Just moved here in 12/2025. Overall the reviews looked good and the loft apartments felt unique…read more Though to start with the negatives I dont understand all the good reviews, or people just have low standards. I came from living in Irvine company apartments in the OC and that was pretty good. Here you can hear people opening/closing cabinets, or using the shower, as if it's in your own unit. The water pipes are loud too. You can hear neighbors talking and making noise through the walls, it's pretty annoying, even though it seems they're talking in a regular volume. So it's really not a quiet complex. There is on site laundry but only 2 washers and dryers a piece, for the amount of units I think there should be more available. For the positives, the complex is centrally located next to the freeway so it's easy to get in and out of the area. Packages are delivered to the door which is nice. The loft units feel unique and was a big reason for choosing the complex. The management/ managers seem pretty nice and competent. When initially moving in I worked with Madison, then Tez, as the former was leaving. From my perception I think Carlo tries to hire competent managers so I'm sure whoever fills the spot will be good too. Overall good place but I think many of the reviews don't know what quiet means.

It's been a little over two months since my partner and I moved into Vista Pointe and I'm so beyond…read morethrilled to be here. To begin with, getting this place was basically fate. We looked at 18 places over the course of two days. Didn't love any of them. We almost gave up and then saw this place randomly on our search. We called and toured the next day with Ruth. She's the property manager at the other Vista Pointe location but she was super communicative and friendly, and gave us a great tour of the place. We fell in love immediately. That being said, the application process was a bit difficult. We didn't get approved at first, even though we "checked all the boxes." (great credit, income, prior history, etc). But we're independent contractors, so we still needed a cosigner. Through that WHOLE process though, Ruth and our now current property manager Madison, were SO helpful and communicative. They constantly gave us updates and really fought for us to get in here. It's nice to know we're in a place that cares for its tenants, but also wants to make sure only responsible adults are moving in. Now our property manager Madison lives on site, and I cannot rave about her more. I've never had a landlord or manager that cares SO much about the tenants. Anything I need, she's a text away. Any time of day. Which is nuts. Our maintenance requests are handled right away. As are any other issues. (though there hasn't been anything major). It's an older building. Anyone moving in needs to know that. Walls are thin. There aren't any crazy new amenities. But the renovations are great. We love our one bedroom townhouse. We're right by the outdoor grilling/hot tub area, which is also a great perk. There's gated parking included. And the location is prime. You can't beat it. We feel super lucky to be here, and hope to stay here awhile!

My husband and I lived in Skyview Terrace terrace for 2 years and we loved it!!! We had the 1…read morebedroom unit, there was plenty of natural lighting, high ceilings, nice size full bathroom and a huge bedroom. We loved everything about the building it was always well kept and always clean. Denise, the building manager, was such a pleasure to deal with. She was always so pleasant and took care of any maintenance work we requested within 24 hours. She was always so understanding and accommodating. Another really cool feature of the building was the roof top! I had my birthday party there with all our friends and family. It's a huge entertaining area with the beautiful outdoor breeze. There are tables, chairs and bbq there ready for you to host a party or a small get together. The rent I also though was very competitive for the market. The building is situated in the heart of burbank adjacent to Toluca lake and just walking distance from many restaurants and shops. We would have stayed here longer but we are expecting a baby and needed the extra space. I would recommend this building to all my friends and family. Thank you Denise for being the best!!!

I've been living here for 3 years now and still absolutely love it! It's clean, relatively new and…read morein a community of all sorts of goodness food, coffee shops, boutiques, grocery stores, bars and entertainment you can WALK to (including the chandler bike path)! I love calling this place home... a place with amazing AC (a must in Burbank!!), 2 washers and dryers on each floor (there are three floors), underground parking spots, outside visitor parking for when family and friends come over, clean and spacious rooms, a newly upgraded rooftop terrace with a pool table, shades, grills, nice carpets and tables (I love eating up there or working on my laptop), it's quiet and always running smoothly thanks to the onsite manager!! Nancy and Scott are the most sweetest human beings I've ever met, they care about the sky view terrace building as their home, the community here (it is always so clean! Notices and communication is always clear and accessible) and trouble shoot any issues that come up with such grace. Denise the building owner is really great about communicating with you if you have any questions, something is happening at the building or there are any issues with rent checks. I needed carpet cleaning for my unit and she was quick to respond and give me a contact, it all happened within the week! I really appreciate the team at SkyViewTerrace very much!

The property management company for the Hallmark apartments, Carlo Inc, worked with me regarding…read moreissues that I had with my deposit premium upon my leaving the premises. They were kind and fair.

I've been here a year and Kris, the property manager, has been really legit. He's kind and…read moreunderstanding, as well as patient. The unit itself isn't awful but also isn't amazing. With what I'm paying currently, 'You get what you pay for'

If you are a single woman living alone please consider literally any place else. Woodland Trio is…read morean apartment of last resort. I moved here for the park up the street so my dog could have some space to run around; I stayed for two years. The benefit of the complex is that it is centrally located. Freeway entrances are right across the street which is convenient for a morning commute. The cons of the complex are lengthy. I have experienced someone from the complex attempting to unlawfully enter my apartment at least twice. I have a big dog that prevented entry, but signs of attempt were clear. My apartment flooded within three or four months of my moving in. The complex told me they would provide me with a check to cover damage and expenses in having to relocate to a hotel for four nights with my dog. I did not receive any such check; instead they credited my rent $500 and called it a day. My expenses due to their negligence were closer to $1500. The area is extremely unsafe. The complex is aware of break-ins to cars in the garage almost monthly and does nothing to update security. There is an "emergency" maintenance line that is never answered. Any real emergencies will leave you feeling panicked, frantic, and forgotten. That's exactly what you are. When tenants unfortunately suffer evictions, notices are posted on the glass door for everyone to see. There is nothing "luxury" about broadcasting evictions. Jones & Jones are slum lords. If you are a single woman living alone, please consider literally any place else. Unless you have a big dog. And even then... please consider any place else.

PLEASE STAY AWAY FROM WOODLAND TRIO, especially Jones & Jones Management -- A Long-Term Tenant's…read moreWarning Note: the only positive reviews are from 5 years prior and beyond. TLDR: Slumlord conditions. Jones & Jones is one of the largest apartment building owners in Los Angeles--and one of the worst. I stayed partly out of spite and partly to fight against greedy corporate landlords who rely on tenant exhaustion and legal costs to get away with this behavior. This is still my home. They are doing everything to force tenant turnover after one year. Long-term residents are a problem to them. Consider this a warning. You will regret moving here. I regret living here now. Greedy corporate landlord is exactly what they are. They respond to reviews publicly while ignoring tenant complaints, maintenance issues, health & safety concerns, & emails. Have lived here for 16 years and have watched this building go from a genuinely good place to live into something intentionally hostile to long-term residents. I am a dependable tenant who always pays rent on time. The turning point was 2020, when on-site management changed, managers were removed, & everything shifted--for the absolute worst. Since then, Jones & Jones has made it clear they want long-term tenants out. Everything I describe is documented with in multiple ways. 1. Pandemic Price Gouging & Christmas Eve Rent Notice: In 2020, during COVID-19 and a state of emergency, they tried to raise long term tenant rents (including mine) by $1,000+ per month, plus a security deposit. This was blatant price gouging. Even worse, they sent the first rent increase notice on Christmas Eve. I remember opening that notice and breaking down in tears. Who can suddenly afford that kind of increase during a pandemic? Without hours of wasted time and help from the Coalition for Economic Survival and Neighborhood Legal Services, it would have gone through. 2. Entering Apartments Without Notice: Management entered my apartment multiple times without warning. Installing a doorbell camera stopped it. 3. Abusive Neighbor: For over two years, a loud, abusive neighbor terrorized our nights screaming, fighting, slamming things against walls with her boyfriend. Excessive music as well. But I mean the screaming waking one up at 3:30 am regularly for 2 years. Management's only advice: "Call the cops." No intervention or support. Just pass the problem back to the tenants. This could have been handled responsibly if management cared. 4. Rent Increases, No Improvements: Rent rises every year to the maximum, with no upgrades. The building is falling apart. 5. Communication So Bad It's Almost Impressive: Emails ignored. Follow-ups ignored. Unless it is an unavoidable emergency maintenance issue, they do not respond. This is standard operating procedure. I have the emails to prove it. 6. Laundry Issues: Shared washers and dryers are $3 per load, 16+ years old, break weekly, and steal money. Vendor is unresponsive. 7. The "gym that's never gets finished" has been under construction for two years--far longer than promised. Ask for updates? No response. 8. Brand New Windows That Leak Every Time It Rains: New windows were installed two years ago. The first rainstorm revealed massive leaks. Water pours down the walls. I reported it immediately. Nothing happens. Blue tape marks the leaks--and is still there. Why spend money on upgrades only to destroy the building from the inside? Floods downstairs neighbors entrance every rain. 9. Emergency Unreachable: LADWP transformer exploded. Windows blew out. Residents scared. Fire department could not reach management. Resident "night manager" (a lovely neighbor who was a bartender) was at work and unreachable. Emergency maintenance line only covers plumbing--not building-wide emergencies. Unacceptable. 10. Theft & No Security: Packages stolen, parking garage and cars broken into, callbox ripped off building, mail stolen - all multiple times in 2025 alone. But many times 2020 - 2024. No security or support provided. 11. Major construction is happening in the apartment next to mine--ripping down a wall due to city code violations. No notice. On a quiet morning, the building shook from a massive BOOM. I nearly fell off the couch. All they had to do was send a simple notice about construction times. Emails ignored. 12. Flies constantly in hallways. Enough said. 13. A Hallway That Smelled Like Death: A former male resident covered in feces and urine roamed the halls, touching doors, machines, and vending machines. The smell was unbearable. Air purifiers or fresheners requested. No response. Stopping here only because yelp has character limits. Update 02/04/26: the BS continues. They respond "we would love an opportunity to speak with you". Have they reached out? NOPE. They only do it publicly so prospective future tenants see it.

This building is being run by an extremely unprofessional company. I made an appointment to tour a…read moreone bedroom a week ago. I was contacted by their company six different times in the span of a week to confirm my appointment to tour a one bedroom. Twice the day of. I drove three hours to view this apartment. The person giving me the tour was late. She was not apologetic about it at all, kind of rude. We get into the elevator and she tells me that she has nothing for me to look at today, even though she is one of the people that confirmed the appointment with me. She told me she could only show me two bedrooms because someone had already taken the one bedroom. Even though they confirmed with me an 3 hours ago that it was available for viewing. Right after I expressed to her that this is completely unprofessional, and how it doesn't make sense that she still made me drive all the way out here, even though she confirmed with me that I was only looking for a one bedroom, I left and she texted me saying that I can now look at the one bedroom. Extremely unprofessional. Very fraudulent activity.

Don't move here. This building has THE worst property management I've ever experienced in my almost…read more40 years of renting. It took them 3 months to fix a leaking window, despite my contacting them more times than I can count, and resulted in terrible mold. Seriously, don't rent here.

Very nice apartments! Great service! Quality area and nice looking amenities I will definitely…read morerecommend!

I'm leaving this review because I wish someone had been this direct before I moved in…read more This place is marketed as "luxury," but the reality is an old building with persistent quality-of-life issues that management either can't or won't get ahead of. 1) Trash areas are disgusting and regularly overflow. I'm attaching a photo of the trash area near the elevators where garbage is piled up and spilling out. It's not a one-off. When the shared spaces look like this, it tells you everything you need to know about how the property is being run. 2) Roaches. I'm also attaching photos of a roach in/around the bathroom area (near the shower items). And no, this isn't just "a random bug." Neighboring tenants have confirmed it's been an ongoing issue in the building. 3) Old building + old elevators + constant disruptions. The elevators are old and the building feels dated across the board. Fire alarms have gone off at weird times at night, waking tenants and forcing people to vacate. On top of that, water shutoffs happen way too often (it felt nearly monthly) "for maintenance." That's not normal living--especially for what they charge. 4) "Security" feels like a marketing line. They claim security is on-site, but I've personally seen homeless individuals make their way into the parking garage and even into the elevators multiple times. That's a serious safety concern, and it didn't feel like access was controlled. 5) Front office is unprofessional. Interactions with the front office were consistently frustrating--unprofessional, and at times borderline rude. If you end up needing help from Jen or Will, don't expect clear answers or urgency. Bottom line: If you know what's best, look elsewhere. Between the overflowing trash, roach issue, safety concerns, and constant disruptions, this place isn't worth the stress.

We have been living here for nearly 6 years now and absolutely love it! Keenan and Jack are amazing…read moremanagers and are extremely nice and helpful! This apartment is close to everything: Empire Center, Burbank Airport (for fun weekend trips!), and the 5 freeway!

We feel so lucky to live in Niagara View Apartments! We're in our second year here, and our time…read morehas been nothing but amazing. I've lived in four other complexes, and Jack is easily my favorite landlord! He's done so much to update and care for our building and he truly cares about his residents. In addition to Jack being our favorite landlord, this is also our favorite apartment! The neighbors are friendly and quiet - at least we don't hear them. The courtyard is always clean, has lounge seating, grills, and a spectacular view from the third floor! There are bike racks in the garage and a trashcan with poop baggies for the pups right outside. We've enjoyed decorating our apartment, and our friends rave about how it feels so much like a home. The location is amazing: down the street from the airport (we don't hear the planes), between two parks, a fire station, a storage center (with the first month free), a hotel, and several shopping centers. There's always plenty of street parking for guests, and the walk around the neighborhood is nice! I have no complaints. If you can snag an apartment here, jump on it!

Absolutely love this place. Just moved a couple months ago and after looking at multiple apartment…read morecomplexes in Glendale, this one stood out as the most desirable. - Ample sized rooms, does not feel cramped at all - Assigned parking space - Super safe - Exceptional location - Very responsive to needs - Quiet - Beautiful complex

Probably the best place I've rented from in regards to price and return value…read more -The area is ultra safe for me to walk with my 3 year old. It's also not a crowded neighborhood, so it'll feel like heaven if you're moving from West Los Angeles. -The people here keep to themselves but also aren't unusual. You can easily say hi and get a smile back (many are Armenian with not much English [Glendale], super friendly and respectful). -Looks like the neighbors are either people with kids or students. The kids are well mannered - Other than a few chunks of Armenian families, everyone is of different backgrounds. I highly doubt anyone will experience anything discriminatory getting the place or staying here. It's just a good crowd and status quo. -I've yet to encounter a party or too rowdy situation at the apartment and I've been here for more than half a year. -My daughter made friends with one of the neighbor's kids, so it's a quick break time fun activity for weekends. -If you follow protocol to filing an issue, they'll promptly send someone out the next day. -You'll see their crew here every once in a while in the morning doing maintenance or just cleaning. They're really good at introducing themselves once and then minding their own business (not parking in your spot, not coming in your home without permission, etc). My daughter loves saying hi to Louis (cleaning) and Gerry (handyman). They're super respectful and diligent with what they have to do, being organized, and getting it done once quickly. -They actually clean and maintain the place. -Melody that runs or owns Flats On Elk is ultra nice too. I had to find a place quickly and didn't quite have things lined up. Not only did I get a good deal, it was of a higher quality and lower price compared to another place we were looking at a few streets down. She's also a good listener and communicator. Her and Gerry are good about doing follow ups to make sure an issue is resolved. Only real issue I had was one high strung neighbor knocking on everyone's door at night because someone parked in her spot (but then again I've seen her park in three different spots). I believe she may have moved out, I haven't seen her here in a while.