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    The Print Houzz

    3.0 (2 reviews)
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    Services - The Print Houzz

    Clothing printing

    Sign screen printing

    Signmaking

    1 More Service

    Web design

    The Print Houzz Photos

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    10 months ago

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    Custom Stitchez - Multi-head embroidery equipment

    Custom Stitchez

    (3 reviews)

    100% happy with the work they did for me. I needed new stockings embroidered to match the ones I…read morealready had. They took the time to go through hundreds of fonts to find the one that was the closest match. The staff was very helpful, friendly and professional. My project was done in no time at all. Prices were very reasonable. I highly recommend this business to anyone.

    I have been thoroughly disgusted with Custom Stitchez and would not recommend them to anyone…read more My first red flag should have been that I had to harass Cathy to get her interested in even creating the patches I desperately needed to deliver to customers. That alone took 7-10 days and two visits to her shop. Then, once I confirmed she was actually working on the patches, the process was rushed at best. On the day I expected them to be ready, I received a text from her of the patches laid out on a white background. In my mind, she was getting my approval before they were cut. I approved the image and AGAIN confirmed with her that the patches would be cut out. She agreed. Then I was told in order to receive these patches, I would have to pick them up before noon as she was leaving town for the long holiday weekend -- Presidents' Day. What time did she inform me of this? 10:30 AM!!!! I get my husband to pick up said patches and am unaware there is a problem with them until I see them at 3pm. I immediately reached out to Cathy and my messages went ignored until three days later. Thus began a string of promises and fallacies on her end that have still not been resolved six weeks later. Ultimately I paid a set up fee and full price for patches with the intent of building a long-term working relationship with Custom Stitchez, and have yet to receive the correct item. Not only does this reflect badly on Custom Stitchez, it makes me hesitant to rely on any local vendors.

    The Print Houzz - web_design - Updated May 2026

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