I'm delighted with my hair. I am a NEW, New Bernian in search of a new hair salon and stylist…read more After my online hair consultation, and a conversation with Jenna their Client Coordinator I was assigned to Chelsea, their Junior Stylist. I arrived about 10 minutes before about my appointment and was able to park right in front of the salon. I was greeted warmly by Jenna upon arrival when I checked in. My hair was in pretty rough shape, and Chelsea and I discussed what I requested ( at length) and gave me her recommendations as soon as I sat in her chair. What a lovely young lady she is. She did a remarkable job considering what she had to work with ( I had not done my hair for almost a full year). She is polite, professional, kind l, patient and competent. I will be back in July and look forward to building a relationship with her as my new stylist and Magnolia Jane as my new salon.

I had a cut with Norah, who I would not recommend. She tried to cut my hair and basically charged…read moreme 48.00 to nick my hair. She was polite and had me come back to "cut" my hair. What a huge mistake..uneven and cut my left side and didn't match the right side of my hair. My apologies, but she did an absolutely horrible job with my hair. I would never let her near my hair again. Had to travel back to Maryland for a real experienced styles to fix her mistakes...sorry, never again.

Edit 4/11/25 i went…read moreback for a hair cut. I have longer hair and its curly. She straightened my hair but when it was time to cut, i was asked to stand for the hair cut... which iv never been asked to do before. Another older women was getting her hair done and she even asked why i was standing? the owner walked by and said because i have long hair ( it was middle of my back.) Day after the cut ic after i straighten it, its uneven. Yup i wont be back... so done and $30 for the cut... nope. Not worth the money. My stylist wasn't talkative and she would ask me questions for small chit chat but it would end when i answered the question. Blah. Older post: They do a great job at taking appointments and checking to see if your still coming. However the last 2 times i got my hair done i left with neck pain that lasted for weeks. They pull my hair too rough while in the sink. I dont think i will be back because they are too rough.

At least one of their hair stylist is an incompetent hairdresser. When I first had my hair cut by…read moreher, another stylist who was watching her as she started to cut my hair intervened and finished the cut. When I made a follow-up appointment to come back, I asked her if perhaps I should make the appointment with the other stylist and she said no she could handle it. As she started to cut my hair, I asked again, if perhaps her the other stylist shouldn't be consulted. She said no she could handle it. The results: I am either going to have to wear scarfs/hats or get a wig. She said she only cut a half and inch, but my hair has no style. I have never had such a bad haircut in my entire life. She should not be allowed to cut and style hair. How she ever got licensed is beyond my comprehension.

I've been seeing my stylist Amber since September 2024 and go every 5 weeks she is amazing and…read morelistens to all the concerns or interests. We set realistic goals from going to Box black for 19 years to a beautiful balayage

Have been going here since before they changed locations to the current location. Appointment…read morescheduling is super easy and the stylists are all excellent. Though I am partial to Shay. She does a fantastic men's haircut and does not rush. Great location, price is right, and the vibe is immaculate.

A truly professional Master Barber in s Tonsorial setting works wonders with men's hair styling…read more Studies his subject, asks appropriate grooming questions and makes suggestions, all the time expelling the processes. C. Foy is friendly, intelligent and a true artist who enjoys his work. Felt pampered and looking great after the experience. This IS NOT a barber shop, it is indeed a male grooming parlor with all the fine touches in skilled hands.

Exceptional and dedicated barber! Great listener & communicator! Will definitely return!read more

Michelle colored my hair and did a wonderful job with the…read morebalayage. She was not just professional, she is kind and warm. This salon has a very comfortable and laid back vibe which I love it's very Coastal North Carolina. I will definitely be back.

I was really excited to get my haircut here but left very disappointed, on the edge of crying. I…read morehave a pixie cut and just wanted a haircut and eyebrows waxed. I explained to the hairdresser what I wanted and showed pictures. They were really rough with me and my hair was in my eyes for most of the time. I could tell that they definitely didn't specialize in pixie cuts. I also got my eyebrows waxed and now I probably won't get them waxed again for another 6-8 months to allow them to grow back in. They totally messed them up, now I have thin curved eyebrows like I'm back in the 2000s. I will now be on the hunt for another pixie salon.

I would give Sanna ten stars if I could! She gave me an excellent long haircut, color, and style…read morefor what I thought was a reasonable charge. She listened to what I asked for and made great suggestions that worked wonderfully! New Bern is lucky to have someone of her talent. I highly recommend her!

Love this salon. Whether I am pressed for time and need a quick trim/blow dry, touch-up color, or…read morefull color and highlights, I am never disappointed. True professionals who are patient and listen to your needs. The Spa estheticians are experienced and I always leave feeling so relaxed I want to go home and sleep. Everything you need in one place, close by, and always accommodating. Just a great place to decompress.

I'm new to NC. We just relocated from Ma and I was looking for a great stylist as I don't trust…read moremany people with my hair. I found Tangles and Knots and made an appointment. They got me in the same day. Katelyn was very sweet and listened to exactly what I was hoping to achieve with my cut. I'm very, very happy & will absolutely be back. Thank you Katelyn!

Great salon with very talented staff. I've been a customer for 20 years and would never go anywhere…read moreelse! This salon is near and dear to my heart as they have also supported the foster children where I work, EastersealsUCP. Since I worked there this salon has provided back to school parties where they open the salon just for our kids and they get school supplies, cuts and manicures for back to school. They also support them for Christmas with an angel tree and our kids always get what they wanted! Can't say enough about the Salon, Gay and all the ladies.

Jennifer did AMAZING with my hair! She was so kind and does professional work. Would highly…read morerecommend :)

UNDER NEW OWNERSHIP NOW!!!!TRACY DUNN,the new Owner has made it her own...Tracy has done my hair…read moreand nails for 17 years and has yet to disappoint me..Her enthusiasm and skill has definitely spilled over to her staff as I have witnessed..She does not tolerate mediocrity!!!I hardily recommend her!!!!

Ally was absolutely amazing and I don't say that lightly. I've had my eyebrows laminated three…read moretimes now. The first time (in Corpus Christi, TX) was incredible, the second time (in Pensacola, FL) was honestly traumatizing.... So so bad. so going into this appointment, a few weeks before my wedding, I was terrified. From the moment I met Ally, she completely put me at ease. She was so friendly, patient, and listened to every single concern and worry I had. I was very upfront that I'm on tretinoin and that I use a tanning bed, and Ally was incredibly knowledgeable and thoughtful about it. She adjusted her approach, chose threading instead of waxing, and it completely changed the game for me. I usually break out after waxing my brows, and this time I had zero irritation whatsoever. My brows turned out exactly how I hoped. Beautiful, clean, and natural. I will absolutely be going back to Ally and highly, highly recommend her, just like so many of the other reviews do.

Nadine is the BEST!!!…read more African-American skin!!! Laser!! I've been going to Zannis(later Rinnova Spa) since before Nadine joined the team. Once Nadine arrived and brought her expertise on Laser hair removal (face) for African-American skin, I immediately saw the best results!!! My family make-up is prone to have the dark brown/black moles, while I go for the laser hair removal(maintenance), I've noticed that the areas Nadine treats do not have the dark spots!!

I would like to thank new Safeway taxi service for such a professional quality service I appreciate…read morethe people that are on time, their rates and customer service I'll ride with them anytime and thank you for the women that work that take home the elderly and children keep up the good work you guys

I love the main stylist (Chuck). He always does a a wonderful job with my hair, and I have never…read moreonce regretted going to him in all the years I've been there.