Not a tenant, so this review's not for the apartment. However, I've attended several events on the…read morerooftop, and as an event space it's a big win! Beautiful views, especially at sunset. Big and easy to spread out, yet there are benches that make it easy to sit and mingle. There's a grill so tenants can enjoy cooking and gathering there too. Security seems pretty tight and the tenants always seem pretty pleasant in passing so from the outside it seems like it might be a nice place to live. Definitely not a bad place to visit, especially since there are so few rooftop spaces in Syracuse. If you ever get the opportunity to catch a rooftop yoga class here, DO IT.

I'm in my third year living here and I love everything about it. The staff is friendly and…read moreattentive. The apartments are spacious with high end finishes and quality appliances (high ceilings, polished cement floors, granite counter tops, stainless steel etc). Building amenities include an incredible ROOFTOP with grills and seating, common area with full kitchen, INDOOR PARKING, a more than sufficient gym, bicycle storage, and a game a room with ping pong darts etc. The tenants in the building are all polite and welcoming. .......... If you're looking for an apartment in downtown Syracuse, and there is an available apartment at Merchants, I highly recommend you take it!

Great apartment building in downtown Syracuse. Relocated from the Upper East Side in Manhattan and…read morefound this beautiful loft style apartment. Modern appliances, very nice layout and finish. I would highly recommend living in this building. No maintenance issues. Parking (garage) available in the building.

We got the news that we would be relocating to Syracuse, NY. I looked and searched for a place to…read morelive that would take my two small dogs. After a long search, I found Emily's C. review here on Yelp and got very interested. I wanted to live where she lived. Emails and phone calls, scanning and faxing all done online. April and Steve, from administrative staff were very helpful. Chip and maintenance staff are wonderful as Emily stated. Our apartment is gorgeous, marble, granite, brazilian hardwood floors, SS appliances, 24/7 security. Available parking underground at an additional fee. We love that post office, bank, library, cafe, bus stop, the Landmark Theater is around us. It is Downtown, and we see all kinds of people. They are all doing their own thing, just go about your business and you will be fine. Lots of people either work around here and here in this building. Plenty of great restaurants, things to see and places to visit. We love it here.

Gorgeous property! Conor was so helpful and knowledgeable! An old bank turned into a modern…read moreapartment community in the heart of downtown. The event space is amazing. The apartments are stunning...views, Wow!

The building is BEAUTIFUL. The interiors are modern, beautifully designed, and always kept…read moreimpeccable (and it smells great. There are not many residential spaces that allow dog friendly accommodation and we were happy that the building allows dogs but is also located next to a park where we can enjoy our evenings with the puppy. Repairs/requests have ALWAYS been addressed promptly - most within 24 hours of my e-mail. I've never experienced that level of quality service, anywhere. We love the size of our apartment especially the kitchen. The gym is well equipped and the residents can enjoy the common room on the fourth floor. We are happy that we get to entertain our guests on the 4th floor lounge / game room , and my favorite the rooftop terrace that includes two barbecue grills. The management is always organizing social events so we get to meet our neighbors and enjoy the surroundings. I highly recommend IRON PIER Apartments if anyone is looking to have a downtown experience in Syracuse.

If you want your mail and packages stolen with no assistance, sign a lease here. They have cameras…read morebut wont check. Their staff are like ghosts. Good luck.

My niece recently moved in for med school. The building itself is fairly secure. Outsiders can't…read moreaccess the elevators without a key card. The apartments are spacious with good sized kitchen spaces. They also have furnished apartments for the med school students. My niece's apartment came with a dining table, couch, TV, beds, desks, etc. The only reason I'm giving it a 4 is for the price, they could have a doorman in the lobby to help manage the packages, and guests. Also, there's limited parking. A second parking lot is down the street past the highway.

In response to the first review. It's called Geneva Tower because it's housing for Upstate Medical…read moreUniversity students. The medical school started in the 1870s as Geneva Medical College. The photo in your post is NOT Geneva Tower. The building was formerly low-income apartments and was never an office building. The medical school bought it and turned it into student housing.

The creek walk is nice because there is a lot of trees along the walk which allows shade. The walk…read morealso has different elements that you can enjoy such as the water the runs in different spots along the walk. I have enjoyed reading the history facts and all of the nature information that is posted along the trail. It's nice because some days you can walk by and find a concert, or a band playing live music or you can see someone paddling along Onondaga lake in a paddle boat.

I have been a resident at Creekwalk Commons for about 5 months now and I am extremely happy with…read moreit! I am a recent college grad currently in grad school at LeMoyne College and I share a 2 bedroom suite with 2 other roommates. To split this apartment 3 ways is honestly the best deal around for all the amenities Creekwalk has to offer! I love that it is furnished because I didn't have any bedroom furniture after graduating college. I also really love the fact that everything is included! Although the garage is not affiliated with Creekwalk I was really set on living somewhere that had access to a closed garage because of the horrible Syracuse winters. It is conveniently connected to the building by an overpass. The open floor plans and large windows are very attractive as well as the up to date kitchen appliances. I also really like that there is a trash room on every floor so I don't have to go out to a dumpster. The gym is a nice amenity. Creekwalk is in such a convenient location, right off 690 and just about a block away from Armory Square...It's great to be able to walk to the bars and restaurants! The only complaint I have about the building is that with the high ceilings there isn't much of a sound barrier between apartments. I'm not sure if I just have noisy neighbors but I unfortunately often can hear their music and sometimes their TV.... Otherwise the building is perfect for a busy grad student or young professional! The building manager Brad is super easy to work with and really wants to help you out in anyway he can. Overall I am very pleased with my experience here and will be resigning my lease for another 12 months!

No one ever picks u the phone during work hours ?!?!…read more Booked 5 appointments for a call back and never received 1 call ?!?! Since Syracuse bought the Marshall - 505 is overbooked and they gave us a lease and took it back ?!?! And they charge $1200 and upward for this type of service

Horrible place. Way too expensive and not looked after properly. My floor always smells like…read moregarbage and I've had to call maintenance a lot to fix how cheaply the rooms were made. The bus is nice but only goes to Newhouse and Falk every half hour. Regret living here.

I've been here for about 7 months and I really enjoy it here. The price to rent is reasonable with…read moreutilities included. My 1BR/1BA apartment is newly renovated. I have wall to wall hw flooring, new appliances, new kitchen and bathroom cabinets, and toilet. It's very spacious as well. I have a plenty of closet space and I my desk and living fits comfortably in my apartment as well. I don't feel crammed as oppose to other apartments. It's a quiet atmosphere as well. They are very pet friendly which I really appreciate since I have a dog. Darn near the ENTIRE staff is very friendly and always willing to help. I had an emergency and I needed someone to watch my dog and Steph, Lisa, Debbie and Crystal all took turns watching him! Out of all my years of renting, I've never had an apartment staff be so willing to assist. That speaks volumes to their dedication to their tenants. They also have security on site in from evening to sun up on the weekdays and 24hrs on the weekends. Ms. April and crew are awesome. There's a gym and laundry facility on site as well. It's close proximity to the SU campus. In fact we see the carrier dome from our window. It's just a short walk to nearby eateries and entertainment. It's a 5 minute or less drive to Armory Square. Overall, I really enjoy this place and I recommend potential renters to check it out. The little things add up and it's been a good experience for me living here so far!

NO HOT WATER FOR 1 MONTH AND COUNTING. DO NOT RENT HERE. Management is not compensating for cost…read moreand is no longer providing options to shower in vacant apartments. No notifications or emails or anything to let us know they are still trying to fix it or not. They had signs out but have removed all of them. It looks like they have just let us live here with no hot water indefinitely since I have no reason to believe otherwise given that they have not updated us on any attempts for repair anymore. They removed the signs ironically right before the big wave of apartment viewings started for the next school year. Trying to hide their problems. Do not rent here.

Great prop mgmt company. They manage 6 of my rentals. Very thorough and diligent. They treat your…read moreproperty like they own it!

From the owner: University Housing, Commercial Property, Apartments, and Single Family Homes…read more 24 / 7 Maintenance Hot Line.