Not a tenant, so this review's not for the apartment. However, I've attended several events on the…read morerooftop, and as an event space it's a big win! Beautiful views, especially at sunset. Big and easy to spread out, yet there are benches that make it easy to sit and mingle. There's a grill so tenants can enjoy cooking and gathering there too. Security seems pretty tight and the tenants always seem pretty pleasant in passing so from the outside it seems like it might be a nice place to live. Definitely not a bad place to visit, especially since there are so few rooftop spaces in Syracuse. If you ever get the opportunity to catch a rooftop yoga class here, DO IT.

I'm in my third year living here and I love everything about it. The staff is friendly and…read moreattentive. The apartments are spacious with high end finishes and quality appliances (high ceilings, polished cement floors, granite counter tops, stainless steel etc). Building amenities include an incredible ROOFTOP with grills and seating, common area with full kitchen, INDOOR PARKING, a more than sufficient gym, bicycle storage, and a game a room with ping pong darts etc. The tenants in the building are all polite and welcoming. .......... If you're looking for an apartment in downtown Syracuse, and there is an available apartment at Merchants, I highly recommend you take it!

Great apartment building in downtown Syracuse. Relocated from the Upper East Side in Manhattan and…read morefound this beautiful loft style apartment. Modern appliances, very nice layout and finish. I would highly recommend living in this building. No maintenance issues. Parking (garage) available in the building.

We got the news that we would be relocating to Syracuse, NY. I looked and searched for a place to…read morelive that would take my two small dogs. After a long search, I found Emily's C. review here on Yelp and got very interested. I wanted to live where she lived. Emails and phone calls, scanning and faxing all done online. April and Steve, from administrative staff were very helpful. Chip and maintenance staff are wonderful as Emily stated. Our apartment is gorgeous, marble, granite, brazilian hardwood floors, SS appliances, 24/7 security. Available parking underground at an additional fee. We love that post office, bank, library, cafe, bus stop, the Landmark Theater is around us. It is Downtown, and we see all kinds of people. They are all doing their own thing, just go about your business and you will be fine. Lots of people either work around here and here in this building. Plenty of great restaurants, things to see and places to visit. We love it here.

Gorgeous property! Conor was so helpful and knowledgeable! An old bank turned into a modern…read moreapartment community in the heart of downtown. The event space is amazing. The apartments are stunning...views, Wow!

If you want your mail and packages stolen with no assistance, sign a lease here. They have cameras…read morebut wont check. Their staff are like ghosts. Good luck.

The building is BEAUTIFUL. The interiors are modern, beautifully designed, and always kept…read moreimpeccable (and it smells great. There are not many residential spaces that allow dog friendly accommodation and we were happy that the building allows dogs but is also located next to a park where we can enjoy our evenings with the puppy. Repairs/requests have ALWAYS been addressed promptly - most within 24 hours of my e-mail. I've never experienced that level of quality service, anywhere. We love the size of our apartment especially the kitchen. The gym is well equipped and the residents can enjoy the common room on the fourth floor. We are happy that we get to entertain our guests on the 4th floor lounge / game room , and my favorite the rooftop terrace that includes two barbecue grills. The management is always organizing social events so we get to meet our neighbors and enjoy the surroundings. I highly recommend IRON PIER Apartments if anyone is looking to have a downtown experience in Syracuse.

My niece recently moved in for med school. The building itself is fairly secure. Outsiders can't…read moreaccess the elevators without a key card. The apartments are spacious with good sized kitchen spaces. They also have furnished apartments for the med school students. My niece's apartment came with a dining table, couch, TV, beds, desks, etc. The only reason I'm giving it a 4 is for the price, they could have a doorman in the lobby to help manage the packages, and guests. Also, there's limited parking. A second parking lot is down the street past the highway.

In response to the first review. It's called Geneva Tower because it's housing for Upstate Medical…read moreUniversity students. The medical school started in the 1870s as Geneva Medical College. The photo in your post is NOT Geneva Tower. The building was formerly low-income apartments and was never an office building. The medical school bought it and turned it into student housing.

No one ever picks u the phone during work hours ?!?!…read more Booked 5 appointments for a call back and never received 1 call ?!?! Since Syracuse bought the Marshall - 505 is overbooked and they gave us a lease and took it back ?!?! And they charge $1200 and upward for this type of service

Horrible place. Way too expensive and not looked after properly. My floor always smells like…read moregarbage and I've had to call maintenance a lot to fix how cheaply the rooms were made. The bus is nice but only goes to Newhouse and Falk every half hour. Regret living here.

I've been here for about 7 months and I really enjoy it here. The price to rent is reasonable with…read moreutilities included. My 1BR/1BA apartment is newly renovated. I have wall to wall hw flooring, new appliances, new kitchen and bathroom cabinets, and toilet. It's very spacious as well. I have a plenty of closet space and I my desk and living fits comfortably in my apartment as well. I don't feel crammed as oppose to other apartments. It's a quiet atmosphere as well. They are very pet friendly which I really appreciate since I have a dog. Darn near the ENTIRE staff is very friendly and always willing to help. I had an emergency and I needed someone to watch my dog and Steph, Lisa, Debbie and Crystal all took turns watching him! Out of all my years of renting, I've never had an apartment staff be so willing to assist. That speaks volumes to their dedication to their tenants. They also have security on site in from evening to sun up on the weekdays and 24hrs on the weekends. Ms. April and crew are awesome. There's a gym and laundry facility on site as well. It's close proximity to the SU campus. In fact we see the carrier dome from our window. It's just a short walk to nearby eateries and entertainment. It's a 5 minute or less drive to Armory Square. Overall, I really enjoy this place and I recommend potential renters to check it out. The little things add up and it's been a good experience for me living here so far!

NO HOT WATER FOR 1 MONTH AND COUNTING. DO NOT RENT HERE. Management is not compensating for cost…read moreand is no longer providing options to shower in vacant apartments. No notifications or emails or anything to let us know they are still trying to fix it or not. They had signs out but have removed all of them. It looks like they have just let us live here with no hot water indefinitely since I have no reason to believe otherwise given that they have not updated us on any attempts for repair anymore. They removed the signs ironically right before the big wave of apartment viewings started for the next school year. Trying to hide their problems. Do not rent here.

Great prop mgmt company. They manage 6 of my rentals. Very thorough and diligent. They treat your…read moreproperty like they own it!

From the owner: University Housing, Commercial Property, Apartments, and Single Family Homes…read more 24 / 7 Maintenance Hot Line.

If I could give ZERO stars I would. My boyfriend and I inquired about an apartment, we were told…read morethe price and that our credit need to be good. No 3x income requirement, our current jobs is okay and more. Once we apply we need 3x monthly rent, our current jobs wasn't enough because we were only there a few months, then we have to find a job in the city near this place, and more. I felt like we were given the run around we had met all requirements prior to signing a application but yet was given more obstacles. Honestly felt like the manager just didn't want us to live there.

This apartment is a 60s-style apartment in the historic Hawley-Green district (known to be…read moreLGBT-friendly). It's a great option if you want to live close enough to downtown without paying the high prices of a downtown spot. Mention my name if you decide on getting an apartment here! The staff may have discounts for you! Don't look over this place! This place is a 15minute walk to downtown and Clinton Square. It is very peaceful and close to downtown. Across the street is a Korean restaurant. A 1-bedroom (non-updated) is $930 a month. This is a great deal because the space is huge! A one bedroom here is almost 1,000 square feet and there is a ton of closet space (one hallway closet, one entrance closet, one walk-in closet in the bedroom and a non-walk-in closet in the bedroom AKA his/hers). The living room is huge and the master bedroom is more than enough space for a king sized bed with a couch. What you won't find out about this place online is that this place has amazing views of the city! If you face south, you will see views of the sunset and the Dome/city. If you face north, you'll see views of the sunrise and the lake. The higher the floor, the more amazing the views become. At night, you can see the city sparkle. On top of the great price, utilities are FREE. This includes cable TV, electricity (heat, AC), gas, and water. All the kitchens also have gas stoves. All the units have enclosed balconies (with some charming brick) that help keep the heat in but also make beautiful spots to lounge-in during the summer. One of the best parts about this place is that you can get guaranteed indoor heated garage parking. It's $55/car for self-park or a little more if you want valet-parking (where an attendant parks your car for you). This place has a lot of older folks so it's very peaceful. The walls are thick and made of steel so you do not hear your neighbors. Each floor has it's own laundry machine and floor tenants are assigned 3-hour slots twice a week (you get to pick which slot you want) so no one can hog the machine during your time. If you don't want to do that, there is also a laundry room in the basement open 24-7 for anyone. There is also a free gym downstairs, a hair salon (appointments only) and an Italian restaurant attached to the downstairs lobby area of this place. There is a 24/7 doorman and staff. Your packages are safe here when delivered and guests need to be seen by the doorman before they are allowed to enter the building (they give you a call and confirm if you want them let in). It makes it feel super safe. This place is quirky because each unit looks a little different. You can get carpet or parque wood flooring depending on your liking. Some units are updated (and will cost more) and have a different layout. Staff here are super friendly. They even have a grocery delivery bus that comes twice a week that takes you to the grocery store. They even have a car-washing service in the heated garage. The heated garage is attached to the basement so you never have to bare the harsh winter to go in and out of your unit and carry-in groceries. They even have roller grocery carts you can borrow to bring stuff from your car to your unit. Each floor also has a recycling room and trash chute so you don't have to go far to throw away trash. They also allow cats/dogs (additional fee). Each floor also has a mail chute so you can send envelops/mail without having to go downstairs to the mailbox. Repairmen are also super friendly and prompt about fixing things. The kitchen has a cool pegboard where you can hang stuff (Julia Child style!). They have a vending machine downstairs too so you can get midnight snacks/drinks. They also have a give-a-book-take-a-book shelf where people can peruse and take others' unwanted books.