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    The Rock Depot

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated 1 month ago

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    11 months ago

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    As soon as we walked in, the stores and clean and what we were looking for was easy to find. We…read moretook our purchase up to the front to check out and that's where we had the problem. The item we were purchasing was very large and very heavy, so my husband asked the cashier if there was somebody that could help us load it if we pulled our vehicle up to the door. She never responded, and she didn't even look up to it knowledge she had heard him, so I repeated the request. That's when she said " if you want to pull your car up I will find somebody to help". My husband went to pull the car up while I waited just inside the door. After a few minutes she saw me standing there and called out to somebody. I watched her tell someone that we needed assistance and it appeared that he heard her as he looked at her and then turned and walked away. About five minutes later I noticed that three of the guys (that I had previously seen outside helping people ) we're standing and joking around with each other right behind our cashier. After a few minutes they all walked away. My husband called me and I had told him we were still waiting and that nobody had come over to me yet. He told me he was just going to come in and get it himself. He came in and got our purchase and took it out to our vehicle when all of a sudden two guys quickly came walking up to help him load it. I noticed there was I Nother vehicle in front of us that were loading their own purchase as well. Those same two employees stood behind them watching them load it. I guess just in case they needed assistance

    The fulfillment person Vera was very unhelpful. She basically argued with me. Do not order anything…read moreonline from this store. Total nightmare

    The Rock Depot - buildingsupplies - Updated May 2026

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