I lived here for over a year. As soon as I signed up thru this apartment with my phone number and email, I started getting spams throughout the whole time I've lived here.
I paid $400 deposit when I moved in but they only credit me $99 when I moved out. They didn't return my deposit but charged me extra that I had to pay them.
It's gated, vehicle and pedestrian gates were residents accessed only with remote and cards controlled. The exit gate is really slow to open. I never had any packages stolen or dealt with crimes.
1 bedroom is rarely available. The apartments were tucked away at the end of a court with no public thru traffic.
I had to pay extra monthly to rent in units washer and dryer which were used. They were stained and dirty and smelt so bad, like moldy and body odor. I kept having to clean them.
The fridge was not clean and smelled so bad, like rotten. I had to deep clean the fridge/freezer and rolled it out to clean the back area and under. it smelled worst when the weather would warm up. They charged me for a replacement drip pan when I moved out when it wasn't new when I moved in. I also had to clean the microwave.
The master bathroom was disgusting and unclean. There's a lot of rust and chips in the bathrooms sinks and tubs. The carpet was dirty with stains and hair. The apartment charged me for carpet cleaning when I moved out when it wasn't cleaned when I moved in.
I tried to get parts of the apartment cleaned or replaced because the previous tenants left it in such terrible conditions. The bathroom sink had water damage in the storage area floor which was rotting and I couldn't store anything under there. The sink also started to have noticable cracks which was probably causing the water damage. I put in a repair request and they left the storage area just saying it's cosmetic and tightened the pipe under the sink and left the sink cracked.
Uncovered parking was unassigned but I paid extra monthly for a covered parking spot. There were signs saying Reserved, and unauthorized parking will be towed. There were still people who were inconsiderate and still parked. There was a neighbor who parked their car so close to my paid spot, they would park on the white line or over the line consistently.
The neighbors relatively left me alone but there were an older man who tried to talked to me when I moved in and kept staring at me. I heard my neighbors occasionally yelling and arguing throughout the night and early morning.
The neighborhood is filled with bugs and birds seasonally so they would be on my balcony, and some mornings, hundreds of birds in the trees and area chirped non stop so loud. Birds kept pooping on my balcony and would try to build nests.
If the cost of maintenance was too much, they wouldn't fix repairs. I had a call asking about two of my older work order that wasn't done. This place wasn't always organized. And sometimes they wouldn't give notice before they enter your apartment but would send you a notice after sometimes.
I had to pay extra for built in, not optional, cable and internet. The cable was discontinued during my lease and the cable company charged me an early cancellation fee even tho it was the apartment decision and the apartment management should've addressed that. The apartment still charged me the same monthly fee even without cable because they said the internet speed increased but internet was bad. The units went up to 3 stories and there are just stairs no elevator.
All of the units mailboxes were in the same area by the pool. I was given the wrong key to my mailbox and when I went to management, they said I just had mail stuck pushed up in my mailbox. The handyman finally gave me the right key because management doesn't seem to do much or know what they're doing.
The pool is by the management office, it's smaller and hours were opened seasonally. There is also a small gym in the management office that is open 24/7 by residence key card access with single bathrooms.
At the end of my lease, they would automatically charge me month to month rates. You would have to give them a 60 days notice to move out. When I turned in all my keys, the employee didn't give me a receipt even when I asked for one. Management called me the next day claiming I didn't turn in my keys. They're unorganized and don't properly communicate with each other. read more