I've been in the UPS store 3 times and same rude women each time. Not only rude to me, but rude to…read morethe other customers around me. She is short with her attitude and makes you feel uncomfortable. I thought the first time maybe she was having a bad day, but she was exactly the same each other time. Will never step in the location again. I found another location and they could not have been more helpful.

Twice to this location. The first visit was a decent experience. The second visit was terrible…read more Hispanic woman with a nose ring in her right nostril and major attitude. Most likely won't return now just because of her. Life is stressful enough and doesn't need her attitude on top of it all.

This shipping store is one of the best, I've ever been to. I…read morestopped in with a three packages to ship. I explained the man at the store how important these were to me, and that nothing could happen to them. He was a total pro. He reassured me that they would arrive safely. And they did. It was such a relief. I recommend this store for all your shipping needs. Also, they had amazing greeting cards, called Bald Guy Greetings. I think I bought a dozen of them. I'll be back...for sure.

We placed an order for a u-haul to be picked up on a Sunday. We arrived to the store and it was…read moreclosed. No one contacted us a head a time to provide a code or anything. We ended up canceling the reservation and going to an actual u-haul store.

Always had a good experience at this store, but just today one of the workers were super rude. I…read morebrought my kid with me, which of course as any kid would, it look at their beanie baby collection. All she was doing was looking at the bluey ones. & one worker (that's not helping me), as I'm looking back & fourth to the lady that's helping me and watching my child, says "your kid is looking at the beanie babies" & I said "yup" & she proceeds to say "she's taking cards out" & I said "where?" Because my daughter didn't take ONE card out. & she said back, "I need to watch my kid". HOW RUDE. My kid is looking at the beanie babies. I was thinking about buying one since my daughter seemed to like it. But not anymore!

This is a small shipping store somewhat hidden next to Jets pizza in the Del Prado shopping center…read more They were crazy busy with people constantly coming in to ship. There were four employees working the counter and one stacking and sorting. They are a very well oiled machine! No unnecessary running in circles. Direct and to the point but had the time to wish each person a Merry Christmas. The owner is a very lucky employer to have a great team. Great job!!!

I went to this ups store today. I had several boxes and let 1 box on the coumyers because it was…read moretoo heavy the boxes I was carrying. the rude attendant ask me with attitude to move out . Then he attended the lady and keeps attending every else. the attendant was upset claiming that understood me and that I disrespected him while he was the one that disrespected me. The owner was present and did not due anything to assist me, I m an elderly person and felt that this attendant discriminated me because I'm an elderly vs assisting all young clients,Hope that others don't go to this horrible experien at this ups store in lehigh acres Florida . I rather go after this mistreatment to another ups store.

The line was about 10-12 persons deep; 2 people at the desk/counter. Clearly, they are…read moreshort-handed. I get to the counter and the attendant says: "This one says it has already been returned (Amazon)"; I thought perhaps I printed out the wrong shipping slip. The clerk told me - "Go to Amazon", so as I am going on it, she actually put her hands on my phone and started scrolling through it; she was incredibly rude; I told her that I couldn't find it on there; she then stated "What do you mean? It has to be there." I said that perhaps I mistook it for a different return - and that I didn't want to hold up the line. "Didn't you go to where I told you to go before? " I told her that I was well aware as to where I needed to go, however, it was not there and that I would come back later. She said nothing. This rude employee has zero personality, zero customer service, apparently her attitude allows for her to be rude to people. I will go out of my way never to return here again. Get some better employees!

I needed a renewal passport photo. My local UPS store could…read morenot accommodate. This store was the closest second option. By mocking my grumpiness, the friendly staff coaxed a reluctant smile for the photo. $15 later, mission accomplished.

Call to confirm hours with the store. I got a customer service rep that told me they close at 6 PM…read more I even checked their website as well and also on yelp it says that they close at six. I arrived at 5:45. They were completely closed down with the sign up. Definitely won't be back. Thanks for wasting my time

Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Wonderful experience. Friendly easy to work with. Kept me In the loop the whole time highly…read morerecommend

Awesome place. Staff are so nice. Always busy. And I frequent often, with my Amazon returns!read more

I went yesterday to the store to send back a return for ups. I was having trouble getting the…read moreshipping label off my phone and the 3 associates were Sooooo Helpful and Friendly!!!! they were bound determined to help me!! it was 2 women and a gentleman. I Only remember one of the womens name was Lynda. Sorry I Don't remember the other 2 because they Definitely Deserve recognition too!!!!

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

This shipping shop is conveniently located in the Verandah shopping plaza with plenty of parking…read more The gal who is typically working (think her name is Honey) is very knowledgeable and dependable. She is able to triage multiple customer needs at a time so I'm never waiting long. However, I've started using the Babcock package shop instead as I've found it's significantly less expensive to send from there despite using the same carrier and same destination as Quik Pack.

Find this business and employees excellent. They always try to go the extra mile to make sure that…read morethings are done correctly and what is best for the customer. I find all the people and services far exceeds that of the USPS