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    The Rug Bug

    4.9 (63 reviews)
    Open • 8:00 am - 5:00 pm

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    Services - The Rug Bug

    Carpet cleaning

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    My before hallway
    Mikki P.

    We have lived in this house for 5 years and only had the carpets cleaned once. That time was a terrible job and a waste of money. Since then I have used a Bissel Steam Cleaner but it wasn't up to the task and our carpets kept looking worse and worse. Finally The Rug Bug was suggested to me. Amazing! Just amazing! I thought our carpeting was beyond hope but it now looks like the day we moved in. I don't know how they did it, I only care that they did. Give these people your business. You will be so glad you did.

    Stain be gone! (Stain was in the center cushion of the couch and is no where to be seen anymore!)

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    10 years ago

    no doubt hands down best... the carpet looked new, and dried very fast, they were done so quick!!

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    Page 2 of 2

    Ask the Community - The Rug Bug

    Any experience with upholstery cleaning?

    Yes we clean upholstery and tile and grout as well as carpeting.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Rug Bug

    “Jeff and his assistant Mason did an amazing job on my tile floors including the stairs.”

    Mentioned in 5 reviews

    Read more highlights

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    A-1 Pro Carpet Care - Cleaning 15,500 sqft of carpet at Revel

Folsom CA 95630

    A-1 Pro Carpet Care

    (291 reviews)

    I have use this company for the last two years. I had a great service. I even think Daniel, the…read moreowner, was the one that did the work on my house. He was very polite and professional and did the job. I wanted to hire him again. This time my wife answered the door to a younger gentleman, and he gave her the attitude that he didn't really want to clean our carpets because they were too old. We repaired what we've always paid, but the service and professionalism were not there. In the past, whenever a spot could not be removed Daniel/the owner always told me about spots he couldn't get out. This time this younger guy, didn't tell my wife anything about spots, rips or damage.. lastly, the cleaner moved one of my landscape rocks to hold his house and on the way out my wife asked him to put it back. He said oh hasn't that been there all the time. It's not worth the money this time. I think I'm going to delete them from my contacts. I would appreciate it if Daniel, the owner felt free to reach out to me. I just want him to know what his staff is like when he's not there. An employee can make or break a business..

    The customer service from the person who scheduled our appointment was great, very friendly,…read morehelpful, and easy to work with. I also really appreciated the small appointment window they gave us, which made it much easier to plan out the day. Phillip came out to clean our roof dryer vent and did an excellent job. He was thoughtful, on time, and very efficient from start to finish. He took the time to explain everything clearly and made sure the area was clean when he was done. Really appreciate the professionalism and great experience overall. Highly recommend!

    Squeaky Clean - Crew

    Squeaky Clean

    (70 reviews)

    Great Company. Cleaned ducts and carpet. Did amazing job. Would definitely use them againread more

    We had Squeaky Clean come clean our windows about two weeks before listing our home for sale. After…read morethe technician (Eliot) left, I discovered that three of the four blinds upstairs were no longer functioning correctly. One roller blind with a bead string was snapped, one blind was stuck in the all the way up position and would not lower, and a third would open and close very crookedly. I contacted them and they sent out a manager (Kyle) to look at the blinds. He was able to fix the one that was stuck all the way up and wouldn't release, and he agreed it was caused by pulling the blinds up too far/hard. He was unable to repair the other two blinds, but said that they would send a blind repair specialist. After almost two weeks, there was finally availability in his schedule and he was supposed to arrive between 8-10AM to fix the blinds on the same morning that the house was being photographed for the real estate listing at 11AM. He no showed the appointment and after I called at 10:15 to inquire about his ETA, I was told it was due to a truck breaking down, even though this was not communicated with me. Eventually I spoke with the specialist and by the time he could arrive it would have overlapped with the photography appointment. At this point he also told me for the first time that he would not be fixing the blinds on-site, but instead they need to be taken down and brought back to their warehouse for repair and that they should have brought them in for repair two weeks prior when the issue was first flagged. At that point I couldn't have him take the blinds because it was Wednesday and the house was being listed the next day with open houses scheduled that weekend. The plan was made for him to pick up the blinds the following Monday morning, to repair and return them before the next weekend's open houses. On Monday morning I received a call from a manager that said they no longer thought they were responsible for breaking the blinds and that they were already broken before they got there. They later admitted that they did open one blind that was stuck and wouldn't release, but that they never touched the other blinds and that they were open when they got there. This is untrue, if I had prepared for the visit by opening the blinds, I would have done that for all rooms. What happened was that they came on time at 8 AM, I met Eliot and said please start upstairs, I am going outside to power wash the patio since I didn't want to get water spots on the patio door or windows after they were cleaned. It was only a few hours after he left that I went upstairs to lower the blinds and saw that 3/4 no longer worked properly. So to summarize, Squeaky Clean's position is that I waited until right before selling my house to try and trick a window cleaning company into fixing my two broken blinds, and that they did coincidentally happen to break a third one while there, that they did manage to repair, but take no responsibility for the other two. So now I am out $1000 because of $250 worth of window cleaning services and it is all happening while we have the added stress of showing our house to potential buyers. The takeaway, should you choose to do business with this company (you shouldn't), make sure to document, ideally by video the day of the service, that your blinds are in good working order. You should also supervise them while they work, and immediately check the condition of all blinds before they leave. You need to approach this like you are going to have to prove your case in front of a jury of your peers. --OR -- You could just go with a different company that isn't run by a bunch of lying crooks. Choose wisely.

    The Rug Bug - carpet_cleaning - Updated September 2026

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