Our college daughter lived here 2+ years, and it did nothing but worsen the entire time. She and…read moreher roommates were obviously too distracted trying to make it through college to deal with each problem, which is clearly what they're relying on to make money while keeping the bar so low. My only recommendation if you're shopping for a place to put your college student, if you think you're narrowed down to moving in here, you need to keep right on searching, because you will regret being baited in. Guaranteed. They are clearly only able to survive by virtue moving is too much trouble for college students and options seeming too low.
This place is really a glorified slumlord property. Like everything in the business world, it's always down to management, and this place SYSTEMATICALLY walls off tenants from a means to get problems dealt with. Whichever means you attempt to get a problem dealt with, email, phone, or literally in person in the office, you WILL be funneled into their "system" which is basically waiting weeks on end checking your email, while they run out the clock.
The actual living conditions are obnoxiously poorly managed. Depending on how soon trash day is, the halls will have stacks of trash waiting to be picked up, which is the sorriest excuse for a system. Regularly, the trash will be puddling and stinking and drawing flying insects which of course will migrate into the living units. They obviously don't regard this as a failure needing redone at all.
Basic repairs, addressing failing appliances, electrical problems (which some were straight-up fire hazards they were in NO hurry to confront), were each and every time a solid pain in the neck to deal with.
The reason I'm back to even leave this review is despite having moved out months ago (thank jeebuz), we're STILL disputing them trying to bleed more money out of us to replace a refrigerator that was working fine and other petty expenses. Clearly, trying to grab a bit more money as people head out the door is baked into the system here. And of course, NATURALLY, they don't practice/are unavailable for formal walk-throughs to prevent such tactics; they rely on hitting people long after they're back home states away and less capable to formally dispute them.
All I can recommend is finding whatever else accommodations you can possibly get, whatever you think is a worse option, trust me, it's not, take it. And for whatever reason you find yourself being corralled into moving in here, instruct your college child to gather evidence of everything, moving in and out, and DEMAND a walk-through to be scheduled. Maybe even invest in a civil attorney, in advance. You will regret it not preparing, because this is obviously how this place makes ends meet. It's not a bug. It's a feature.
I can't stress this enough. One college parent to another.