Staff is attentive and caring but there are permanent residents here…read more who are half crazy or completely crazy. That definitely subtracts from what would otherwise be a good experience. I can't wait to get out of here and regain my own sanity

My mom is there right now and she had a birthday party and Summerfield was more than happy to…read moreaccommodate it. They've been great. They call me with anything that changes and thank you again.

I had the opportunity to spend time supporting a friend who was recently at Creekside. My first…read morecontact was with Nicole, the Admissions and Marketing Director. She is passionate about her work and has a professional, compassionate, warm, and friendly demeanor. Each of the staff members I encountered over two weeks was caring, helpful, and professional as well. The passion for their work was apparent from several members of the staff and I was impressed with the patience they showed. Those who work there seem generally happy to be there, creating a positive environment. Upon arriving at Creekside, I observed a clean, orderly, and welcoming environment. The main room has tables to visit with friends, play a game, or read, a small aviary with sweet little birds and a grand piano. They also have open spaces for gathering outdoors, a dining room, and rooms with access to patios for fresh air. My friend received the services of a Doctor, Nurses, CNA's, a Social Worker, an Occupational Therapist, a Physical Therapist, a Speech Therapist, a Psychotherapist, and a Dietician. She was well cared for and nurtured. Her body was strengthened. BY CONTRAST, my friend was initially sent to a DIFFERENT Santa Rosa rehab center prior to making her way to Creekside. It was dismal. Some members of the staff were unprofessional, lacked decorum and probably training, and seemed to lack any passion at all. She was given another patient's medication, which fortunately, she recognized the error and did not take it. The facility is very outdated, not well equipped, and depressing. I had decided that if my friend did not get into Creekside, I would take her out of there and figure things out on my own. It was that bad!

Quality of care and comfort for loved ones is one of many great qualities at Creekside…read moreRehabilitation!

The best rehab and therapy I've ever had done by real professionals and people that careread more

By far. the best (out of 7 total) rehab facilities I've ever been to. They actually do trauma…read moretherapy, and you get sessions with a licensed psychologist twice a week, in addition to your drug counselor. The very best therapists I have EVER worked with. And the best drug counselor I've ever had. I've been looking for therapy like this, and the answers I got at Olympia House, for 20 years. They are the most skilled, caring, and professional team of people I've ever worked with in mental health. I'm dual diagnosis, so I've been seeing professionals for my mental health for 25 years. Some of their curriculum is custom, developed in house by the psychologists there--you won't find tools like these anywhere else. I have a custom designed "addictive system" I use every day to track where I am in my recovery and mental health. I use this not only to prevent relapses, but correct myself if I run off course, and this works not just for substance relapses but also things like depression, anxiety, and anger. Their website doesn't reflect this, but they take Kaiser Permanente insurance now. That's the only reason I was able to come here. I know reviews are inflated on the Internet, but please trust me, I swear with every fiber of my being and every ounce of integrity I have, this is likely the best rehab in California. If you have trauma, and most people do, or some form of PTSD, this is the place you should go. They also focus on finding meaning and purpose in life--and they will definitely help you with that. They also allow you to come back to the rehab twice a year for 2-3 days for free! They call it a "tune up". No one else I know of does this. There's also free group therapy for alumni (a process group led by one of the therapists there) once a week via Zoom. I would wake up many times in OH in disbelief that this place exists at all, and that I got to be a resident here. They've made an enormous difference in the outcome of my life.

I am so Impressed With Gail she is one of the most Outstanding Doctors that I have in my…read moreTeam.......I was introduced to her by a Friend and I look forward to going back every time I book with her I like going in at least 2 times a Month.......She is so Uplifting and Positive and Thinks outside the Box, and discovers a way to help you......I have always left my Appointment feeling Incredible.....Her Touch is very Wonderful, she is so Kind and Communicative.....Thank you Gail for being in my life and making it Better...... Candie

Doctor Dubinsky is a Smart, Kind and Hard working doctor serving all her patients with care…read more I highly recommend her services and care. Its a blessing to have such a wonderful human being dedicated to helping others.

Duffy's single handedly help change my life. From the daily…read moreregimented schedules that keep you busy, to the mindfulness and meditation training, I was able to pair their AA/NA/Life Ring courses with my own Dharma Recovery reading to make an incredible self healing journey. Not to mention the gorgeous scenery. There was a tranquil cave like enclosure that I would meditate in on foggy mornings, and a lake that I could run around before lunch. Duffy's is great at brining in outside members of the AA/NA community to share their stories as well, which really helps with perspective (not to mention there are some incredible stories out there). The combination of gorgeous nature, INCREDIBLE staff that care more than I thought humanly possible, and engaged active learning helped save my life. Nothing but positive things to say about this establishment.

I attended this facility hoping for recovery and healing, but what I encountered was the exact…read moreopposite--a deeply toxic and unsafe environment that is not suitable for anyone genuinely seeking help. This rehab is run more like a prison than a place of treatment. Gangs dominate the social structure inside, and these groups openly intimidate and control other residents. If you don't align with them--racially, socially, or otherwise--you're targeted, isolated, or worse. Basic safety and dignity are not guaranteed here. Staff complicity is a major concern. Instead of providing a neutral, professional environment for healing, many staff members seem to either turn a blind eye to the gang dynamics or actively support and protect certain groups. Rules are enforced selectively, and some residents are allowed to break them with no consequences, while others are unfairly punished. There is little to no real therapeutic work being done--group sessions are often hostile, dominated by those exerting power over others, and facilitators do little to restore order or safety. Confidentiality is not respected. You quickly learn to keep quiet or say what the dominant clique wants to hear. This place didn't help my recovery. It made me feel more broken, more vulnerable, and more hopeless. I left worse than I came in. If you're a person from a marginalized background or someone looking for true healing, please stay away from this facility. There are better, safer places out there--this one is a trauma machine masquerading as a rehab.

I needed a new Chiropractor due to my old one not meeting my needs any longer. Dr. Toth was on the…read moretop of the list and had great reviews. I definitely made a great choice as Dr. Toth listened to what I need and helped me ease my pain. Front desk is so friendly and made me feel welcome. I highly recommend him for all your Chiroprator needs. A great plus is they have the best masseus (Rob) I have ever met!!

I've been seeing Dr. Toth for a few months now and always look forward to my visits. The office is…read morewarm and welcoming, and the staff is lovely. I highly recommend Dr. Toth to anyone looking to establish a new relationship with a chiropractor.

The staff charged me a "no show" fee of $50.00 for a missed appoimtent.This was after they called…read moreme a half an hour before my new appointment was to be. They were calling to cancel this new appointment, saying that they could make an appointment for me later that day. The office is in Santa Rosa. I drive from Petaluma and was almost there when they called. So I had to turn around and go back home, then make the same trip back to Santa Rosa again some hours later. That's two trips. When I questioned the person behind the desk the audiologist came out and said if I didn't like it she would cancel the appoiment. I need my hearing aids. I felt like they kept my hearing aids hostage. I thought that it was very wrong to charge me a "no show" fee on the same morning that they canceled my new appointment. "Do like I say, not like I do". I paid it or else I would not get my hearing aids. I was unhappy that they wanted a "no show" fee on the same day that they canceled on me. It seems to me that they held my hearing aids hostage until I paid their fee. Up until today, I have been very satisfied with my experiences at Microtone. But unfortunately, my experience there today left me very unhappy. I think the management should review this policy. And have a little more consideration for the customer.

I just wanted to put an update on my review because I am so shocked by the response of this…read morebusiness to my insurance provider. I filed a grievance not long after I wrote my first review and I finally got a response to my grievance. Basically Microtone Audiology, via their office manager lied to my insurance company in order to excuse their behavior. They said that my provider had not responded to their request for information needed to provide me with my hearing aids. The office manager repeatedly said that she tried to cool things down when she did the exact opposite with me and my dad when he called to try to help resolve things. so now to some things up, this part of the grievance has been closed, but this is far from over. My insurance company is assisting me with furthering the grievance. In the meantime, I have contacted capital Kenworth audiology, and they have been a dream to work with. I am working with them to get my hearing aids. To be clear anyone thinking of using this business should think again they have competitors in this county who do a much better job.

I've been suffering with pelvic girdle pain and weakness on my left side…read more since giving birth to my daughter 2.5 years ago. Prior to seeing Kathleen, I had seen several practitioners including two chiropractors, three pelvic floor PTs, and an exercise specialist. Nothing really helped. Enter Kathleen. She has this amazing ability to tell what isn't balanced in the body and can sense it with her hands! After just three sessions, I feel so much more balanced and strong on my left side and I barely have any pain. Kathleen is also very knowledgeable in the mind-body connection and how one affects the other. She has a very calming presence which is exactly what I need when I'm in pain to not flare up anxiety and make the pain worse. I would recommend her to any friends and family without reservation!

She is such a great osteopath and person. Her care exceeds all I had been to ..she is wonderful…read moreand they way she treats you is outstanding...I wish my Medicare would cover more visits...So I go once a month...

Have been a member for over twenty years, since I was 60. My experiences are different from many…read morereviewers here. I think Kaiser is absolutely top notch in medical care. I've used the ER multiple times and been in the cardiac ward more than once. The doctors are caring and good and smart and knowledgeble. I've had many procedures done. You can email your doctor directly and get an answer back quickly. The medical billing unit is a different matter. They are terrible and very hard to contact or to get anything changed. Fortunately all they do i bill your credit card monthly for the premium, but even that is sometimes done incorrectly. It's a mysterious black hole.

Impossible to get an in person appointment until it becomes urgent then it's the ED visit…read more Referral to be seen by specialist is long , even when you are in acute pain. Receptionists at Santa Rosa physical medicine are awful. My overall experience with Kaiser Santa Rosa is like being in a DMV nightmare. Avoid at all cost

Elder Rights | False Imprisonment | California Law Meadowood…read morenursing center Clearlake California. This statement is being made to document and publicly address serious civil rights and elder abuse concerns involving Meadowood Nursing Home in Clearlake California, and the response of local law enforcement on January 28, 2026. My family member was admitted to Meadowwood voluntarily. He is not conserved, not under court order, and not subject to any psychiatric or medical hold. He has been there for months wanting to leave. On January 28, 2026, he attempted to leave the facility a right explicitly protected under federal and California law. That same day, he underwent cognitive testing and passed with full capacity, demonstrating that he was alert, oriented, and capable of making his own medical and personal decisions. Despite this: * Facility staff physically blocked exits * Staff placed their hands on him and pulled his arms to prevent departure * Family members attempting to assist were interfered with * Law enforcement was called solely to prevent him from leaving They have locked doors preventing family members to get in and for him to get out. At no point did Meadowood staff present a lawful detention order, conservatorship, or physician-initiated hold because none existed. Under California Penal Code §236, false imprisonment is defined as: "The unlawful violation of the personal liberty of another." False imprisonment does not require locked doors or incarceration. It includes physical restraint, blocking exits, intimidation, or coercion. Under 42 CFR §483.10 (Federal Nursing Home Reform Act) and California Title 22, residents retain the right to: * Leave a nursing facility at will if not legally restricted * Refuse treatment and placement * Be free from physical or chemical restraints * Be free from coercion, intimidation, or retaliation * Maintain privacy during visits A nursing facility does not possess authority to detain a competent adult simply because it disagrees with the resident's decision. Administrative inconvenience does not override constitutional liberty. When Clearlake police department arrived, family members cited California resident rights law and Ombudsman protections. These were dismissed as "not true," and my family member was compelled to return inside the facility. This response is deeply concerning. Under Welfare & Institutions Code §15610.07, elder abuse includes: * Physical abuse * False imprisonment * Neglect * Mental suffering * Deprivation of rights Law enforcement intervention that facilitates unlawful detention even unintentionally may enable elder abuse rather than prevent it. Training deficiencies in elder rights law place vulnerable adults at risk and undermine the purpose of protective services. During his stay, our family documented the following concerns: * Severe understaffing * Termination of the facility physician with no consistent medical oversight * Repeated requests for UTI testing ignored for more than two months * UTI confirmed positive once finally tested ( with threats of us, bringing him to the ER ourselves ) It is well established in geriatric medicine that untreated UTIs can result in delirium, sepsis, kidney failure, and death. Additional observed conditions included: * Lack of privacy during visits (staff monitoring) * Prescribed medications not consistently administered * Unsanitary conditions and persistent urine odor * Excessive delays responding to call lights * Residents discouraged from walking in favor of prolonged wheelchair confinement * Meals served cold and appearing below nutritional standards These conditions raise serious concerns regarding compliance with state licensing and federal participation requirements. Facility staff repeatedly told my family member that if he left: * He would lose Medi-Cal eligibility * He would be personally responsible for payment This information is factually inaccurate and appears to have been used to discourage discharge. Threatening loss of benefits to prevent a resident from leaving may constitute coercion and financial abuse, both prohibited under California law. Elder rights are not optional. They are not discretionary. They do not disappear at the doors of a nursing facility. A voluntary resident is not a prisoner. When facilities restrain, intimidate, or misrepresent the law to keep residents from leaving, that is not "care" it is unlawful confinement. This statement is made for documentation, accountability, and public awareness. Families deserve to know their rights. Residents deserve dignity. And institutions entrusted with elder care must be held to the law. Every staff and CNA involved should lose their licenses and never be allowed to have elderly in their care again. This is abuse!

I would like to say how much I appreciate Meadowood Nursing Center in Clear Lake for taking such…read moregood care of my mom. She was recovering from a fall, and she had a great team helping her, the nurses, and PT, and staff were very kind people that helped her get back on her feet. Christian was the first person I spoke to at Meadowood, he helped with getting her admitted and he always answered the phone if we had any questions. And Peggy in the billing dept. was awesome, she was very helpful with all the paperwork, and she is very resourceful and said if I had any questions in the future that she would help anyway she could. I really enjoyed working with Francine the case worker, she gave me progress reports on my mom, and I appreciated all the work she did. Nurse Taylor is amazing, she went the extra mile when I needed some help, and she explained in detail how my mom's care was going. Nurse Wendy was the first nurse that helped my mom, and she was lovely and was so happy for all the progress my mom made. And a big shout out to the people in the dining hall, Kyle and Barry were so sweet with the residents I watched them talk to all the residents and they were very caring and funny and walked around to make sure all the residents were happy and taken care of. Even offered my husband and I hot chocolate. I am writing this review because my mom told me how nice and caring everyone was to her at Meadowood and that they were always patience with her which means so much to me, and I knew I had to write a big thank you to them. People that work at nursing homes work very hard and sometimes do not get the recognition they deserve. There are so many people in nursing homes that have special needs, and I saw firsthand how hard everyone at Meadowood work and I just want to tell them how much my family appreciates them.