This place is a joke!!!! They act like it's luxury living and sure is pricey enough to seem like it is but isn't. They've given us problems since before we even moved in. We came to check them out and were given a tour, shown a unit and they gave us $100 off rent and a move in special but as soon as we we said yes to the apartment she gave it away to the people sitting across the room from us. Why would you show us something and get is excited about t if you are showing to someone else at the same time and won't even give us the same offer for the same room? So we waited over a month for another unit to be available and when it did we weren't given any specials what so ever, in fact they gave us the wrong move in date so when I gave my month notice to my current residence we were forced to almost pay double because our contracts overlapped. On top of that, there's never any parking! And they don't allow guests to visit without a parking pass which they also won't give me. On top of that, when we first moved in there's a hole in the ceiling, a broken doorbell, broken AC unit, knicks and scratched all over the walls and floors, crappy paint job on sinks and shower made to look nice but chips once water gets to it. They don't even have normal creamer for the coffee they provide, it's powdered creamer. Then, these random maintenance guys kept coming in and out of our house to fix the AC whenever they wanted, they didn't follow appointments, they showed up on our days off and gave no notice and just walked in, this happened over five times, which is BS, it doesn't take six different people, five different times to fix an AC. And how can you just show up whenever you want and not notify the tenants thats called lack of privacy or I make an appointment and they don't even show up. Especially when I have a cat.
Then on top of that, our crappy neighbors apparently took a picture of a trash bag I left outside my door for an hour while I was cleaning up my apartment on my day off and tattled on me to the front office as if I'm some slob. The front office called two days later while I was working just to tell me I'm in the wrong. They didn't even bother to look to see if there was any trash outside my doorstep but instead left me a ridiculous voicemail stating that I'm not allowed to leave things outside my door and I have to throw it away immediately. The trash was there for an hour, get over it. It's nice to know I have snobby nosy neighbors. People leave couches, bed frames, big boxes and random other stuff outside but god forbid me leaving a trash bag outside for an hour. One of the tenants even had a Pod taking up two parking spaces right by my apartment but for some reason that was allowed for over three days. My apartments don't ever having parking as it is but for some reason they allowed an entire Pod to take two spaces for days.
This place has crappy communication, they cheaply fix things, they don't clean the outside area of the buildings at all. And apparently they won't actually call me when they are supposed to to let me know when they are coming by to fix something but instead they only call to bitch at me about small stuff that don't even matter when they could be fiXing the problems. Pathetic!
Yea they have nice pool with late hours and a hot Tub, sauna and small fitness section but that's the only good part. They still won't even tell me the code for the gates, still won't tell me how to use the theatre area or cycle area, and never leave pool sticks out to play pool and lock the clubhouse over night so I can't even get coffee really early in the morning or even get a snack from the vending machine. And the sauna never really even heats up.
To even top it all off yet again, this stupid place doesn't even have recycling, so all the plastics and compost from the entire community will just be thrown into the ground and rot away all because they are too cheap to pay for recycling. read more