I've been going to Pilar for a few years. She is amazing. I tried a Naples wax a few times- they…read moresuck you in with their "deals", which really aren't deals at all. They leave you with wax pieces on your lady bits, stray hairs, red bumps and a feeling of being rushed. Not here! Pilar is professional and detail oriented, if you know what I mean. You are bare as a babies butt, and smooth and soft. :) No bumps, no strays...it's all good, baby! She's a little more expensive (currently $70 for a Brazilian front and back). Worth every penny. Her office is clean and private. Her waxes are top of the line, and she uses a new stick every time she applies. She does everything! And men....she will take care of your hair as well. This is the BEST wax business I've been to. Don't forget to tip

Fantastic job! My bikini looks smooth! Wish I found her…read moresooner! Such a great experience

I cannot say enough wonderful things about my experience with Jenny. My daughter and grandson gave…read moreme a gift certificate for a facial for Christmas,something I had honestly been a bit hesitant to try. I had never had a facial before and wasn't quite sure what to expect. Well, my daughter finally made the appointment for me, and I went in feeling a little apprehensive,but that feeling quickly melted away. Jenny made me feel completely comfortable from the moment I arrived. I decided to trust her guidance and went with the microdermabrasion, and I am still in awe of both the results and the entire experience. It was pure relaxation, truly a zen-like escape. I could have easily fallen asleep! My skin feels amazing, and I left feeling refreshed, renewed, and so glad I stepped out of my comfort zone. Now I can't stop smiling when I think about how hesitant I was at first, I am absolutely hooked! This turned out to be such a thoughtful and wonderful gift, and Jenny made it unforgettable. I'm already looking forward to my next visit.

I get a Brazilian and Jenny is quick and efficient! Very sweet personality too. Her studio is clean…read moreand beautiful. Highly recommend!

So this wonderful salon has survived the hard times of Covid and a tsunami courtesy of Hurricane…read moreIan. This salon is one of the best kept secrets in Naples. It's run by a wonderful and gifted woman (Dolores), who lost her beloved husband to a heart attack way too early. Her prices are reasonable, especially considering that she makes you look beautiful. Whether you are getting your eyebrows shaped or indulging in a facial or treating yourself to a mani-pedi, please consider patronizing this salon. Dolores is a gifted beautician and a beautiful soul--a combination rare in this industry.

SIMPLY AMAZING! Best facial and pampering by Dolores, the owner, in Naples. We are SO grateful to…read morehave found her. Extremely clean and relaxing environment. Plenty of parking available. A must try if you're looking for an amazing facial treatment. Love that her daughter Grace and niece work with her.

Samantha is the best! I'll be a customer for as long as I'm in the area. She is very thorough and…read moremy Brazilians are always as pain-free as possible. And she gets ALL the hair!! She uses great high quality products that my skin loves too. 10/10 :)

Samantha is great and I'll be sure to return to her studio whenever I'm in Naples. She's friendly…read moreand most importantly painless! She's in a convenient location and her studio is very clean. With great prices and a good vibe there's no reason to go anywhere else

I booked a last minute brazilian wax prior to giving birth. I heard that sugaring was going to be…read moreless painful than waxing and so I decided to give Sugar in the City a try. This experience was awesome. They did a quick and amazing job. They treated me like a human being and made me feel comfortable and at home. I was talked through the process and was in and out in about 10 min. I don't know if it was less painful but it wasn't terrible and honestly I felt like I was in great hands.

I went in for the first time and walked in. I didn't know what to expect but I left more than…read moresatisfied. The price for the services is reasonable. On top of that she did it efficiently and painless. Definitel worth it

I have been going to Karina for over 10 years she is amazing all of her products are of the highest…read morequality. Her facials are superior she is an expert at suggesting what would be best for you and making the experience relaxing and amazing. I call her the "Queen of Eyebrows" definitely the best. When I get them done other women always compliment me. Her Salon is spotless and elegant, Karina is the sweetest lady I know. She is a true gem in Naples

Karina is amazing! She always does a perfect job on my brows, and her facials leave my skin glowing…read moreevery time. Her new space is absolutely beautiful! It's so relaxing with gorgeous views of Fifth Avenue. She's warm, professional, and instantly makes you feel comfortable. Truly the best!

They continue to short the time. I do 1.5 hours supposed to have 10 minute 5 before and 5 after to…read morechange clothes meet with therapist etc.. Today I complained again and said I was shorted. I was at the check out desk 10 minutes before my hour was up. Mind you I had already changed into my clothes. When I complained she got snotty with me and said I will review the cameras. Horrible customer service.

WARNING! I have been a loyal customer since 2019, regularly driving from downtown Naples to Lely…read morefor my appointments. Recently, my husband and I decided to relocate, and I needed to cancel my monthly membership. At the time of cancellation, I had accumulated three prepaid hours. To avoid continuing to bank additional hours, I completed the required online cancellation form and was verbally assured that my remaining hours would be converted into gift certificates. Shortly afterward, I received three gift certificates via email. Today, when attempting to use the last gift certificate, I was informed that it had expired because I only had 60 days from my final monthly payment date (4/13/26) to redeem it. However, the gift certificate itself clearly states that it is valid until 10/22/26. The assistant manager, while polite, proudly presented a copy of the cancellation agreement and insisted that I had agreed to the 60-day limitation when I signed the form. Unfortunately, she appeared to have no authority to resolve the issue and demonstrated little understanding of basic customer service principles. Based on previous reviews, it seems this is not an isolated incident. The discrepancy between what customers are told, what is documented on the gift certificates, and how the business ultimately handles these situations reflects a pattern of deceptive and unprofessional practices. Long-term customer loyalty appears to hold very little value here.

Kim provides a very professional service as an esthetician. All of her tools and instruments are…read moresterile and the suite is pristine. She sees her appointments on time and is very conscientious in addressing the needs of her client. Contact Kim!

I have been seeing Kim Gallo since I moved to Naples almost a year ago and she's definitely a holy…read moregrail aesthetician! I've done many sessions of microneedling and see great results (note it's surprisingly comfortable and painless with the numbing cream, so don't be scared!) My favorite facial has been the microcurrent lift and sculpt facials. My face and eyelid skin had started to sag from life, work, and lack of sleep, and after a microcurrent facial I have much more eye lid space and my face looks lifted and sculpted! I usually get bountiful compliments after the facial. I have purchased this series multiple times because I love the results so much and plan to keep getting them to stave off plastic surgery later in life. I also got my mom to do the microcurrent facials and it totally refreshed her face and she looked noticeably lifted and sculpted, too! I am very happy with how it lifts my upper eyelid and entire face. It's amazing. I also trust Kim with brow shaping. She always does the perfect arch and shape. I also did dermaplaning and love the results and how soft and smooth my skin is and how nicely makeup applies. Go to Kim, you will be happy and love the results!

I booked a whole day here, massage, facial, pedicure while on vacation. I've been to several spas,…read moreand highly recommend Woodhouse if you are in the area. Most importantly, the services are great. The pedicure was fantastic, clean, comfy massage chairs, warm neck towel, all the extras. My massage was fantastic and specific to my personal needs (pregnant!). My facial was the biggest surprise, not just because I was glowing afterward, but because the massage during my facial to my arms, shoulders, feet, was... amazing. Where this place really wins is the quiet room, amenities, and staff. I like a bit of time between services, that quiet room is cozy, with tea and little snacks, it's truly lovely. This place feels like they have an Army of staff, constantly checking the locker rooms and quiet room, cleaning up after guests. Everything was so clean. I will spare the internet from my personal dramas, but I also had a family emergency the day of my service. My husband had called the spa to pull me out of my massage. It was 30 minutes into my first service, and I had to cancel my whole day. The staff were more than professional, they were genuinely caring and kind to me as I was crying, they were even going to drive me to the hospital. Later that afternoon I called back, believe it or not they were able to get me rebooked with some differences, before the end of my vacation. This is the kind of business you should be very happy to support.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.