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New Bern, NC

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The Salon on Middle

4.2 (24 reviews)
ModerateHair Salons
Closed • 10:00 am - 9:00 pm

Services - The Salon on Middle

Haircut

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I cannot express how deeply upset I am after my first experience with The Salon on Middle. When setting up my appointment online I scheduled with Jennifer for a Saturday and left a pretty detailed description of what I wanted done and outlined what I had previously done to my hair. About 30 mins before my appointment I get a text from one of Jennifer's coworkers saying she is out sick and will need to reschedule, life happens! No big deal. When Jennifer was back at work she called and we rescheduled for the following Saturday. That Saturday rolls around and again, I get a call about their shampoo bowls being out. Again, things happen. I'm rescheduled now to the following Monday later in the evening. I show up to the salon and Jennifer is the only other person in the salon, I show her NUMEROUS inspiration pictures (gave her my whole phone that had 15 saved photos) all with the same color style: black with a very noticeable "blonde" money piece with little peekaboo pieces throughout. She tells me she will most likely be able to get the blonde pieces as light as the reference photos even after I told her I pull brassy and I'm not expecting to be as light as the photos... she foiled the blonde pieces then did an all over black "stain" (still not exactly sure what that is but yea) on the remaining hair. During processing obviously there's not much to be done so she had stepped out for a cig but did not wash her hands when she came back in then washed my blonde and color out without shampooing so I smelled like cigarettes. Less than ideal being that I am pregnant. Back in the chair she starts to blow dry and explain that the black touched the blonde and stained it... after blow drying my hair is blue... BLUE! She said just wash it it'll act as a toner and wash out grey blonde... I (not being a stylist of 23+ years) believed her and she gave me her card to schedule getting it fixed if it didn't wash out. IT DIDNT WASH OUT. So 2 washes later (as prescribed) I message her that I will need it fixed ASAP. I'm scheduled for the following Friday late in the evening again. Friday rolls around she tells me she's not feeling well and leaving early again and moves me to Saturday. I obliged obviously, health matters.... Friday night I ask twice for a time for Saturday. No response. Saturday morning I ask for a time, she won't be in until noon. I message her at noon, she's not in yet. I call at 1:45, no answer, leave a voicemail. Call the salon, no answer. I call her, no answer I call the salon again, no answer, leave a voicemail. Needless to say at this point I'm so insanely furious that I not only have blue F***ING hair but also not a soul is answering to get me scheduled to get fixed... finally I call her directly and she answers tells me "well I'm not at a stopping point..." then proceeds to finally give me a time to be there. Yippy. I show up, she says she's gonna color strip the blue and go from there. Somehow, on virgin hair (from my roots to my jaw, everything after that she knew had been dyed before over a year ago) my hair turned PINK NEON PINK. I was then asked if I take a prenatal because I'm very obviously pregnant and we knew this info before getting into anything at all. I'm blamed for me being pregnant when there shouldn't have been blue in the blonde in the first place so her solution was to turn my WHOLE HEAD back to brown with ATROCIOUS red brown highlights in the front and when I told her it all looked brown again anyway she said it's not that the "black" is still there... basically I paid $210 for her to cut bangs, (which she did a great job on the cut, no hate for that...)and chemically make my hair 30 different colors in a week just for it to end up the same color I came in with but with a slight terrible red tinge to my bangs... I'm disappointed and distraught. It takes a lot for my to make beauty appointments but when I do make an appointment with a paid professional in a professional salon I would expect them to 1. Know what's going on 2. Act professionally and 3. Not blame their customer for their mistake then offer a $50 credit to my next visit??? I appreciate the attempt but I will most certainly not be back EVER. My hair looks worse than when I came in, I look like I did it myself.

Louise K.

Hannah did a great job on my hair, and managed to reverse the damage another salon had done in the process. She was able to cut my hair in a way that I did not lose a ton of length, but got rid of a lot of the damage.

Layers, toner, shorter cut

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1 year ago

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11 months ago

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5 years ago

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2 years ago

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2 years ago

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2 years ago

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6 years ago

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Laura L.

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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5 years ago

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3 years ago

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Laura L.

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5 years ago

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6 years ago

Newbie in New Bern loved this salon and my stylist was so talented. I walked out with exactly the way I wished! What could be better?

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5 years ago

I love this salon!!! Jennifer has been doing my hair for awhile and the atmosphere at this salon is great. I recommend it to everyone!!

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4 years ago

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Laura L.

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5 years ago

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Ask the Community - The Salon on Middle

Review Highlights - The Salon on Middle

“I made an appointment online with Laura the day before since my hair was needing help bad!”

Mentioned in 7 reviews

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Split Endz - Bad hair cut

Split Endz

3.9(12 reviews)
2.9 mi
•$$

Edit 4/11/25 i went…read moreback for a hair cut. I have longer hair and its curly. She straightened my hair but when it was time to cut, i was asked to stand for the hair cut... which iv never been asked to do before. Another older women was getting her hair done and she even asked why i was standing? the owner walked by and said because i have long hair ( it was middle of my back.) Day after the cut ic after i straighten it, its uneven. Yup i wont be back... so done and $30 for the cut... nope. Not worth the money. My stylist wasn't talkative and she would ask me questions for small chit chat but it would end when i answered the question. Blah. Older post: They do a great job at taking appointments and checking to see if your still coming. However the last 2 times i got my hair done i left with neck pain that lasted for weeks. They pull my hair too rough while in the sink. I dont think i will be back because they are too rough.

At least one of their hair stylist is an incompetent hairdresser. When I first had my hair cut by…read moreher, another stylist who was watching her as she started to cut my hair intervened and finished the cut. When I made a follow-up appointment to come back, I asked her if perhaps I should make the appointment with the other stylist and she said no she could handle it. As she started to cut my hair, I asked again, if perhaps her the other stylist shouldn't be consulted. She said no she could handle it. The results: I am either going to have to wear scarfs/hats or get a wig. She said she only cut a half and inch, but my hair has no style. I have never had such a bad haircut in my entire life. She should not be allowed to cut and style hair. How she ever got licensed is beyond my comprehension.

Photos
Split Endz - Before and after a Keratin Treatment. Get straighter, smoother locks for up to 5 months! Hair by Dair Spain

Before and after a Keratin Treatment. Get straighter, smoother locks for up to 5 months! Hair by Dair Spain

Split Endz - Before and after by Dair Spain

Before and after by Dair Spain

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Hot Locks Salon & Co

Hot Locks Salon & Co

3.6(25 reviews)
3.4 mi
•$$$

I had the pleasure of having my wedding make up and hair done at this GORGEOUS Salon. From the…read moresecond I walked in the door I was greeted excitedly, offered something to drink and ushered to the area where they would be working on me. Tomaine (freaking AMAZING make up artist) NAILED the romantic look I was wanting for my big day without me having to elaborate at all!! We had a brief discussion at the start and then she went to work, we laughed and cut up the whole time. NONE of my make up ran or sweat off the entire evening, and let me tell ya it was humid!! I wanted to wear my hair down for my big day because I usually wear it up every day at work and when I strength train for competitions. Brittany wanded my long hair into the most perfect, soft, romantic curls!! Having a summer, outdoor wedding in the South presents quite a problem when it comes to straight hair like mine holding curl, but she worked some sort of magic because they held up GREAT! The Salon & Spa owner, Sanna, has been coloring my hair and doing my full hair extensions (HIGHLY recommended) for almost two years. I will never go anywhere else. But this visit was especially fantastic, I cannot rave enough! They made my wedding day look absolutely perfect and stress free!!

I would give Sanna ten stars if I could! She gave me an excellent long haircut, color, and style…read morefor what I thought was a reasonable charge. She listened to what I asked for and made great suggestions that worked wonderfully! New Bern is lucky to have someone of her talent. I highly recommend her!

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Hot Locks Salon & Co - New location

New location

Hot Locks Salon & Co
Hot Locks Salon & Co

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Rinnova Spa & Wellness Center - Rinnova Spa New Bern exterior

Rinnova Spa & Wellness Center

4.5(32 reviews)
5.1 mi
•$$

Ally was absolutely amazing and I don't say that lightly. I've had my eyebrows laminated three…read moretimes now. The first time (in Corpus Christi, TX) was incredible, the second time (in Pensacola, FL) was honestly traumatizing.... So so bad. so going into this appointment, a few weeks before my wedding, I was terrified. From the moment I met Ally, she completely put me at ease. She was so friendly, patient, and listened to every single concern and worry I had. I was very upfront that I'm on tretinoin and that I use a tanning bed, and Ally was incredibly knowledgeable and thoughtful about it. She adjusted her approach, chose threading instead of waxing, and it completely changed the game for me. I usually break out after waxing my brows, and this time I had zero irritation whatsoever. My brows turned out exactly how I hoped. Beautiful, clean, and natural. I will absolutely be going back to Ally and highly, highly recommend her, just like so many of the other reviews do.

Update: I was able to let this simmer in my head and find an analogy to explain the weird…read moreinteraction: Sour Patch Kid. First, they're sour. Then, they're sweet. That's how the service went. Honestly, this was such a bizarre service interaction. I should have left immediately, tbh. And the actual service was lack luster at best. I had to actually go home and talk to my husband to decode the whole thing to make sense of it. I won't be back. I wanted a nice way to pamper myself, but instead felt like all I did was pay for someone's poor behavior. And I smiled while it all happened, so I'm mad at myself for that part.

Photos
Rinnova Spa & Wellness Center - New Bern Aesthetic Center - Rinnova Spa & Wellness Center + Zannis Plastic Surgery

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Rinnova Spa & Wellness Center - Rinnova Spa Fireplace Lounge

Rinnova Spa Fireplace Lounge

Rinnova Spa & Wellness Center - Rinnova Spa front lobby

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Rinnova Spa front lobby

The Salon on Middle - hair - Updated October 2026

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