We've rented for years, so we've worked with our share of property managers, and Joey is in a…read morecompletely different league. We rented a beautiful home in Somersett through SIGUA Property Management, and one of the best parts of the entire experience was working with Joey Vincent Pontillas. We also appreciated that our dogs were welcomed. They're part of our family, and it meant so much to be able to rent such a wonderful home without feeling like we had to apologize for having them. Any time something needed attention in the home, Joey was incredibly responsive. Whether it was a repair or a maintenance issue, he made sure someone was there as quickly as possible--often the same day or the very next day. We never felt ignored or like our concerns were put on the back burner. That level of responsiveness is rare, and it made us feel respected as renters. Toward the end of our lease, there was one disagreement that needed to be worked through. Joey handled it with professionalism, clear communication, and a level head. He kept everyone informed, treated both us and the homeowners with respect, and helped bring everything to a resolution that felt fair for everyone involved. What impressed us most is that he makes an incredibly demanding job look easy. We know that's not the case behind the scenes, but Joey's calm, responsive, and professional approach never wavered. He genuinely cares about doing the job well, and it shows. If you're looking for a rental or property management company in the Reno-Tahoe area--especially in Somersett--we highly recommend SIGUA Property Management. Joey is the kind of property manager who restores your faith in the profession. He's responsive, dependable, hardworking, and truly takes pride in his work. Thank you, Joey, for all of your hard work. We truly appreciate everything you did for us and wish you continued success.

I have worked with Mary Meeker with Sigua Property management for over 2 yrs. She is hands down the…read morebest realtor/property manager I have dealt with. She is kind, responsive, and treats her clients with respect and value. I cannot recommend her enough.

Welcome Home has managed many of my rental properties for several years and its extraordinary team…read moreleader and real estate broker, Erika Lamb, has helped me buy and sell homes as well. I could not be more satisfied with the company's services. What makes Welcome Home an exceptional property management company--and Erika a superlative broker--cannot be stated in a few words, so please bear with me. For starters, I've never known anyone to spend as much time keeping herself apprised of trends and laws that pertain to property management and the real estate market as Erika. She is forever surprising me with her knowledge of the legal rights of tenants, landlords and homeowners associations, which has saved me many headaches and a great deal of money. Likewise, Erika's bottomless knowledge of Reno's best painters, locksmiths, handymen, landscapers, electricians, plumbers, roofers, and other specialists has ensured that work performed on my properties was done right the first time, which has kept my costs down. Erika's certifications, lofty positions, and awards, which can be found on the "About Us" page, impressive as they are don't do her justice. They don't tell you, for example, that Erika is brilliant when it comes to telling you which tiles, paints, LVP flooring, light fixtures, carpeting, backsplashes, sinks, etc., should go into a new or remodeled home to meet the tastes and expectations of tenants as well as buyers. Based on her advice in these areas I was able to obtain a record-setting sales price for a condo I sold in a huge complex near Midtown (more on her strengths as a broker later). Because of that experience and others, I'm eager to get her design advice on a 4-bedroom house that will be my first rental property in Verdi when construction of it is completed in several months. I could write a short book on all of the ways Erika has helped me with my rental properties--and how she'd likely help you if you chose Welcome Home to manage your rentals. But I'll move on because Welcome Home is more than Erika. The company consists of an excellent staff that calls upon excellent independent contractors as the need arises. For instance, the importance of an expertly crafted lease cannot be overstated, and I'm thrilled to report that Welcome Home works with one of Reno's top lawyers to keep its leases in line with current laws and to protect its clients from new laws that favor tenants. Put another way, Welcome Home has got your back on legal matters. A great lease, as some of you no doubt know, can protect a landlord in 1,001 ways, so to speak, and Welcome Home's lease is decisively the best I've ever seen. I have inspected the work of every member of the Welcome Home team, including its contractors, and have been impressed by all of them. Whether it's the team member who scrutinizes lease applicants and puts excellent tenants in my properties, or the team member who inspects and videotapes the condition of my properties before and after a tenancy to ensure that I'm not charged for tenant-caused damage, or the team member who smartly responds to a tenant request for a repair, or the photographer and the Photoshop masters who make my properties look gorgeous online (and generate above-market rents), there isn't a single person at Welcome Home or among its contractors that I don't hold in high regard. On a personal note, Welcome Home gives me peace of mind that when I pass on, my wife won't be burdened with all of the work and hard decisions that our rental properties require. Welcome Home will continue to manage them, even to the extent of providing my wife with annual tax statements she will only need to mail to our accountant. Preparing such statements is something Welcome Home does for us now. It's included in their host of property management services. How wonderful is that! Welcome Home is not the first property management company that I've hired in Reno, but it will certainly be the last. I cannot imagine how a property manager could improve upon the services offered by Welcome Home, and I'm a ridiculously finicky person. Back to Erika Lamb as a real estate broker. I've been very fortunate. I've owned real estate in Panama, Costa Rica, Pasadena, Altadena, South Pasadena, San Francisco and Reno. In Reno, I've owned no fewer than a dozen houses, townhomes and condos. Before listing a property in each of the above-mentioned markets I spent many hours identifying some of their best real estate agents and/or brokers and I'd give none of them a grade below B+ in hindsight. That said, Erika stands head and shoulders above the rest as representative for the buyer or the seller. I'd love to include the many examples of why I think so highly of Erika as a broker--and I had written the examples--but to my dismay I just now discovered that Yelp limits the length of reviews posted here and I exceeded the limit by about 900 words. You may find the rest of my testimonial at Welcome Home's website.

Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.

Needs to return calls and follow thru with promises. Or…read moreis too busy for new business.

John is an AMAZING realtor. He was so detail oriented, very patient with us being first time…read morehomeowners, and was always so available. We are so fortunate to have found the right realtor!!!

Alicia took over managing our property a few months into our lease. She has been patient,…read moredetermined to help us out, and ensures our unit is up to standard, comfortable, and safe. She truly goes above and beyond for her tenants and will make sure things are handled in a timely manner (within her control that is). I appreciate her hard work and experience as a property manager.

I did business with Alicia for 9 years before she started Mountain Management and continue to do…read morebusiness with her. It is a blessing that I found her. She is very dependable and thorough, which when having a property manager is 100 % of the utmost importance! I honestly cannot speak more highly of her than wanting to give her 100+ gold stars.

I get alot of people have negative reviews but honestly in comparison with out large HOA companies,…read moreEquus is fantastic, they are responsive and if you need anything you can actual reach a human being. the prior Huge HOA company was misleading and kept charging frivolous fees. Reno People are fantastic.

Representative that hypothetically supports our Board is rude, condescending and mean to property…read moreowners. Additionally the representative is not educated on city codes, the law nor ethics involving racism. I do not recommend this company unless or until they get new staff and teach them some manners and the state and city codes and property laws. Their attorney and office advised and approved a code for flag poles that are only approved up to 89MPH winds in an area the gets High winds that surpass this annually. Not the best choice if you care about your property and your neighbors.

If I could give them no stars I would. We have rented from them for fifteen months, and have never…read morebeen late. We upgraded things when needed and made repairs when needed. Toward the end of our rental I became severely sick, which was determined to be caused by the black mold in several places in the home. I was not only hit with an ER visit that cost more than our rent, I had to go in for two surgeries as a result. I was unable to work and we were forced to move in a hurry. We spoke with the actual landlord who knew about the issues and told us he understood we had to go, and that he would waive the 30 day notice needed and let us skip the last ten days of rent due for the first two weeks of December. since we would have to come up with first and last at a new place and move houses in a hurry. He called Dickson to let them know what was going on, and that he was okay with it all. Suddenly we started getting eviction notices in email and taped to the door. We were nearly moved out and couldn't believe they were doing this. We talked to the landlord who called Dickson and they told him the eviction stuff was just an automated feature. I asked him how it could be automated that someone drove to the old house to tape a notice to our door? We left the house in better condition than we got it and Dickson wants to keep our whole $5,000 deposit to clean some 92 year old window sills that are dirty no matter what you do, and to patch some picture frame holes in the wall. By the way the actual owner of the home is a builder and always told us to go through him, NOT Dickson for any repairs since he owns a construction company. They communicate poorly, and have the entire time of our tenancy. Do not rent from these people. They are rude, don't respond, and want to steal your deposit. Run. Fast.

Once again it has been another week. We have left messages and still have not received a call…read moreback. I don't know what to do? PLEASE. PLEASE, PLEASE do not get scammed by these guys. I thought that because Dickson Realty was big in the Reno area I would not have an issue of them NOT EVER giving me a call back. They have called us once, and only when we reached the broker to cancel and they called and begged us to keep them.

I have worked with Amber at Realty Boulevard and she is a gem. Amber and her team are honest, hard…read moreworking, and care about their clients and vendors. They have a wide variety of properties available and can help you out with storage units if you need it. All in all a good company and easy to work with.

WARNING: Added email correspondence of gaslighting and…read moreGoogle review broker response. I rented from Realty Boulevard from November 2024 to April 2026, across two of their managed properties. Here is my documented experience. Nov 2024-Aug 2025 (first property): The unit had a German cockroach infestation and water issues. After months of habitability problems, I requested and received a transfer to another RB-managed property in August 2025. July-Aug 2025 (second property): The City of Reno cited this property in July 2025 -- the month before RB moved me in. That citation was never disclosed, and I discovered a pest problem immediately upon move-in. Management later acknowledged in writing that the pest source was a basement door left open. They transferred me out of one infested property into another with a known, active issue. Sept 2025: I reported a common-area window repeatedly left open (heat, pests, security). Management responded by sending ME a lease violation notice over that same window. Only after I initiated mediation did they put in writing that it was not a violation. Sept-Oct 2025: My lease mandates mediation through Sierra Nevada Realtors. I formally initiated it. Neither the property manager nor the broker ever responded. SNR closed my file on October 9, 2025 due to their non-response and advised my only remaining option was court. Nov-Dec 2025: My oven was non-functional from November 26 to December 23 -- through Thanksgiving. After my complaint, the City of Reno issued a Warning of Violation on December 22, 2025 (Case ENF26-C02059) citing the non-functioning oven, infestation, and debris in the common areas. I received a $200 credit for a month without an oven citing it as an amenity. Jan 2026: I obtained the City's full enforcement history for the property: code enforcement cases from 2016 through 2025, including nuisance and blight classifications and housing code violations. Management dismissed this history in writing as predating my tenancy -- despite the July 2025 citation issued the month before I signed. Feb-Mar 2026: RB's lease required enrollment in a paid "resident benefit package" that included rent reporting as well as pest management. That reporting went stagnant for over six months, was deleted from all three bureaus in January 2026, then reappeared on my credit report showing a 2025 open date -- though the account originated in November 2024 -- with incorrect account information. I filed CFPB complaints against the companies involved and against the credit bureaus; the CFPB referred them to the FTC's law enforcement Sentinel database. Each company -- the reporting service, the benefits provider, and Realty Boulevard -- pointed to the others as responsible in a circular loop of nonaccountability. Apr 2026: I lawfully terminated my lease under Nevada law and returned possession on April 23, hand-delivering the required documentation -- including a police report -- to their office. Their office later could not account for those documents. May 2026: Two weeks after I returned possession, their office stated by email that an eviction lawsuit had been filed against me. My search of Washoe County court records found no such filing. My written request for a billing statement was never answered. They then withheld half of my security deposit. Photos of me, my minor child, and family members were also used in commercial advertising without my consent, despite documented safety concerns this office was aware of in 2024. Every statement above is supported by emails, official city citations, credit reports, CFPB complaint records, court record searches, and the Sierra Nevada Realtors mediation file. Prospective tenants: pull the City of Reno code enforcement history for any address this company manages before you sign. I would not rent from this company again.

We had a really nice stay in Incline Village Nv., the cabin is very clean, comfortable, great view…read moreand close to the lake. The hosts were both very helpful and proactive with their communication. We'll be looking to reserve this cabin next time we are in lake Tahoe area.

From the owner: Get a FREE rental analysis, Call today to learn more about how we can help maximize your yearly…read morerevenue with.. Vacation Rental Management Services We started our company to solve the common challenges homeowners face in managing short-term rentals. After overcoming these hurdles ourselves, we created effective solutions to make the process smooth for property owners. Here’s how we help: Marketing Your Property: AI-powered dynamic pricing adjusts rates based on market demand. Listings on platforms like Airbnb, Vrbo, and Booking.com. Social media and local ads to boost visibility. Professional property photography to showcase your rental. Guest Communication & Bookings: We manage all guest interactions, from inquiries to booking confirmations, with 24/7 support to ensure a seamless guest experience. Cleaning & Maintenance: We offer professional cleaning between stays and handle maintenance with trusted contractors, ensuring your property is always in top condition. Guest Experience & Satisfaction Guarantee: We focus on providing excellent guest experiences, leading to great reviews and repeat bookings. Our 100% satisfaction guarantee ensures any issues are resolved quickly. Comprehensive Property Management: We handle all aspects of your rental, from setup to maintenance, so you can enjoy the returns with minimal effort. Our Fees: We work on a performance-based model, so when you earn, we earn. Our goal is to maximize your rental income while minimizing stress.

We interviewed a several realtors as part of our due diligence, but the moment we met Jack Cote, we…read moreknew we had found the right fit. We signed with him that same day, and it was one of the best decisions we made. Jack sold our home in just two days--and for over asking. From start to finish, he went above and beyond. Without us asking, he surprised us by dropping off 40 boxes, tape, and bubble wrap on our front porch that very night. We have to give a lot of the credit to Jack's top flight photography and drone team. They were outstanding and very instrumental in getting the number of eyeballs on our listing. We truly could not have asked for a better experience especially during such a stressful time for us. Jack made the whole process feel seamless, and we are incredibly grateful for his dedication and professionalism. We highly recommend Jack

Jack was very professional, did a wonderful job in Selling are house, I woukd highly recommendread more

Nicole is a professional! She knows both buying and selling real estate. I've had a few…read moretransactions with her and they always go well. She is knowledgable and responds quickly. Nicole is a great negotiator and communicator. She knows her market and I trust her 100%. I've known Nicole for many years and am constantly impressed with her work ethic. She outshines and outworks any other realtor I've ever been in a transaction with. I'd recommend her to anyone involved in buying and selling a home.

Nicole is our realtor, she is an amazing lady. She cares, she listens to what it is your looking…read morefor. Nicole is honest, she cares, and i can't say enough positive things about her.