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    McCoy's Building Supply

    5.0 (2 reviews)
    Special Hours 7:00 am - 5:00 pm
    Updated a few days ago

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    Ferguson Home

    Ferguson Home

    (4 reviews)

    Saw the poor reviews, guess they turned it around. Went in yesterday and Gabriel Gutierrez helped…read moreme get an answer to all my questions. Didn't try to hard sell on items that I didn't need and gave clear and correct information on how to solve my issue.

    It hurts whenever I feel the need to give a business a less-than-favorable review, but when you…read moredeceive customers with your web site, you've got it coming. As any home DIY'er will know, the only real time you've got to work on those projects is on the weekend (Saturday, mostly, because Sunday is for family and football). So, this one Saturday, I'm working on our leaky kitchen faucet. Anyone who's fussed and cussed at these things can relate. I needed some parts and went to Google a local parts solution. Up pops Ferguson's on the page and, hey, not even a few miles from me. Fantastic! Hop in the car, I'm on my way. Arrive there only to find it's their kitchen and bath SHOWROOM. Everything shiny, pretty and new. Not a spare part end cap or aisle to be seen anywhere. So, I ask. "Oh no," she says, "we don't have any parts here." "But, your web site says you do." "Well, we DID at one time, but it's been moved to another location." ..... "and they're closed today"..... So, not only do you not have the parts here, like your site said you did, but your parts store is not open on a SATURDAY??? It's a good thing I can ALWAYS rely on Home Depot to the rescue! Now, I have to be fair and give this a two-star rating - it was a very immaculate-looking showroom.

    Lowe's Home Improvement

    Lowe's Home Improvement

    (42 reviews)

    $$

    The folks in the store are all very nice. The general manager is extremely accommodating. But they…read moreare having real issues with their phone service and their supply chain. Most of the appliances that I have ordered there for my two condos did not show up on time. I received an automated messages stating that deliveries were coming the next day, only to have nothing show up. On another occasion I got an automated message stating that the delivery was coming the next day. I panicked as I was not in town. I spoke with a Lowe's manager who promised me that nothing was being delivered the next day. Unfortunately two appliances showed up when I was 200 miles away. I ordered a dishwasher which had a problem with the latching mechanism. As a result it would fill with water and turn off without draining. Lowe's wanted me to get it repaired. That turned into a real circus with a repair man showing up twice without the required supplies. Finally a month later I talked to the right person at Lowes who replaced the dishwasher. I do not know why they wouldn't replace it when I first reported the issue. Lowes is convenient if you live in the Rockport/Port Aransas/Aransas Pass area. But realize that you will not get AAA service.They blame the issues on supply chains, third-party delivery companies,, automated phone messages from third parties over which they have no control etc. The bottom line complaint that I have had is that they do not take ownership of the issues until you get out to the general manager level But I will keep going back as it is the only show in town and the folks are all friendly

    I've complained three times in a row about the men's room - absolutely horrific. But no action is…read moretaken. I'd rather use the bathroom at a truck stop in Mexico. Sorry Starbucks, I'm coming over!

    McCoy's Building Supply - hardware - Updated May 2026

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