The staff is very friendly and the service is great. The shoes are very good and comfortable.read more

These guys are great. Sam and the boys are the best at fitting boots and making any adjustments you…read moremay need. Highly recommend. Kevin

Either in Main Village or Blackcomb, I've made it a habit to stop in evo for my gear…read morequestions/needs, and I always leave more informed and prepared for my mountain adventures. Great service and great mountain knowledge!

I like this store a lot. It's a good place to go to just look around right before I spend a half…read morean hour trying to get a drink at Merlin's. I think the staff is friendly and helpful. Over the time I have been coming to Whistler I have bought several things here, both casual (a t-shirt, a dress) and technical (a couple wool mid layers). They also sell skis and ski/board related luggage and shoes. Most of the stock is discounted, but not all of it. Right now they have shorts by Billabong that seem to be regular price or close too it. They seem to have more casual clothes in summer than in winter. It's definitely worth a look if you are near the Blackcomb base.

I've been shopping at Lululemon for years--basically since they first began opening retail…read morestores--and I have to say, the Whistler Village location consistently delivers the best service. The team here really sets the gold standard and should train the Lululemon stores in the United States! Every employee strikes the perfect balance between being friendly, helpful, and professional without ever crossing into being pushy or overbearing. While most Lululemon locations have friendly staff, sometimes it can feel overwhelming to be constantly approached while shopping. At this store, the employees do a fantastic job of explaining products, highlighting features, and checking in periodically, all while giving you the perfect amount of space to browse on your own. Shopping here is always a wonderful experience, and I can't recommend this location enough!

Lululemon athletica is located in whistler village right outside of the Hilton hotel. Their store…read morefront is very large and has two entrances. They have a large men's and women's section (half and half) with the cashier in the middle of the store. I came here on Boxing Day. They had racks and racks of men's and women's clothing. They even had some accessory items on sale as well. For women they had lots of leggings, a couple skirts and shorts, tank top shirts, and jackets. It was a combination of items, but I ended up getting mostly leggings. The prices ranged from $35 and up. The leggings were around $65 each. Pretty much around 50% off or so for most items. I also got a gym bag that was super cute and a jacket. I really liked that they had whistler apparel and hats. The prices were rather high. $58 for women's shirts and $84 for men's shirts with the whistler design. Wish that the price was cheaper because I would've loved to have purchased that since it is great quality. The staff were very nice even though the store was pretty crazy and the line to pay went by quickly.

Went on vacation to visit British Columbia. On September 1st, 2025. I went up to Whistler for a day…read moretrip, and stopped by the North Face store to pick up a new hoodie. Ended up getting two because of Liam. He was super cool, and made sure I found what I needed.

I love The North Face products. I own a sleeping bag made by them…read more I was looking for muscle shirts and t-shirts in XXL - and to continue the trend - The North Face carries absolutely none of their t-shirts and muscle shirts in size XXL. I asked if it was illegal to carry XXL muscle and t-shirts in size XXL in Whistler (as almost every shop I went into had none). They shrugged and said they did not know why. I asked them to pass on to management that they need to carry XXL sizes. Who knows if they actually will. I did find one North Face polo in a XXL in blue - which I bought. That saved them from a 2 star rating!

Worst Experience Ever I purchased a $1,300 jacket for my son…read moreon January 2, 2026. Within just a couple of days, the zipper began jamming intermittently, and on Jan 7, 2026 when I brought it into the store, it jammed several times while I was there, clearly demonstrating that the issue was real and ongoing. Given the price and the fact that the jacket was obviously defective, I expected a straightforward exchange. Instead, I was told that under no circumstances would the store exchange the jacket for the same model. The only solution offered was to ship it to the manufacturer for repair and return it in approximately three weeks. This is completely unacceptable, especially since we are currently in the middle of a ski trip and the jacket was purchased specifically for this purpose. The associates assisting me were Chi Yiu and Jenn. When I asked to speak with a manager, I was told none was available. I then requested the manager's contact information, which they refused to provide. The company advertises a lifetime warranty, yet when a $1,300 jacket turns out to be defective almost immediately, they refuse to do the right thing and replace it. Instead, they attempted to blame the issue on how the zipper was being handled, suggesting it needs to be treated "in a specific, gentle way" to avoid jamming. This explanation is unreasonable. I own jackets that cost a fraction of this price and have never experienced zipper issues. This company, this specific store, and their products are grossly overpriced for the poor quality they provide and fail to stand behind their products. Selling a defective item at this price point and refusing a simple exchange is unacceptable.

I've bought many things a this store. Excellent quality items…read more I find the staff and owner are consistently professional but snotty, not warm or welcoming. I've had small issues with items and they will not assist with warranty. Even with a Life time warranty on a $500 jacket two years later she said, well you've worn it a lot.... And handed me a brochure and recommended that I look for a seamstress. Same story today with the sales lady cutting me off, not listening, and telling me to go home and check the website about a product. I'd not go back, but I love the product line. It's smart and wears well and is high performance. Don't expect discounts.

Phenomenal and supportive staff. I was looking around and staff made a recommendation on some…read moreintimate wear. Best clothing purchase I've ever made. I appreciated how approachable and understanding the staff were. They have a large selection with value for your money.

Stopped in here to buy a swimsuit to use at the hotel swimming pool…read more I needed on in XXL - they had only one in the entire store in that size, so I was forced to go with that if I wanted to hit the pool. The temperature that day outside was in the upper 80's (F.) and apparently this store has no air conditioning - it was absolutely stifling inside. I could not get out the door fast enough! Staff was very helpful.

Great service, especially from Carlos. He helped me find my new jacket for the season!read more

I give 0 stars to Helly Hansen!! They only care about money. There is no place for them in…read moreWhistler. Very bad customer service especially dealing with Tracy Rebalto the district manager.

This Patagonia is located in the same retail complex as the IGA grocery store in Whistler…read more I really like Patagonia clothing, as well as their commitment to the environment. However, I can't give this store more than 3 stars. While they have nice clothing - at the time I visited, they carried absolutely ZERO anything in size XXL. I wanted to buy some muscle shirts and t-shirts. Everything they carry is in size small and medium.

The manager should switch careers! Our friend purchased us two matching sweaters as a gift for our…read morearrival. We loved them, but mine was a bit to small. We went back to return a few days later and were denied. If you don't keep a hard copy of the receipt,your S.O.L.!!! The sales woman remembers our friend as we walk in, but manager says no!! We had the same credit card and online bank statement of purchase. I would of exchanged but no inventory of an xxl. They are not affiliated with the real Patagonia stores. This store is owned and operated by Vail corporation.

This place is a gem! Because of its location, it could be easily missed. I'm so glad finding this…read moreplace. The staff are supper friendly and knowledgeable of their product. I was shopping for a helmet and literally went to every single store in the village and couldn't find one XL helmet until this place. They had a hand full of different helmets in XL, tried all of them but unfortunately none of them fit well. One helmet came close (Smith's Mission) but it was still pinching on the sides. I just want to point out that the staff person was very patient with me and really took her time to help. And I didn't feel any pressure to purchase that helmet. So I left. and went on to other stores to try my luck. Later that day, decided to come back to Sportstop to try that helmet again. Staff was still very nice! Still very patient! Tried all those helmets again. But still I was unsure about that pinching helmet. I thought about purchasing it but modify it when I get home, she actually talked me out of it. That's nice of her. She also told me to look into the Smith's Asian Fit helmet which might work. So I left. Then later in the evening, I decided to go back for the third time! This time I decided to purchase a goggle. I really could've gone to other store but since they were so nice, I decided to buy it there. I got my Oakley's Flight Deck Asian Fit Goggle!!! (which is hard to find in store!) Management/Owner, you've done a great job hiring and training your staff! Y'all are world class people at a world class ski resort!

The two gentlemen in the rentals room downstairs, named John and Aaron, are two of the most…read morehospitable people I've met since I've been here in Whistler (it's also my first time here). It's very evident that these men care deeply both for the sport and for their clientele. I was beyond impressed with the service I received and the accommodations provided. I am happily returning to Whistler in the future and visiting these men again, and hope their superiors acknowledge their great work. Thanks guys!!!