I lived at the brickyard for 4 years and LOVED it!! The price is definitely worth the space,…read morestorage, and safety that the brickyard provides. Any time I had maintenance issues they came straight from the office and fixed everything immediately. Having someone answering maintenance requests on nights and weekends was also extremely helpful for when I locked myself out of my apartment. The pool is a hit and never too crowded. I was so sad to leave my apartment behind. The fact that the office staff offered me boxes and help with moving shows just how great of a location and management that run the brickyard!! I will miss my apartment tremendously.

I lived here for 9 mths between 2005-2006. The maintenance guys and office staff were amazing…read more Whenever I had an issue either the office or the maintenance took care of the problem asap. During my time here, The Regency Club Apartments had an indoor and outdoor pool, racketball court, tennis court and onsite laundry facility. My apartment had a dishwasher and garbage disposal. I lived in a two bedroom apartment. The main bedroom had plenty of room also with a walk in closet. The only 2 complaints I had was there was only one bathroom .

I live in the two bedroom townhome which is a new building they have. Come to find out it is…read morehorribly built and insulated as my electric bill was $480 for the month of January- keep in mind I am not home 55 hours out of the week. It is always cold or hot upstairs... Customer service is decent at best when you need help or repair orders. I would not recommend anyone to live here for the value. For what I pay for in rent I don't see any justification when the service is bad with it.

Krystal is incredibly rude and nasty. Not sure what the problem is with her, but holy…read more... This apartment complex use to be a great place to live, but not anymore. Stay away..... They charge way too much in rent to have all the issues we have had. 2 ppl who are very rarely ever home had a $140 water bill last month. While our neighbor upsatirs was $60. Other neighbor was $70. Why is ours so much ???? It constantly goes way up then down a little then back up. Trash when we had the service was a joke. Paid monthly for the service but they never came when they say they would.... Krystal said to get a picture, why? She should notice and pay attention to that, isnt that her job? it happened every week. We have had expired smoke detectors, told Krystal about it, she said get a ladder and change them ourselves. Landscaping is neglected. Overgrown bushes, outside lights not working, windows horribly dirty, weeds everywhere, and issues with shoveling when we had snow - 2026. As soon as lease is up, we are moving and tellling everyone about the rude manager and the poor customer service. I do not recommend this place at all

Crystal is super rude and no help. We still have snow and…read moreice on parking lot and will not spread salt as "it is detrimental". She claims they cleared sidewalks but have not and claims there will not be anymore snow removal. She went as far as telling me safety is there 1st concern. Wow

DO NOT MOVE HERE. The office employees may seem nice, but they do not know what is going on within…read morethe complex. I will definitely be calling Pavilion Lakes' parent company Brookside Properties, Inc. to let them know about this place. My girlfriend and I went to walk through our new apartment before signing the lease on a Friday, and oh boy. The toilet was uninstalled and left in the tub. The kitchen appliances where pulled back and unplugged. The carpet had a giant rip in, but vacuum marks all around it, so it seemed like it was trying to be covered up. The walls had two giant oil stains/drips from unfinished painting in two different rooms. How does no one who works for the property walk through the available apartments before showing it to future residents? The office worked to remedy the situation after finding out about the problem, but they should have noticed beforehand - 1st red flag. The apartment was ready the following Tuesday, so my girlfriend went to look it over to really check if everything was all right (our confidence had been shaken at this point). Everything was fixed, but the carpet was a completely different color than we were told it would be. The painting was pretty sloppy as there was pretty large swaths of paint on baseboards, outlets, light switches, etc. The outside door to the shed was bubbling and literally crumbling onto the outside porch. All this was the second red flag. We decided not to sign the lease after seeing these massive issues, and the lack of knowledge by the office about them. We were told that the application fee was waived during a February special or something along those lines, but when I had logged on to put in an online application the application fee was stated to be $25 per applicant. I called the office and was told by an employee named Kendra that I could either turn in a paper copy or have the fee applied to the move-in cost. I chose the latter option. When I called the property manager, Lauren, to tell her that my girlfriend and I would not be signing the lease and why, and to get our "waived" application fees refunded, she refused. After all the lack of focus from the office about the physical property, they sure were focused on keeping that small $50 for "waived" application fees. I would give no stars to this terrible place if I could, but five stars to my girlfriend and I for dodging a bullet on this poorly run and managed apartment complex.

DO NOT LIVE HERE! I currently do and when something comes up they don't help at all! It took…read morenumerous times for maintenance to come, the staff seems nice at first but they're rude and won't attempt to help if a emergency comes up and you can't pay rent till Friday if the first falls on a Monday or Tuesday. We were desperate for an apartment but they only had units available and I understand why they were the only one.

Last night I had trouble with the mechanism in the toilet tank not refilling and not letting me…read moreflush. I called the after hours maintenance and they had it fixed in less than an hour! This place has been great so far (only 3 months into our lease).

Great place to call home. The ladies in the office are always ready to help and the maintenance…read morecrew is top notch.

Love living at Woodbridge! Quiet, have a nice view of trees by creek, Ducks come up to be fed. Nice…read moreand friendly staff. This complex safe. Nice that it's close to shopping and restaurants.

The new manager at the Timbers is so rude. I was trying to tell her I was disabled and couldn't…read moretake the trash and was trying to ask for assistance. She said I needed to tell her what my diagnose was. I told her I could send her a doctors note. She became impatient with me and I laughed and asked her why was she being a b word. Then she hung up on me. Might be evicted I guess. While we have covid and I'm in quarantine with a 2 year old

I noticed there was a bunch of mold in my bathroom shortly after moving in. I was told it was dirt…read more The office manager, Laura, has gaslighted me everytime I have tried to come to her about anything. She is also defensive and very hard to approach which makes her very unapproachable. All they did was come spray some yellow nasty stuff on the ceiling so when I took a shower it dripped on me. Now almost a year later I have had a water leak in my living room and there is rotted wood and mold under the carpet. The pre-existing patch in the bottom of the wall from so much water busted out and they just put drywall over it where it was still very much wet inside the wall. Since then, a week later, the leak is back. The floor in the bedroom is literally separated from the wall. The wall can be pushed in and it feels hollow and you can see tons of patches holes all over the wall. They have refused to put me in a liveable apartment or let me out of my lease early. Now for the biggest thing. I had blood work done and my EOS, which toxic mold causes, has gradually spiked since moving in here. They told me I still have to give a 2 month notice to move! I have since gotten an attorney and I will be moving in 2 weeks. I have a burning sensation in my throat and a cough with phlegm. They do not care that my health is being jeopardized. I suffer from an autoimmune disease also so this environment is horrible for me. The apartment smelled very musty when I was looking at it and they told me it would go away and that it was from a machine that cleans the air. The smell has only gotten worse. Do NOT live here! You'd be better off living in a card board box. I wish I could post pictures. I have so much documentation. I have also recorded every conversation with the office manager and the maintenance men. I have been told that things were going to be done, like using a moisture meter, that never get done. She just gaslights to get you out of her hair! Awful place!!!

The property and apartments are beautiful but the management company (Ascent) and the onsite…read moremanager (Micah) ruin it all. Micah is a good leasing agent but has NO management skills whatsoever and desperately needs replaced. Ascent refuses to speak to residents making real accountability impossible for the residents. You can't even reach a live person at the Ascent home office. You either pay them whatever they say or screw you, even if they have to ignore the law. I became permanently disabled and almost died with a brain aneurysm and they simply didn't care. It took them over four months just to provide a handicap parking spot because they refused to believe the multiple letters from my doctors and the records from the state. I have had an ESA cat for years and they were given verbal notice about the cat almost 500 days ago and doctor's verification letter over 150 days ago, even pending complaints with HUD and they still charge pet rent because they simply do not care. Their legal team lied to me in writing about trying to contact my doctor yet my doctor provided written proof that they never attempted to call. They just want your money at any cost, even if you almost die as a result. Your pet rent is worth more to them than the state law or your life! AVOID this community until/unless they fire Ascent and a new management company takes over.

Management sucks if you haven't noticed from the other reviews. I don't even know what they do in…read moretheir office all day long besides ignoring residences and blaming other people for their own mistakes.. they need new management and to take better care of the property. Maintenance is also a nightmare as well they don't even know what they are doing..

Live there for 3 years when i went to USI. Landlord keeps the apartments very clean on the inside…read moreand out. He respects the tenets privacy as well. If there is an issue with your apartment they fix it promptly and give you a notice when they will be fixing it. They also give you at least a days notice when they have any reason to need to get into your apartment as well (such as changing out the air filters/small updates to the apartment). The rent is actually very reasonable for what you get in that location. I own a convertible and i felt comfortable to leave the top down when it was nice out without me having to check up on it. Very safe neighborhood! Landlord is very personable and understanding. HIGHLY RECOMMENDED!! :)

From the owner: Western Hills offers 1-Bedroom, 1-Bath Apartments. All units have a stove, refrigerator, garbage…read moredisposal, walk-in closet and air conditioning. Included in your rent is water, sewer, trash, 72 channels of Wow cable television, a $77.00 per month value and community WiFi internet, a $37.00 per month value. Annually in the spring there is an rent adjustment to cover any increased cost in water, sewer, trash and cable. Check out our website at 812rentals.com !! We offer 12-month leases starting at $455.00 per month . There is a $30.00 application fee, and deposits starting at $100. ( assuming a good credit and rental background check). Smoking is not allowed in the units. You may choose to place a $200.00 deposit on an apartment to guarantee its availability. We allow de-clawed and neutered cats, for an additional one time $200 non-refundable pet fee and an additional $20.00 per month per cat Western Hills is conveniently located close to USI, Bristol Myers, University Shopping and the Mesker Park Zoo. Feel free to call us to set up your tour at 812.423.5149