At about 4:15 pm on 2/4/22 we discovered a leak on the side of the house. A section of PVC pipe…read morehad burst. The pipe was used for filling the pool. It had its own valve and connected to the copper feed from the street. I cut off the water at the street and then started calling plumbers. Schaffer, which I called about 4:45 pm, was the only one of three companies we called that could make it out the same day. (Everyone was very busy because of freezing weather). They said they'd be here between 5pm and 7pm. They were here around 5:45pm. They capped the copper that fed the PVC and we were done. They also did a number of other checks. The phone attendant was really courteous, and took the time to find an available plumber, after I explained that it was probably a 20-minute job at best (which it was). The plumber, John, was professional, courteous, and explained everything to us perfectly clearly regarding what we needed to do next, etc. I couldn't have been happier with the response and the service, especially with the prospect of going without water for anywhere from 2 to 5 days again (After the Feb 21 snow event/loss of water). The invoice we received in email was detailed, and included a number of high quality photos of the repair site. After a really, really bad experience with another A/C and plumbing company last year, Schaffer was a refreshing change.

Do not sign up for the $25.00 a month shafer services plus. I was told there was no cancellation…read morefee, But when I went to cancel after the men had been out for a "free ac and plumbing inspection" I was told there would be a $220. fee for the inspections due today. I never was told those inspections where chargeable should I cancel. I asked her if she would escalate my issue up the ladder she said the issue stops here and it would be of no consequence to bring it to mgmts, attn. That is poor customer service and am very disappointed in what used to be a great company, DO NOT SIGN UP FOR THE SHAFER SERVICES PLUS!

We recently had our water heater replaced by 1st Call Plumbing, Heating & Air, and overall it was a…read moregreat experience. Brian Dennis was professional, knowledgeable, and easy to communicate with throughout the process. Our old unit was 17 years old and was unfortunately time to go, the team handled the replacement smoothly. Everything was installed properly, and they took the time to explain what was being done. A few days later, there was a small issue with the expansion tank, but they came back out same day and quickly fixed it under warranty. That level of accountability really stood out and is appreciated. My husband and I would definitely recommend 1st call, Brian Dennis and his team.

Water was leaking from our upstairs bedroom attic down to our first floor living room ceiling.1st…read moreCall came out and after 3-1/2 hours of looking at it and talking about it, gave us two proposals to correct the problem. The first was to replace the supposedly damaged and leaking evaporator coil and drain pan inside the air handling unit at a cost of nearly $7k, with only a 90-day warranty on certain parts and labor. The timing to receive the parts and schedule the installation was undetermined. The second option was to replace the entire air handler and outside condensing unit at a cost of $16.5k. We were told that this equipment was available from their warehouse and work could begin as early as the next day. In either case, they emphatically stated that they would not work with any home insurance company because they would not provide any required pricing breakdowns and they always tended to make them "look bad". It was recommended that we keep the unit turned off until the system was repaired/replaced and that we stay in another part of the house that has a separate unit until then. We contacted another HVAC company to look at the problem. They came out the next day. After an hour they had the unit checked out and determined that there was no air handling unit problem, the evaporator coil was fine. and that we had a plugged-up drain line. They flushed the line out with compressed air, vacuumed it out and had the system back on for less than $500. It has been working perfectly for two weeks now. We had used 1st Call for 2-3 years prior; never again. You can imagine the level of betrayal we experienced. Be cautious of companies that are either incompetent, untrustworthy or just out and out fraudulent.

We asked for a technician o make some adjustments to the Trane system we bought in spring of 2025…read more James, who has worked with Wright Home Services for more than 15 years with Trane products, made some adjustments, and the system continues to keep us cool. The Trane system was installed by Wright in April 2025. Quite an upgrade compared to the nearly 20 year old system we replaced. All in all, we have noticed a significant decrease in energy consumption and cost.

My Trane died and given that it was about 15 years old, the part was unavailable. That is how to…read morestop a Trane btw, obsolecece. Nevertheless, it was a very low maintenance unit so I decided to go with another. The sales rep Jason gave me a few options and his throughts on trade offs. I wound up deciding to get another faily high-end Trane and I'm very happy with it. Write Home Services installed the unit and did a great job. I enjoyed all of my interactions with the workers from the repair tech, sales rep, and installation crew. This is a good company to work with.

HVAC Superiority!!…read more Looking for a Heating, Ventilation and Air Conditioning upgrade? Look no further ... "HomeFront Heating and Air" should be your First Call! Chris Stokes (USMC) is a hands-on Owner/Operator who has 17 years' experience in the HVAC industry. His Core Values and Transparency are second to none! According to the Chamber of Commerce, there are roughly 600 active companies (varying sizes) in the greater SA area. How do you decide? Word of Mouth from trusted Family/Friends! Chris and his team of highly-skilled professionals are fully trained and certified by Carrier Corporation--founded in 1902 by Willis Carrier who is accredited as the original HVAC architect. I've owned a Carrier HVAC system for many years (Luv it) and plan on replacing our current with a new system. After research, several estimates, studying Yelp reviews, etc.... I've landed on Home Front Heating and Air. Tel: (830) 396-4663. According to the professionals, HVAC systems in the Texas heat last roughly 12 years. Our Carrier system is currently working great, but I'm in the process to have Chris' team replace in the beginning of fall­ (more to follow). BTW, having a successful career in the Armed Services gave me the tools to properly vet companies; I stand strong by this recommendation! Mark M. USAF Ret., (29-years)

LADIES look no further! Menopause hot flashes getting you sweaty and uncomfortable... TX heat…read moresweating you out... Tied of sharing the thermostat with someone else? RUN don't walk and set up a wall unit from HomeFront ! I got me a Mitsubishi FANCY wall unit who will take my large Master bedroom from 78 to 68 in record (possibly illegal) speed. Chris and his team came and installed and now I am the happiest woman EVER! Even the dogs come in to sleep in the cool floors in this TEXAS HEAT Price including install was very reasonable! Lots of options and they had a quick install once I picked my model... 1000% recommend!

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

I would avoid this company at all cost! 5 days ago my a/c quit cooling. I knew it was the…read morecondensation line but the a/c guy Jair didn't go all the way in my attic to look. I was watching him. He said it was the outside unit and cleaned out the compressor. Charged me $749 for 15-20 min of work. Today 5 days later the a/c does the same thing! Stops cooling. Jair comes back and this time goes into the attic. The water pan is full and now he blows out the condensation line. Today he charged me $378.88. Had he checked that line the 1st time he came like he should've I wouldn't of had to call them back. They are not going to do the job right , they will charge you insane prices, and they don't give you an invoice saying what they did. I will never call them again!

Mario was great and I give him 5 Stars. I diagnosed the problem before he ever got to my house. I…read moreused to be a Service Manager for K&S Heating/A/C/Plumbing in Rochester, MN. We also did flat rate pricing as this company does. The charges for certain service are way out of hand. $425 for a run capacitor is way out of line. Shop around before this company takes you to the cleaners. The part is $100.00 to be fair as it is the turbo one and $325 for 30 minutes of Labor. I won't be doing business with this company anymore. Oh And I need a new Heat Pump/Air Handler next year. A $664.00 bill will lose out on a potential $12,000-$15,000 system. Again, Mario is a great technician and I believe NATE Certified.

My AC maintenance went well. Kelly was very professional provided detailed options for follow up…read moreand explained them.

I can't thank Radiant Plumbing and Air-Conditioning enough! I got home from work to a non-working…read moreAC, and they came out right away. They fixed it so quickly that I was still able to get dinner made and the kids to bed on time. Fast, professional, and lifesavers on a hot day. On top of that, they are proud supporters of active military and veterans. Highly recommend!!

The service was spot on with professional and friendly service. They fixed the issue we were having…read moretrouble with at a fair price. We are getting ready to use them again!

It's rare to find an electrical company that combines quality work, great service, and…read moreaffordability.