The staff is very friendly and the service is great. The shoes are very good and comfortable.read more

These guys are great. Sam and the boys are the best at fitting boots and making any adjustments you…read moremay need. Highly recommend. Kevin

Either in Main Village or Blackcomb, I've made it a habit to stop in evo for my gear…read morequestions/needs, and I always leave more informed and prepared for my mountain adventures. Great service and great mountain knowledge!

I like this store a lot. It's a good place to go to just look around right before I spend a half…read morean hour trying to get a drink at Merlin's. I think the staff is friendly and helpful. Over the time I have been coming to Whistler I have bought several things here, both casual (a t-shirt, a dress) and technical (a couple wool mid layers). They also sell skis and ski/board related luggage and shoes. Most of the stock is discounted, but not all of it. Right now they have shorts by Billabong that seem to be regular price or close too it. They seem to have more casual clothes in summer than in winter. It's definitely worth a look if you are near the Blackcomb base.

Went on vacation to visit British Columbia. On September 1st, 2025. I went up to Whistler for a day…read moretrip, and stopped by the North Face store to pick up a new hoodie. Ended up getting two because of Liam. He was super cool, and made sure I found what I needed.

I love The North Face products. I own a sleeping bag made by them…read more I was looking for muscle shirts and t-shirts in XXL - and to continue the trend - The North Face carries absolutely none of their t-shirts and muscle shirts in size XXL. I asked if it was illegal to carry XXL muscle and t-shirts in size XXL in Whistler (as almost every shop I went into had none). They shrugged and said they did not know why. I asked them to pass on to management that they need to carry XXL sizes. Who knows if they actually will. I did find one North Face polo in a XXL in blue - which I bought. That saved them from a 2 star rating!

Worst Experience Ever I purchased a $1,300 jacket for my son…read moreon January 2, 2026. Within just a couple of days, the zipper began jamming intermittently, and on Jan 7, 2026 when I brought it into the store, it jammed several times while I was there, clearly demonstrating that the issue was real and ongoing. Given the price and the fact that the jacket was obviously defective, I expected a straightforward exchange. Instead, I was told that under no circumstances would the store exchange the jacket for the same model. The only solution offered was to ship it to the manufacturer for repair and return it in approximately three weeks. This is completely unacceptable, especially since we are currently in the middle of a ski trip and the jacket was purchased specifically for this purpose. The associates assisting me were Chi Yiu and Jenn. When I asked to speak with a manager, I was told none was available. I then requested the manager's contact information, which they refused to provide. The company advertises a lifetime warranty, yet when a $1,300 jacket turns out to be defective almost immediately, they refuse to do the right thing and replace it. Instead, they attempted to blame the issue on how the zipper was being handled, suggesting it needs to be treated "in a specific, gentle way" to avoid jamming. This explanation is unreasonable. I own jackets that cost a fraction of this price and have never experienced zipper issues. This company, this specific store, and their products are grossly overpriced for the poor quality they provide and fail to stand behind their products. Selling a defective item at this price point and refusing a simple exchange is unacceptable.

I've bought many things a this store. Excellent quality items…read more I find the staff and owner are consistently professional but snotty, not warm or welcoming. I've had small issues with items and they will not assist with warranty. Even with a Life time warranty on a $500 jacket two years later she said, well you've worn it a lot.... And handed me a brochure and recommended that I look for a seamstress. Same story today with the sales lady cutting me off, not listening, and telling me to go home and check the website about a product. I'd not go back, but I love the product line. It's smart and wears well and is high performance. Don't expect discounts.

Phenomenal and supportive staff. I was looking around and staff made a recommendation on some…read moreintimate wear. Best clothing purchase I've ever made. I appreciated how approachable and understanding the staff were. They have a large selection with value for your money.

Stopped in here to buy a swimsuit to use at the hotel swimming pool…read more I needed on in XXL - they had only one in the entire store in that size, so I was forced to go with that if I wanted to hit the pool. The temperature that day outside was in the upper 80's (F.) and apparently this store has no air conditioning - it was absolutely stifling inside. I could not get out the door fast enough! Staff was very helpful.

Great service, especially from Carlos. He helped me find my new jacket for the season!read more

I give 0 stars to Helly Hansen!! They only care about money. There is no place for them in…read moreWhistler. Very bad customer service especially dealing with Tracy Rebalto the district manager.

This kills me to write this, it really does, but I have to be honest, right? I hate the "concept"…read moreof this store. I see it and it says "Disney World " to me. It just seems over the top. It is a fairly new shop that sells... sports and leisure accessories? I guess that is how I would put it. The website says it sells "clothing and accessories for all aspects of Whistler life." Hmmm...they aren't going to be able to fit much clothing in a store that size. However, I had a fair amount of money left over on my discount gift card this year. (Every year WB offers pass holders an opportunity to purchase a $500 GC at a 20 percent discount.) I wanted to spend it, and the Go Pro I wanted was transferred to this store from the Can-Ski. Using this left over gift card money was going to make this item significantly less expensive. So, I was going to The Provisioner, if that is where they were selling it. I really can't say I looked around much, but they did have some interesting bags there. I didn't care for the hats, which looked very "Robert Redford" to me, but then again, what do I know about men's hats? I will say that I have always admired the layout of the store. With large windows and a lot the merchandise on shelves facing out, it is a good design for a small space. I got assistance from the same man who sold me a jacket at Showcase earlier in the season. I believe his name tag said Jyr. I don't think he usually works at this store, because he had to check on whether they accepted gift cards, but he is really a good salesperson. He Is pleasant and friendly. (Really, one of the top people at Showcase, IMO). He told me about the features of the two models I was looking at buying, and I took his suggestion on which one to purchase. I really wanted the camera more to take still photos because my hands are bad in the cold (they get numb). I am very reluctant to take out my phone unless it it fairly warm. Maybe I will decide to do more with it, but at least I can get some pictures of the powder next season. :) In any case, I have to admit it was a good retail experience. So, even if I don't love the idea of the store, I suppose I have to be "a fan".

This Patagonia is located in the same retail complex as the IGA grocery store in Whistler…read more I really like Patagonia clothing, as well as their commitment to the environment. However, I can't give this store more than 3 stars. While they have nice clothing - at the time I visited, they carried absolutely ZERO anything in size XXL. I wanted to buy some muscle shirts and t-shirts. Everything they carry is in size small and medium.

The manager should switch careers! Our friend purchased us two matching sweaters as a gift for our…read morearrival. We loved them, but mine was a bit to small. We went back to return a few days later and were denied. If you don't keep a hard copy of the receipt,your S.O.L.!!! The sales woman remembers our friend as we walk in, but manager says no!! We had the same credit card and online bank statement of purchase. I would of exchanged but no inventory of an xxl. They are not affiliated with the real Patagonia stores. This store is owned and operated by Vail corporation.

As a yoga fan; I love going to different classes when I travel and had not been to Yogacara in…read moreseveral years so decided - with legs that craved some serious stretching after a long hike the previous day - to attend a class. Booing is easy through the Mindybody app and classes are reasonably priced at around $20 US for a 75 minute class. We did the Vinyasa class. It's a small studio with village views and class sizes are limited . We had 10 people in our class. Everything is already laid out rest to go - Mats and blankets and props are encouraged. The class was very good. The teacher asked beforehand if there was anything she needed to know before class which is important when teaching new students and her practice was very good, taught very well and very safe. In the years since I have been here, I became a yoga teacher with two credentials and it has given me more insight into practice and instruction- and I have realized that many cues are often not the safest such as pigeon but this instructor was great and very well versed in sage alignment. The only thing I don't love and I have noticed it on both visits as well as my daughter picking up on the vibe, is that it does not have a warm or friendly vibe. I cannot pin point it but it does not encourage me to come back - but maybe it's because it's a class full of strangers due to this being a tourist spot . Small point as the studio and instruction is great. I felt much better after the class and ready for another hike !

Just a warning: Over new years I was sick and called the phone number that was on google to cancel…read moremy class, it went to voicemail so I left a message. When I recieved no response during the day, I went in at the start of the evening class to asked what I can do about a credit. The instructor didn't seem to belive me to be sick and asked me to join the class or write to the owner but that I had missed the chance for a refund. Unfortuatnely a couple days later I tested positive for Covid. I wrote Emily, the business owner, with a screen shot of the google listing. She implied that I was faking it and trying to get out of the class with a loophole and said, "No, we did not get your voicemail and I do not recognize that number. I've been in touch with Google to see what happened. We don't take voicemail at this time." Then she berated me for harassing her employee. Follow up from Emily: "I've processed a refund to your credit card, upon your demands, in the hopes that you do not return to the studio."