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    The Puppy Store

    1.8 (12 reviews)
    Closed 12:00 pm - 7:00 PM
    Updated 2 months ago

    The Puppy Store Photos

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    1 year ago

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    9 months ago

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    1 year ago

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    2 years ago

    Not local..plus no one answers phone..goes to voicemail.. therefore, it's MY opinion from past experience, prices would be high

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    puppies seemed sick, frail, and HUNGRY. absolutely disgusting. terrible customer service. i can't understand why this place is still open.

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    Pet Supermarket

    Pet Supermarket

    (14 reviews)

    First time I have been to a self dog wash in Knoxville. The store was clean and the staff was nice…read more But comparing to other dog washes that I have been to in the past, this was a little disheartening. Walking in, the staff did inform me that there were no towels available, as their machine was broke but they had dryers that were available. They don't offer any brushes or scrub brushes to clean your dog with. Their take? "Well if a dog comes in with parvo, we don't want other dogs to get sick." Which I get that, but if a dog does come in with parvo, in the dog washes, it is highly contagious and the dogs coming in could still get it. Parvo is killed with bleach or another strong industrial cleaner and the staff didn't use bleach/strong cleaner (from what we could see) after we were done with the dog wash. Also, other dog washes have stiff rubber dog cleaning tools and steel brushes that are extremely simple to clean. The shampoo & conditioner probiotic is mixed together and extremely watered down. But the smell was decent and the additional spray cologne post wash was nice. For $17...I guess it wasn't too horrible. And the dryers worked fairly well. So, while this place is not my favorite place, in a pinch, it could still work, as long as I remember to bring everything necessary.

    MK was so helpful when I visited in-store! They answered every question I had about fish and is…read morevery knowledgeable and kind. I had a sick betta fish and they helped me give him a new life! I couldn't have done it without their help. The store also has a great selection for more exotic pets. Love it here!

    The Puppy Store - petstore - Updated May 2026

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