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Lowe's Home Improvement

1.9 (72 reviews)
ModerateHardware Stores
Closed 6:00 am - 10:00 pm
Updated 1 month ago

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Photo of Tina E.
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8 years ago

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1 day ago

The fulfillment person Vera was very unhelpful. She basically argued with me. Do not order anything online from this store. Total nightmare

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Photo of Joe G.
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7 months ago

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Photo of R B.
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4 months ago

Hard to comment on customer service when it's non existent, and even the store manager is unresponsive. Two thumbs down!

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Photo of Noel Y.
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1 year ago

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9 months ago

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2 years ago

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Photo of G M.
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2 years ago

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

Just wasted an hour waiting for somebody to pull a Kobalt tool chest from the top rack. Finally walked out!

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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Photo of Jay H.
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4 years ago

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4 years ago

Helpful 2
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2 years ago

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5 years ago

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6 years ago

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Photo of Lynn H.
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3 years ago

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2 years ago

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Photo of Andy C.
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4 years ago

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3 years ago

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5 years ago

Helpful 2
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4 years ago

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3 years ago

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7 years ago

Helpful 1
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4 years ago

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Photo of Erin B.
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5 years ago

Helpful 1
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4 years ago

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4 years ago

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5 years ago

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4 years ago

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5 years ago

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5 years ago

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5 years ago

NEVER buy a dishwasher from Lowe's. The delivery process is RIDICULOUS!

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3 years ago

Steve in loading went above and beyond in helping us! The level of customer service can only be described as true Southern Hospitality.

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The Home Depot

The Home Depot

2.0(13 reviews)
5.1 mi
$$

Yesterday, I needed to place a large flooring order I arrived near 2. I had been there the…read more previous week and bought a few samples to show a customer. Customer chose and on this day I wanted to place the order. I go to the flooring department desk and wait, then i go to the pro desk area. There are 9 employees having a large time. One employee ask to help I said I need to place a large floor order. You need to go to flooring. Ok, but I've been there and no one is there. Well all of our computers are being used up here I'll call someone to meet you. First, none of the large time happening employees were standing in front of any of 10 computers actively doing any computing and no other customers were in front of me. I went back to flooring and sat down 20 minutes before I called the store from my cell phone to ask for help. Finally Desiree came up. She was able to make my shopping experience worse. I mis-pronounced her name and she was happy with a upside down smile to help me know that twice. But again all I need is flooring and they sell flooring right? Read this conversation Her: We don't have enough to complete your order. Me: Okay can we order? Her: it doesn't show up in the system. Me: but here is the pic of the bar code from right over there. Her: we only have 20 boxes Me: can I order online? Her: it's not in the system I doubt it. You can buy our 20 boxes, and go to the 2 other stores and pick up what they have to complete your order. Me: can I call the stores in advance and have it ready. Her: you can try but it's not in the system. Me: if it's not in the system why are you telling me the inventory of other stores? I have no idea what is true. Because i left with no flooring and will go to another store and ask my customer to choose from a different stores selection. I mean it's just another trip to a customers home and repeat the selections process and back to the order department. It will not be the floor dept of "d pot" Thanks Home Depot for showing me the correct pronunciation of "Desiree" only cost my company $350 in wages for lost time. READ MY REVIEW FOR THE LOWES experience. There is a big difference in training. This is alone set in place from the culture set in place from management.

This Bridgeport on Southport Ave store has improved, Emilio, John, Roy, Courtney, Nadia, Jody,…read moreFlooring, Lawn & Garden, Lumber, Rental, Plumbing, Electrical and every department has turned this store around, keep up the good work. Better service means more customers. Please keep more staff working, so we can get help and buy more! I would like to see improvements in security, maybe hire off duty police/law enforcement. We even got a new store manager Lisa! Ps. make sure you follow up with complaints, this was a big issue in the past. Make it safe and clean and more people will shop here :)

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The Home Depot
The Home Depot
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Lowe's Home Improvement - hardware - Updated May 2026

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