This place is the dive of the cigar lounge world. It has a lot of potential but it appears that management hasn't cared much in a long time. The employee we encountered was nice. Huge humidor, with 90% of the boxes empty. Most of the cigars actually in stock are unknown house sticks. The cigars are dry. Very dry. Straw hay kind of dry. It was so sad to see cigars in that condition. If you plan to smoke there, you have to purchase two cigars or a cigar and a drink. They only had water and coffee. ??? If you're going to make that a requirement, you should stock a bit of an array. The lounge chairs are all similar in status...old and run down. The TV was "locked" and the employee working said he could call the manager to get it unlocked...whatever that means. The cell service was abysmal (we were on AT&T) and while the employee started streaming music, it would play for a couple seconds and pause for even longer...leading me to believe there wasn't WiFi available. To be fair, we didn't ask. I'm sure at one point, this was a great place. It isn't anymore. I've been to many lounges and this was the most run down I've ever encountered. read more

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Negative 5 stars! Place is run down like an old Al Bundy's Chrysler. furniture looks like it was rescued from a landfill or stolen from the back alley. They have a bunch of non-label cigars that are very expensive and carry very limited known brands. Plus, whoever was attending wasn't much help. It looks like a bunch of regulars are the ones that keep the lights on, but place does have potential but don't see a bright future without a solid investment . If anybody knows any good IE cigar lounges east of the 215 please message me. read more

First visit yesterday. Place is pretty much a dump and located next door to a sex/porn store. Furniture was ratty and old. Cigar selection in humidor is sketchy at best - saw no 'big brand names' at all and at least half of their inventory appeared to be unlabeled sticks. Employee there was nice but pretty much useless. Then he told us membership is $40 per month - but you get one free cigar! Might as well simply avoid this place. AFTER READING OWNER'S REPLY: Ronald - thanks for the reply. This was my first visit to your place and I did not see any of the cigars you mentioned in the humidor - - perhaps I was just not looking in the right place. HOWEVER - - as far as my review being a 'hit piece' - - - WAKE UP!! I was simply expressing my personal opinion. After all - - that is allowed int he United States AND is one of the main purposes of YELP. I would be happy to entertain a conversation with you when you open you new location in Beaumont - as myself (and many of my friends) are regular cigar smokers living over here and now need to drive all the way to Agua Caliente's cigar bar. OK - AFTER READING OWNERS AMENDED COMMENT: Geez. I though that I actually opend the door to a potentially good conversation with my edited comments - - but your reply basically 'insulting' me for not being able to see anything you mentioned makes me not want to talk to you ever - - at all. Too bad for you. Me and my friends could have been a good boost to your business at the new location...and prommoted you in our community of over 5,000 residence - - but I have no time for rude people. read more

Nice simple down to earth people who enjoy a good smoke to relax on any day, Peaceful Environment, Sticks are not overly priced, Quality sticks for your Budget read more

The Refuge Cigar Lounge - Cigar - Cigar Bars Near Me - Redlands, California

Great place to getaway and just hang out with the fellas, watch a game, play chess or backgammon, pool & just relax. They also have some very cool events like a monthly steak, scotch & cigar social at a steakhouse close by. Beer & cigar pairing event at a local crafty brewery, & they periodically throw potlucks. read more

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Amazing setup, friendly staff very informative. Wide selection tvs all over the place to be enjoyable.

The Refuge Cigar Lounge,located in historical and scenic Redlands California,is a terrific place to pick up a great cigar,beverage and relax in a great cigar smoking environment.Prices are very reasonable and they have a great selection of fresh cigars and pipe tobacco. Very friendly environment with a snooker table available if you like! It was a great experience at The Refuge cigar Lounge! . . . #therefugecigarlounge #cigars #redlands Cigarlounges #californiadreamin #californiadreaming #upinsmoke #smokerings #relax #mensinterests read more

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Great cigar shop. Doesn't carry 2nd hand name brand garbage. Boutique cigars, great flavors that accommodate anyone's pallet, great informative service, and they also carry pipe tobacco and accessories. I don't agree with LH's review of it being a "s*** hole." I bet he even bought some cigars before leaving. I mean, who supports a " - hole" business if that were so? Lol Everyone is friendly at Refuge. Fun monthly cigar events at the Tartan and Our Brew too. Anyone who leaves a bad review either has other issues going on or is unfamiliar with the product. Quality greater than quantity. Also there is a really good bakery next door which is a bonus. Ron always has good smokes here, and knows a lot about the industry. read more

We decided to walk in and give this place one last chance. Still no customer service. A very lax attitude as the employee was visiting with the customers as if he was one. We tried asking some questions but again the employee was too busy in a conversation with one customer after another as if visiting with old friends. We did not feel welcomed. In fact we felt as tho we had walked into a good ol boys club where we were intruding and a nuisance. I would have liked to have had a good experience. Hoping this place would have turned around and ready to take the opportunity redeem themselves. Unfortunately that is not the case. So sad. This used to be a favorite stop for us. It's all so unfortunate. It's been a year and I thought it might be a good idea to see if anything had changed. It hasn't. It's so sad. The previous owner did such a beautiful job with the place. In my humble opinion it's going to hell in a handbasket. Again in my humble opinion the owner has no clue what he's doing. I tried asking an employee for some adviceBut they were too busy schmoozing with the good old boys club. It's not like we are dependent on them for good cigars. Just thought I would check the place out and see if it had changed for the better. Unfortunately not. read more

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The vibe is great. A huge selection of cigars. The people are super friendly. I wish my area had a spot like this. Definitely would pay these guys a visit when I'm in the area! Cheers! read more

The Refuge Cigar Lounge - Cigar Bars Near Me - Redlands, California

I love this place! The cigar selection is great, the people are awesome. The owner Ron regularly bbqs food for members. It's nice to be a member and kick it after work. Can't say enough good things really, iykyk. read more

Total rip off, bought 5 non labeled cigars for 44 bucks. Smoked 2 and threw 3 cigars in the trash. Any good reviews must be fake or from friends. The inventory is 90 percent on labeled cigars that are supposed to be "main label cigars" I believe they might be Dutch Masters. read more

I'm glad I found this place. I'm not a smoker, but wanted to try a cigar, the owner recommended the Davidoff Cigarillos. Excellent choice! read more

The Refuge Cigar Lounge - DAVIDOFF MINI CIGARILLOS - Cigar Bars Near Me - Redlands, California

My fiancé picked up some cigars from here as party gifts for the men that attended our baby shower. The men enjoyed the cigars, smooth taste and they smell good. read more

I can't say enough good things about this shop. The owners are always welcoming and make sure you are comfortable. They will make recommendations and even sit down with you and have a smoke. If your looking for a great atmosphere to smoke and enjoy yourself this place is for you. read more

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Great cigar oasis in the desert, plenty of seating, large humidor and even a pool table. 4 flat screen tv's and drinks available. Patrons are super friendly, respectful and welcoming even if you're not a local. The owner was very friendly, helpful and knowledgeable. Will definitely be returning when I'm in the area again read more

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Recently visited this little gem on a trip. When you walk in the atmosphere has a great calming effect with the dark woods, natural colors, and leather seating. There is also a pool table and several TVs with sports and/or movies. The place was very clean and no overwhelming smell of smoke like other lounges I have been in. The owner was very pleasant, asked about my taste in coffee/tea, etc., and provided several options of cigars in varying price points. Never any pressure to purchase a certain type or amount. It is also felt very female friendly and didn't have that "boys only" vibe a lot of lounges have. I would like to reply to another review: I really don't understand what Kimberly S. is referring to in her review. Maybe she was at the Adult Store next door and put their review on the wrong page? This lounge in no way has a "hipster" vibe, nor does it smell anything at all like "disinfected jiz" (but to be honest, I have no idea what that would even smell like, so...). And the way she describes the other patrons as "lazy masses" really floors me and is offensive. read more

Awesome spot! Kind of hidden, but a total gem. The employees are incredibly helpful, they have a ton to choose from, and they give 5% off to military and first responders. We will definitely be back! read more

My Favorite cigar lounge! Great selection of cigars and the owners are very knowledgeable. They have free wifi, leather seats, 4 flat screen tvs, & apool table. Membership includes a locker and a free cigar every month! The have soft drinks, water, and some chocolate for sale. Besides cigars, cigar accessories, they have pipe and pipe products as well. Great place to hang out. Ron and Joel do a great job running the place and have events! read more

The Refuge Cigar Lounge - Cigar Bars Near Me - Redlands, California

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My friends and I were in town for a conference and de decided to come here for a cigar. We wanted to smoke them there so we needed to buy a cigar or pay a $10 cutting fee. No problem, we are use to buying a cigar if we are going to smoke in a lounge. Then they guy tells us if we want to bring in our own beer because they don't have a liquor license we had to buy two cigars each! That's ridiculous! I was already going to buy an $18.00 cigar. I'm not going to spend $36.00 so I can have a beer with my cigar. All 4 of us just left. What a waste of time! read more

The customer service and wide variety of cigars are great! The Owner, Ron, is just a delight to hand out with. If you are looking for a chill place to just smoke and hang out, don't miss this hidden gem. read more

Very cool atmosphere. Got to chat with the owner; very nice man, easy going. I will be visiting again.

Came to the Refuge with my boyfriend and honestly didn't expect to have as good of a time as I did! The owner knows his stuff and is SO friendly and helpful. There's a pool table too and drinks so if cigar's aren't your thing you don't have to opt out in coming! 5/5 definitely going to make the trip out again! read more

The Refuge Cigar Lounge - Cigar Bars Near Me - Redlands, California

A nice Inviting place that has a knowledgeable staff! This place has 4 big screen TV's and a pool table. A perfect place to hangout and chill. They have a nice custom walk-in humidor with lots of great cigar Brands. Overall, this place is clean and comfortable. It's not your typical "boy's club" type of setting, so I would totally bring my girl here to hangout! read more

Little or no cigars in stock. Been there several times. Boxes empty and limited selection. Bought some cigars they recommended and they were lousy to smoke. Buy mostly on line. DON'T GO THERE. read more

I would like to shout out to Ron and his crew!!! Everyone is always nice and welcoming anytime I stop by. They have excellent selections there to choose from. I love the smell of the cigars before being smoked by someone. I love going into the shop and smelling the sweet amora of the different cigars that Ron and his crew smoke and sell in the shop! read more

Worth the drive. Took me about an hour in traffic but so what. This place delivers when it comes to great service and selection. I'm your typical bargain hunter, phone calls all over before I make any purchases. Called a place in La only to be disappointed in their selections and prices. Talked to Ron at The Refuge, and of course they had what I was looking for at a great price. You can't beat their customer service. Joel was super welcoming at friendly even though I didn't have time to stick around. He showed me the Pipes I was eyeballing on their Instagram and some hard to find pipe tobacco that everyone else wants an arm and a leg for. I'm glad that they have kept a great lounge alive in the inland empire. I will be back again soon to probably buy too much, but how can you go wrong with such amazing choices. I dislike the parking, but that's a given almost everywhere nowadays. That's probably the only downside. read more

The Refuge Cigar Lounge - Peterson Dracula Pipe and Cornell and Diehl Carolina red flake!!! - Cigar Bars Near Me - Redlands, California

My favorite cigar lounge in the Inland Empire. Joel has a vast knowledge of cigars. Always good conversation. He makes you feel comfortable, just like being home. Great selection of cigars read more

I had went to pick up some cigars for my friends baby shower and the staff were really helpful and knowledgeable. I do feel like they were trying to sell me on the most expensive cigars first prior to showing me a variety of cigars. Overall great experience and I would shop there again. read more

Very friendly staff and regular customers! Cozy lounge and everyone is welcome. Amazing selection of cigars and soon to have an amazing selection of pipes and pipe tobacco. Easy access from I-10, I-215 and I-210, in Redlands, CA. read more

I do online business with this cigar shop and I can tell you first hand they are amazing the owner is extremely knowledgeable about what he sells, I buy my cigars from him and have yet to get a bad stick!! If I'm ever out his way I will be stopping by for sure!! Refuge thank you for all you have done you are my one stop shop for cigars and pipe tobacco!!!! read more

Great hideaway with friendly staff and an excellent, budget-friendly selection of cigars. Spent a fun afternoon here and will definitely be back next time I am in the area. read more

The Refuge has the most educated, experienced and passionate staff around. The vibe inside is chill and relaxing, like a cigar lounge should be. If you are looking for a unique selection of cigars, the Refuge is the place! read more

Popped in the shop, and like others, knew the prior owner and about the sell of the shop. I still came in out of respect for that owner and respect to the new crew. First, shout out to Mark (Marc) who greeted me and let me rome around the humidor, before coming in. I wish some shops did that instead of rushing you as soon as you walk in. Secondly, Mark knew his "shh" and his recommendations were spot on. Since I was in town for the weekend and my room was nearly across the street from the shop, I came in on back to back days, the second day, I spent a little bit of time and just chilled. The shop is great place to chill and still cozy. I will be back, no...I will make it a point to return to this shop, whenever, I'm back in Cali and if you like a good smoke, like to chill and enjoy your stick..Then your backside betta be at the Refuge Cigar Lounge. read more

I went in with some slight apprehensions. But the establishment made me feel right at home. The owner asked me a few questions about my taste in cigars and then led me to a perfect choice. The name of the Lounge says it all "A Refuge". I hope to stop in soon. Keep up the Great work... read more

This place truly is a Refuge to get away from the day to day grind! I stop by regularly my way home to sit out some traffic. The Owners are very knowledgeable, helpful and fun to chat with! They make it very welcoming to lady smokers as well. I recommend this place for any couples, ladies, or people that want to unwind. read more

Having a nice cigar and coffee. Just came into town from Livermore. Nice place new ownership but still a good selection of cigars

Best lounge in the Inland Empire. Comfortable environment with knowledgeable and great service. Flat screens, music, pool table, a large assorted humidor. read more

Driving down the 10 and I Yelped for a cigar store nearby and found The Refuge Cigar Lounge. To my surprise this lounge is right off the freeway. A perfect way to escape the traffic and enjoy a nice cigar. Upon entrance the lounge has a vintage vibe to it with a spacious lounge to kick back and partake in your smoking experience. The staff is very friendly and knowledgeable. Everyone at the lounge was hanging out with various sections to have a conversation. Flanked by TVs all around and a pool table this is a laid back environment. They recently went through an ownership change and have made changes to their selection of cigars (house blends are amazing). I've visited different lounges and this has a "Cheers" atmosphere. The seats are oversized and worn in to allow you to sink into your chair. The ventilation is good too... I hate smokey lounges. They have a good assortment of cigars and pipes. Sometimes you find clicky customers who are regulars, but I felt welcomed during my stay. If you're looking for a lounge in Redlands with easy access off the freeway... Look no further. Prices are reasonable and they have great deals on their house blends which I actually liked better than the normal cigars that I smoke. If you're rolling thru the area or if you live nearby... Definitely pass by the Refuge Lounge. The name says it all. Shout out to Ron and his staff and the tall brotha who looks like the Filipino Mr. T. read more

Miss coming in here since I have moved but like to stop in whenever I'm in the neighborhood. Huge selection, great prices, and very relaxing atmosphere. Highly recommended read more