Mariana was amazing! Did the Brazilian sugar & it was as painless as can be would definitely come…read moreagain!

This was my first time trying sugaring with Mariana, and I'm all for it! Definitely better than…read morewaxing! She was super accommodating and talked me through the entire process, which made me feel at ease. You can tell she really cares about her clients and takes pride in her work. The studio was very clean, and the music was a nice distraction during the service. I'll definitely be coming back!

OMG! I love Beata! She is definitely the BEST! I am picky when it comes to getting any type of…read moreservice done and like to do my research and was surprised that all her reviews were 5 stars. I knew I had to check this place out. I reached out to her through Yelp and was not expecting her to reply because it was really late, past 12 am. I asked if she had a late appointment available for that day. Super LAST MINUTE appointment and she responded right away. She said she would get back to me in the morning because she had to check. Of course, it's okay! It was so late, I really didn't think I would hear from her until later. When I woke up I had a message from her already with the times she had available. I booked it!! I got there and you have to wait in your car so you text her once you're in the parking. She replied saying I could come in and omg....her place is so nice, cute and classy. She was very welcoming and sweet. I felt comfortable and had a good conversation with her. She offered me a Perrier and also handed me stress balls. I asked if I needed to get my legs and arms done and said I didn't need to yet. The previous person I would go to would always say yes, but Beata didn't try to upsell or make me get extra services I did not need to. Thank you for being honest! Once she was done she handed me an exfoliation glove and also texted me which product to buy. I asked about my next appointment and she said I could just text her and we could book it. I will be going back because customer service is very important to me. She definitely makes you feel welcome and treats you as if she were your friend. Thank you, Beata! You truly are the best, I'm so glad I found you.

Friendly but at the same time very professional. The space is very clean and gives off a vibe that…read moreputs one at ease

Tried this location because it is extremely close to my job location. First time I went there. It…read morewas OK. I felt a little uncomfortable because all the staff was taking a break in the front where the guest wait to be seen and I was sitting amongst them talking like as if it was their break room, but I still went ahead and purchased multiple wax for future appointments due to it being so close and convenient today was my second experience at that location and absolutely different experience. The girl in the front was very kind and Minnie was a absolutely great waxer. I will be coming back again and she will be my go to girl from now on she left me feeling clean, smooth and exactly what I wanted. I got thank you.

I came and got an eyebrow wax today. I will start by saying that the waxed was great, sweet lady…read more My issue is with the front desk workers (Haley) and their incompetence. There is a sign on display right in front of the register that says if you sign up to subscribe for texts/emails, you get $5 off at checkout. I signed up, got the alert that i was subscribed. I showed this to Haley upon checkout. She said since there was no code, she wouldn't honor it and she couldn't give me the discount. I have included pics of both my confirmation and the sign. The sign doesn't say anything about a code, just to show confirmation. I asked for the managers number, which she refused to give me. She said she would take my name and have Daisy give me a call back. Crappy way to run a business. Don't make people sign up for stuff if you aren't going to honor the promised discount.

Consistently good quality services and the energy is always a vibe. Love getting my Brows done…read moreeach month. Ash always gets me. Trust

Ashley is the best waxer ever! She is very patient and well informed. I was feeling a bit nervous…read moresince it was my first time however she explained everything very detailed and made me feel very comfortable in her space. Her studio is very welcoming as it is clean, cozy, and smells amazing. I definitely recommend her for any type of waxing. I booked a Brazilian and was obviously nervous for the pain part however she has her own technique which makes the whole process comfortable and smooth, perfect for a first timer!

Been going to Juliana for YEARS and I can't imagine going to anyone else for my eyebrows, Brazilian…read moreand facials. I am more regular at getting waxed than facials, but regardless her work is AMAZING! Juliana gets to know her clients and treats you more like a friend than a client. She gets to know you! Her work is amazing. She is professional. Her studio is immaculate yet so welcoming. Her pricing is so reasonable. Your first visit will not be your last visit, I promise!

I got a Brazilian wax and it hurt so much less bad than it usually does other places, and I didn't…read morehave issues after like I have at other places! She was also super sweet and fun, will definitely come back!

I hadn't gotten waxed in almost 15 years, so I was really nervous about doing it after so long. I…read morewas put at ease right away and the appointment went by so quickly. I barely felt anything at all! It's a very cute location, clean, and customer service is fantastic

It took me almost two weeks to finally sit down and write this but I had to, because wow... Wax…read moreGoddess is truly amazing! From the moment I found her online, I was already impressed by the incredible reviews and now I completely understand why. The space itself feels like a true goddess haven soo beautiful, calming, and so thoughtfully set up. The experience? Even better. The moment I walked in, she made me feel completely at ease. Her energy is warm, welcoming, and genuinely comforting you can tell she loves what she does I was laughing throughout my waxing session.. She is incredibly skilled ,quick, professional, and so gentle that I never once felt uncomfortable. And the results? Flawless. It's been two weeks now, and I haven't had a single ingrown hair! Plus, I got to try her scrub (yes, I'm obsessed ), and it just elevated the whole experience. I'm already counting down to my next appointment very highly, highly recommend!

I had my first facial today and it was a great experience! I felt safe, welcomed, and included from…read morethe moment I walked in! The atmosphere was really calming, and everything was explained thoroughly. Nubia gave super helpful acne tips that I'm excited to try. She also had great and affordable recommendations for products to take home and try! It was a positive first experience and I'm looking forward to my next appt! :)

Nubia is highly experienced and will make you feel extremely comfortable during the whole waxing…read moreprocess. She is really welcoming and her vibe is just so genuine. Her facials are also magical!!! Literally my face feels amazing immediately after and glows for days!!!

Great experience here. The place is clean and relaxing. Lucy did a really good job -- very…read moreprofessional and made sure everything felt right. I left feeling much better. Definitely recommend and I'll be back ag

I debated writing this review for a long time. This happened a few years ago when the business was…read morenew, and I originally didn't want to hurt a small business, but the experience has stuck with me. During my first visit (around the COVID period), I was given a promotional card for a large discount if I came back soon. It honestly seemed too good to be true, but I returned a few days later to use it. When I got there, they suddenly said the promotion didn't apply and that I had to pay full price. It was the same employee who gave me the card, and he even called his boss, but the explanation kept changing. In the end, they refused to honor the promotion they gave me. I still went through with the appointment because I already felt awkward leaving. After multiple add-ons and charges, the total came out to over $400 for the facial and services. The services themselves were average at best, and they were extremely pushy about a large tip afterward. The whole experience felt like shady business practices, misleading promotions, pressure to spend more, and pressure to tip big. The spa environment itself was also pretty unappealing and felt more like a warehouse than a relaxing spa. Overall, it left a very bad impression. I'll never return.

Inquired about a service and received a quick response from Wendy. Was able to get an appointment…read morewith the same week. Pleasantly surprised by the environment Wendy has in her space. Felt clean and very welcoming. We came for a teen facial, Wendy put my daughter right at ease. She also answered any questions we both had and offered recommendations on skin care as well as provided samples. We will definitely be making this part of our routine!

Extremely disappointing experience…read more I had a great first experience, which is why I trusted booking again for my son's teen facial. I made a real effort to be there: took time off work, picked him up early from school, and drove from Arcadia to make the appointment. When we arrived, I was told the appointment hadn't even been written down. While I did receive an apology over text, the communication felt very casual given the situation. I was told she forgot to write it in her book and simply asked if I wanted to reschedule, I told her it was my son's birthday, I told her the journey that it took to get us there, without any real attempt to accommodate us that day after we had already made the trip. There was no service recovery offered, which was especially disappointing given the inconvenience. Out of respect, I showed up as scheduled, even though my day was hectic and I had considered canceling, because I didn't want to waste her time. Unfortunately, that same consideration wasn't returned. Mistakes happen, but the lack of accountability and effort to make it right is what stood out most. Great first (and only) facial from her but I would advise to confirm multiple times that your appointment is actually secured.

I highly recommend Mila! She is so knowledgeable, gentle, and my skin looks amazing after my…read moreappointment. I left feeling refreshed and glowing. Thank you!

She fostered belonging first with great communication regarding my appointment then creates a space…read morefor you to relax and start healing the body (I tinker with my body a lot so I need communication to feel comfortable with what I want to accomplish - goes both ways).