not recommend. She tried to cut my hair and basically charged…read moreme 48.00 to nick my hair. She was polite and had me come back to "cut" my hair. What a huge mistake..uneven and cut my left side and didn't match the right side of my hair. My apologies, but she did an absolutely horrible job with my hair. I would never let her near my hair again. Had to travel back to Maryland for a real experienced styles to fix her mistakes...sorry, never again.

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    Magnolia Jane Salon - After :)

    After :)

    Magnolia Jane Salon - An absolutely proper haircut/style!

    An absolutely proper haircut/style!

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    Split Endz - Bad hair cut

    Split Endz

    3.9(12 reviews)
    2.9 mi
    $$

    Edit 4/11/25 i went…read moreback for a hair cut. I have longer hair and its curly. She straightened my hair but when it was time to cut, i was asked to stand for the hair cut... which iv never been asked to do before. Another older women was getting her hair done and she even asked why i was standing? the owner walked by and said because i have long hair ( it was middle of my back.) Day after the cut ic after i straighten it, its uneven. Yup i wont be back... so done and $30 for the cut... nope. Not worth the money. My stylist wasn't talkative and she would ask me questions for small chit chat but it would end when i answered the question. Blah. Older post: They do a great job at taking appointments and checking to see if your still coming. However the last 2 times i got my hair done i left with neck pain that lasted for weeks. They pull my hair too rough while in the sink. I dont think i will be back because they are too rough.

    At least one of their hair stylist is an incompetent hairdresser. When I first had my hair cut by…read moreher, another stylist who was watching her as she started to cut my hair intervened and finished the cut. When I made a follow-up appointment to come back, I asked her if perhaps I should make the appointment with the other stylist and she said no she could handle it. As she started to cut my hair, I asked again, if perhaps her the other stylist shouldn't be consulted. She said no she could handle it. The results: I am either going to have to wear scarfs/hats or get a wig. She said she only cut a half and inch, but my hair has no style. I have never had such a bad haircut in my entire life. She should not be allowed to cut and style hair. How she ever got licensed is beyond my comprehension.

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    Split Endz - Before and after a Keratin Treatment. Get straighter, smoother locks for up to 5 months! Hair by Dair Spain

    Before and after a Keratin Treatment. Get straighter, smoother locks for up to 5 months! Hair by Dair Spain

    Split Endz - Before and after by Dair Spain

    Before and after by Dair Spain

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    Rinnova Spa & Wellness Center - Rinnova Spa New Bern exterior

    Rinnova Spa & Wellness Center

    4.5(31 reviews)
    5.1 mi
    $$

    Ally was absolutely amazing and I don't say that lightly. I've had my eyebrows laminated three…read moretimes now. The first time (in Corpus Christi, TX) was incredible, the second time (in Pensacola, FL) was honestly traumatizing.... So so bad. so going into this appointment, a few weeks before my wedding, I was terrified. From the moment I met Ally, she completely put me at ease. She was so friendly, patient, and listened to every single concern and worry I had. I was very upfront that I'm on tretinoin and that I use a tanning bed, and Ally was incredibly knowledgeable and thoughtful about it. She adjusted her approach, chose threading instead of waxing, and it completely changed the game for me. I usually break out after waxing my brows, and this time I had zero irritation whatsoever. My brows turned out exactly how I hoped. Beautiful, clean, and natural. I will absolutely be going back to Ally and highly, highly recommend her, just like so many of the other reviews do.

    Nadine is the BEST!!!…read more African-American skin!!! Laser!! I've been going to Zannis(later Rinnova Spa) since before Nadine joined the team. Once Nadine arrived and brought her expertise on Laser hair removal (face) for African-American skin, I immediately saw the best results!!! My family make-up is prone to have the dark brown/black moles, while I go for the laser hair removal(maintenance), I've noticed that the areas Nadine treats do not have the dark spots!!

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    Rinnova Spa & Wellness Center - New Bern Aesthetic Center - Rinnova Spa & Wellness Center + Zannis Plastic Surgery

    New Bern Aesthetic Center - Rinnova Spa & Wellness Center + Zannis Plastic Surgery

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    Rinnova Spa front lobby

    The Salon on Middle - hair - Updated May 2026

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