Good company with helpful and knowledgeable staff. I've done business with them for years and…read morehighly recommend them to others.

Sunderlands has been my number one source for tile and tiling materials for over 10 years. They…read morehave consistently the best value; quality products at the best prices. If there has ever been an issue with the tile or materials they have always bent over backwards to fix the problem and make me and/or my customer happy. They have super knowledgeable staff that "know" tile. They don't carry junk so expect to pay a little more than the big box stores, but the real costs in tile installation is the labor. Oh and by the way they can recommend good installers...like me.

Came in for mulch and dirt to prep my garden beds for next year, plus some other odds and ends. It…read morewas a little bit of a hassle to get some of the items, even though I was trying to use the app that tells you where everything should be. The staff were helpful and were able to walk me to the areas that I needed to be. I know I typically get the mulch and dirt from Lowe's because it's a better price.

Tried to have them come do a water treatment estimate for a water softener. They assigned Moore…read moreWater Treatment. Moore was not easy to work with so I told them I would find someone else. I called Lowes a couple minutes later and Moore had already gone in and called the service. Lowes said as Moore closed the order, I would have to go back to the Lowes.com web site and fill out a new request for a quote. I said no thanks! Very poor service all around.

They close at 7 but customer service is suspended by 6:30 every day. I think the employees would…read morerather be off at six. Horrible work ethic from everyone involved don't bother going to this location.

A relative of mine was shopping at Elkhorn Ace Hardware and when approached by an employee, and he…read moreasked if the store carried a small scale that measured in grams (for a legit hobby/crafting project-crochet yarn!). The employee asked very loudly if he needed the scale to measure weed. He was loud enough that other customers stopped and looked. The employee then followed my relative all the way around the rest of the time until he left feeling very irritated. (I have worked retail and understand the need to follow some shoppers around.) Apparently, the unprofessional employee did not take into consideration that one of my relative's patients could be in the next aisle, let alone a management member or HR person from healthcare organization who could report this, putting the entire career of a responsible young man into ruins. Obviously, I am furious and will never shop there again! Yes, my relative did call to speak to the assistant manager who said she would let the store manager know. The assistant manager, who at the time overheard the comment, and said nothing at the time.

Product is great, Sales process went very smoothly. Lots of hidden costs and they state a 20%…read morerestocking fee, but nothing is really returnable. Not the crushed stone, not misc. blocks etc. Purchase cautiously and get more if needed. They sold us way too much crushed rock and now I'm stuck with it and have a bunch of random blocks left we can't use. While our new wall looks great, what started as a positive experience is ending in disappointment.

Drove 60 miles to this place and all I got was very poor service with employees who were rude and…read morenot knowledgeable. Won't be back. Stay away go to Larson's!