Nasty place, all their workers have a holier than thou attitude. Prices are outrageous and the…read morequality of their employees is repugnant. Especially Bianca, making remarks about kids that would make a marine blush.

Be VERY careful when coming to this salon for hair extensions. I was so over the moon with joy when…read moreI was told that they last 1 year and that they're not that hard to take care of. The owner told me otherwise to cover up tracks when I brought my concerns to her. I was also told about the regular adjustments after the fact. Still no big deal, IF they actually lasted. I'd gladly pay extra to keep feeling confident and looking pretty. I have had short hair for a decade so this was actually something I was incredibly excited about. I almost cried when they were first installed. The verbal promises sounded too good to be true and I should've listened to my gut. Instead, I went ahead and spent $1215 on the whole process of color, hair extensions and application. This is where things went sour..... Within one week, pieces were already poking out and detached. I had to return to get them fixed not even a whole week later. The stylist sewed them on more to further reinforce them (?). I wasn't super concerned seeing as how I get that things happen. I moved on my merry way, tipped $50 just for the help and things were good. Not even a week later, things were even WORSE. Tracks were sagging left and right and my stylist wasn't available until the following week. So I was stuck hiding out at home until they got taken care of. I have a literal loop of track hanging on the back of my head making the length so uneven it's embarrassing. This was after only 6 days of getting them "fixed." My income is directly tied to my appearance so this was a huge hit on my sales. I haven't even been able to work because my hair is a hot mess. It's uneven, you can see edges poking out everywhere and it's worse than a bad wig. I contacted the owner who acted like it's no big deal cause I can get a refund on installment (not even half the cost I paid) and my stylist went from "oh we can give it one more shot. I have some tricks I can try. " to "I'm just going to remove them. But you can keep the hair." I asked again if there are any other methods or techniques and was pretty much given a big fat "no." After a second discussion with the owner, I'm told that the hairdresser never said that even though I have text evidence that she said she was will remove them since she can't guarantee they will last." Oh and she said they're "non refundable." Another lie. She never told me anything was "non refundable." She even had the nerve to say that maybe hair extensions aren't for me. The salon owner keeps saying how I can reuse the hair and should be okay with getting an installment fee back. But I did not pay for custom dyed extensions for them to sit in a drawer. Returning to get them fixed even every 3 weeks would've been fine with me IF they were properly installed. It's not even the money that I am concerned about. It's the principle and white lies or failure to provide proper information. I even followed proper care to a T. When your extensions are so bad you have to wear a hat or hood because you're too embarrassed to be seen in public, there is a BIG problem. I've had to avoid both working (in turn losing ALOT of money) and family/friendly events. Now I lost even more money off this process from faulty services. You not being able to get a refund for hair is not my problem. I paid in good faith assuming that I would get extensions that lasted. Not completely detached and hang off of my head two weeks in. They will lie, sugar coat and take your money saying how it's "unfortunate" that the extensions didn't work out. They'll say one thing to each other (apparently) and tell you totally different. The owner says "she'll fix them as many times as she can." Yet I was told that she'll just remove them cause she can't guarantee they'll last. I am pretty sure that is something you tell you customer BEFORE you take their money. I offered to even provide screenshots as proof that my stylist told me otherwise and the owner said that's not the case. That I must be "misunderstanding." I literally have proof. ‍ They offered to return the "installation fee" but the installation fee isn't even half of what I paid in hopes of having nice hair and a confidence boost. This faulty job cost me a lot of money and all they can keep saying is that I get to keep the hair as it that is supposed to make anything any better. I have been having issues since the first week. It shouldn't be the customer's responsibility to cover costs simply because they received a botched service. A reputable business would try to make things right. Not just take sides and repeat the same thing over and over. I refuse to let anybody push me around when I did not get what I paid for. Being a business owner myself, customer satisfaction IS important. You don't just tell them "tough luck." Buyer beware

I've heard great things about Hera so I gave it a try, but it wasn't good. I got a gel mani which…read morewas great (I thought), he did it just like I asked for. Didn't over cut my cuticles and was relatively quick. Unfortunately under a week later it's already chipping and peeling and looks SO sloppy. This never happens when I get manicures at my usual salon, especially well before the 2 week mark. I expect a properly done gel manicure to last 2 weeks. 6 days is just not acceptable for that service and now it looks awful. My sister came with me and also got a gel mani with another service provider and hers is actually now worse than mine. It's completely peeled off about 50% of the nails and needs to be removed or re-done. I unfortunately won't be back and I know my sister won't either. Disappointing.

Amazing service and spotless nail stations. I'm almost always 100% satisfied with my nails after…read morecountless visits. On the one occasion when I had polish lift, it was quickly fixed with no questions asked. The wait times are accurate which I LOVE. If they say it's a 15 minute wait, it truly is. Couldn't recommend this place more. Mani and pedi always look great for at least two weeks and prices are reasonable. Great spot!

I went back to see Patricia "European Wax"(EG) for a touch up. I am very pleased with the…read moreconsistency and the outstanding work she does. She also speaks Spanish... just saying I strongly recommend Patricia. Trust me you will not regret it! Location: European Wax 1000 division street east greenwich RI 02818 Josie R.

I kept giving them chances because they were convenient, they double charged my card...I went…read moreback... the sooo annoying "do want to rebook" every time you check out, I kept going back, but spending $100 on a leg wax only to get home and see massive missed patches on my inner thigh, so I couldn't wear the skirt I wanted to wear for an important meeting and I was leaving for vacation...I don't care if they fixed it, for $100 I shouldn't have to go back, and the woman who fixed it really thought she deserved a tip... yeah right. I will be bringing my $200ish a moth elsewhere....

I don't know why it's taken me so long to write a review of this place! I started going shortly…read moreafter they opened, as it was right around the time I was beginning a skin regimen for my wedding and my wedding makeup artist referred me to BB. I went every month before my wedding and was absolutely glowing at my wedding... and missed it so much that I started going back 2 years later. Andrea is an absolute sweetheart. She'll not only take care of you and make sure you get what you need and are 100% relaxed and happy the whole time, but she'll also give you tips on what to do at home, and samples to get you started. This place is cute, cozy, warm and welcoming... everything you would want from a skin boutique or salon. The prices are more than reasonable for the service and high quality you receive. I've done both facials and waxing and would never hesitate to go back or refer this place to anyone!! Who knew you'd find such a hidden gem in little old Coventry :)

Most people follow movie stars. I follow my esthetician…read more I have been a client of Monique's for over a decade. I am so pleased that she and her colleague, Andrea, have finally started their own business, nestled in the heart of Coventry. The boutique is small and clean and modestly furnished. Either of the ladies is always at the front desk, ready to greet you with a smile, and if you're willing, a hug when you come in. The lobby area hosts a plethora of beauty products that they never once pushed on me, and only discussed when I asked. Up the shiny, sweeping wooden staircase are two treatment rooms, each a reflection of the ladies individual personalities, but both with an air of calmness and welcoming. BB offers a comprehensive menu of skin care treatments, from waxing brows (what I go for) to one-hour facials and more. I recently treated myself to a one-hour facial, and practically oozed down the stairs after Monique's expert technique lulled me into a near-sleep state. Prices are extremely fair, and customer service is top notch with these ladies. Take my advice, go pamper yourself once (or do some maintenance) and I will guarantee you will go back again and again.

I have been having my face waxed regularly by Dawn Marie for about 5 years now. She is terrific!…read more Dawn always does a thorough job, takes her time and is not rough. She is also flexible when booking appointments and very affordable. Thanks for making me look beautiful!

From the owner: Brazilian wax, full body waxing . read more

Experience where went well. Associates were warm and friendly. Inside had Halloween and fall…read moredecor. My wax specialist (Lillian?) was warm and caring. She gave me the results I wanted and informed me of ingrown hairs I had. She gave me tips on prepping my skin before waxing and tweezing. I have issues with irritation and hyperpigmentation. She had been the only specialist to give me samples. I attended a European Wax Center over 10 times in Charlotte, NC was never given samples.

Mia is my favorite tech to work with at EWC. She is polite and friendly, makes just the right…read moreamount of small talk and remembers details about my life. I also love the horse shoe strip she does.... She makes it hurt less somehow ! We also bond over our curly hair routines. Mia is my fav!!

GINA IS AN ANGEL! She's gentle, very clean, and the service is fast and (somehow, yes even the…read moreBrazilian wax lol) is always beyond a pleasant experience. She's very professional and from day one has always made sure that I'm comfortable. She also is the nicest, sweetest, funniest person I could ask for ! Especially with something that's so delicate or can be scary- Gina makes this "chore" something I look forward to. Confidence level boost for sure! Money and time saver! Her deals are amazing. Get yourself a package!

She's dope! We had a great conversation, she was very professional, and I felt comfortable. She was…read morefast and efficient. I have no complaints!

Terri is the best esthetician in the area. For both waxing and facials the results and experience…read morewhile in her care are a testament to her expertise. I recommend to anyone looking for esthetician services in the East Greenwich area to try Terri- you won't be disappointed.

Terri is amazing. Originally I was just looking for someone to wax my very minimal and light brows…read morebut having been to her a few times now my whole routine includes eyebrow and eyelash tinting, something I never thought to do but has made a HUGE impact on my daily routine and look. She is very kind and does a wonderful job. She is very relaxed and wonderful to be around. Not to mention the joy of working with small local business owners :D

Family owned and operated, I couldn't have been happier to have come across this spa for a last…read moreminute mani/pedi. Tee has me hooked on dip nails. My experience with her was fantastic! She's so talented, sweet and funny! The atmosphere is incredibly welcoming and the spa is immaculate! I HIGHLY recommend Indulge for any nail needs!!

Very clean and beautiful nail salon. I went here after being frustrated with my current salon…read morerushing me and not really paying attention while working on my nails. Pointing and directing with no friendly chat. Also if I had a question about the way my nails were coming out the girl would get mad and tell me they were fine.. very uncomfortable.. This salon is the total opposite of that one.. I was greeted with a friendly smile offered water while I waited, which was about three minutes. The owners really appreciate you and value your business. I was treated to an amazing pedicure. From start to finish no rushing thorough massage with neat and precise trim and gel polish . Every thing was clean and sterile!! Family business with old fashioned customer service . Will definitely be going here on a regular basis from now on.

By far, one of the friendliest professionals I have ever met!…read more Walking in, you just feel so welcomed and comfortable. The place is quaint and tidy! I really enjoyed my Brazilian wax and it almost felt like I was chatting with a girlfriend!!! Thank you so much for your professionalism and wonderful personality. Keep up the great work! Will be returning soon!

Sherina was absolutely amazing! she made you feel comfortable. her service was fast and made you…read morefeel at ease! the atmosphere was very comfortable. definitely becoming a regular