I have lived here for the past year and have had a great experience! The amenities are great and…read morethe staff are friendly and responsive to any issues that arise.

I moved out of this property in October 2025, and as of May 2026, I have still not received either…read moremy security deposit refund or an itemized security deposit disposition statement. I have contacted the on-site staff multiple times regarding this matter and was repeatedly informed that all deposit matters are handled by the corporate office. However, despite waiting more than seven months, I have received no resolution, communication, or update regarding the status of my deposit.

My wife and I lived here for 8 months and it was honestly one of their worst living experiences we…read morehave ever had. Granted the staff is kind and does what they can, they are severely over their heads. We were surrounded on all sides by neighbors who either made our home smell like weed, kept us up all hours of the night or dumped their trash everywhere. My wife's car got keyed twice. Someone got their tires slashed in the parking lot. Great place for college kids who don't care, but not a good place to live for anyone else. I would advise that people stay far away.

If Zero was a choice that's how I would rate this corporation. It's a corporation ran by Engage…read moreManagement Conway. They do not like you to call this office only the front office at the apartment complex, because they don't want to take care of all the issues. It's less expensive because there is no safety. The gate is a front, it is constantly broken. Actually for 6 months. Garbage is pilled up by the dumpster, so the smell is awful. Lights in the entryway are broken most of the time so it's dark. The entryways are never blown out and clean, garbage and leaves piled up. One time there was a naked guy walking around showing his parts to girls and nothing happened, staff just brushed it off. They are not responsive, most of the time when you call they don't answer. One time, I was at desk and the lady let the phone ring and said she was tired of answering calls and not answering rest of day. If you believe they clean apartments when you move in and clean the carpet, no no they don't. Bugs everywhere in the cabinets and also found feces around the toilet. Do not rent at this complex, these reviews you are reading is the truth.

the process for me to apply and get approved to move in was quick. the front desk employee was…read morehelpful and kept me updated on the process. all of the office staff were always so helpful, friendly and professional. most of the maintenance staff would be quick to respond to maintenance requests. I had one time that maintenance came into my apartment without notice. most of the landkeeping staff were courteous too, they worked around you, but there was one that tried so hard to get attention, he kept driving his lawnmower on the pavement in front of wherever I was in my way, stare at me and try to dance around. I liked that it's a gated community and the gate stayed closed most of the time, only control access to tenants and workers. the gates would stay open during thunderstorms or power issues. they have a pool open during summer time and a small gym area. there wasn't an apartment available for me to view before I moved in. The outside looked nice. when I did move in, the inside of the apartment was made of the cheapest materials which are not that sturdy and not practical which made it hard to maintain and clean. the apartment was so poorly cleaned before I moved in, I had to deep clean the apartment myself. there were multiple things that didn't operate and constantly had issues. all the electrical outlet were dirty, worn out and loose. if I plugged anything in, the plug would barely hold or fall out. the windows are covered with thin and fragile blinds, I had to cautiously move every time I wanted to use the windows. the blinds had bends and stains on them. I reported it and the apartment employees said they'll send housekeepers back out but never did. all of the shelves in the closets were wired racks and they were dirty. it took me so long to have to clean each individual rod. the walls were painted with hair painted in. the cabinets, sinks and faucets had scratches, chips, dents, stains and were warped. the bathroom sink faucet would spray out everywhere instead of stream, it was short and close to the sink that I was practically rubbing my hands and items on the sink everytime I used it. the sink would drip underneath. the previous tenant left a dirty soap dish super glued into the bathtub that I have to pry out. the toilet was so small and it couldn't sit flat on the ground so it wasn't sealed, it would wobble every time it was used and water would leak out around the bottom. I would have to hold down the lever to flush evertime. I reported it to management and they came out the same day to work on it but the issue kept coming back, because the apartment is so cheaply built. water from all the faucets smelled bad. all of the appliances were so old, outdated and barely function like they should. the stove didn't even have a preheat indicator. the fridge and freezer smelled terrible, like rotten food. the fridge wasn't very cold, I was not safe to store food longer than overnight. I had to take the bottom panel of the freezer apart and clean all the spilled food juices left there over time. I spent hours continuously cleaning the fridge but it was so old, it kept smelling so bad. I reported it to the apartment employee but all they did was replace the fan cover not the smell. the fridge barely kept anything chilled and the freezer didn't keep food frozen. I had in units washer and dryer. the washer was newer and clean. the dryer was dirty, rusty and made my clothes smell bad. they had open parking, parking close to the building was for tenants and tenants had vehicle pass that are hung on our rear view mirror. while visitors didn't get a pass but are to park away from the building by the fence line. Available parking spots usually wasn't an issue. they had a courtesy officer on site for noise complaints, which I never had to call, my neighbors on the sides were quiet. but my upstairs neighbors constantly walked around and making noises upstairs all throughout the night, the installation were thin. I heard seasonal birds chirping all throughout the night and into the morning. I occasionally heard a nearby train but the neighborhood was mostly quiet. after I moved out, they charged me cleaning fees even if you leave the place clean, and "missing" items that I never had to begin with. they also changed me utilities fees after I shut off my utilities, those extra days after I moved out, they used the utilities to work on the apartment after my lease was over.

Terrible place. They make you pay your deposit with your application then if you're denied they…read moretake almost 2 weeks to get your money back to you. Thiefs and liars out for a buck, they'll tell you anything. The office staff is a bunch of 20 yr Olds you can barely talk to. I thank the heavens I got a much nicer place instead.

I lived here for over a year. As soon as I signed up thru this apartment with my phone number and…read moreemail, I started getting spams throughout the whole time I've lived here. I paid $400 deposit when I moved in but they only credit me $99 when I moved out. They didn't return my deposit but charged me extra that I had to pay them. It's gated, vehicle and pedestrian gates were residents accessed only with remote and cards controlled. The exit gate is really slow to open. I never had any packages stolen or dealt with crimes. 1 bedroom is rarely available. The apartments were tucked away at the end of a court with no public thru traffic. I had to pay extra monthly to rent in units washer and dryer which were used. They were stained and dirty and smelt so bad, like moldy and body odor. I kept having to clean them. The fridge was not clean and smelled so bad, like rotten. I had to deep clean the fridge/freezer and rolled it out to clean the back area and under. it smelled worst when the weather would warm up. They charged me for a replacement drip pan when I moved out when it wasn't new when I moved in. I also had to clean the microwave. The master bathroom was disgusting and unclean. There's a lot of rust and chips in the bathrooms sinks and tubs. The carpet was dirty with stains and hair. The apartment charged me for carpet cleaning when I moved out when it wasn't cleaned when I moved in. I tried to get parts of the apartment cleaned or replaced because the previous tenants left it in such terrible conditions. The bathroom sink had water damage in the storage area floor which was rotting and I couldn't store anything under there. The sink also started to have noticable cracks which was probably causing the water damage. I put in a repair request and they left the storage area just saying it's cosmetic and tightened the pipe under the sink and left the sink cracked. Uncovered parking was unassigned but I paid extra monthly for a covered parking spot. There were signs saying Reserved, and unauthorized parking will be towed. There were still people who were inconsiderate and still parked. There was a neighbor who parked their car so close to my paid spot, they would park on the white line or over the line consistently. The neighbors relatively left me alone but there were an older man who tried to talked to me when I moved in and kept staring at me. I heard my neighbors occasionally yelling and arguing throughout the night and early morning. The neighborhood is filled with bugs and birds seasonally so they would be on my balcony, and some mornings, hundreds of birds in the trees and area chirped non stop so loud. Birds kept pooping on my balcony and would try to build nests. If the cost of maintenance was too much, they wouldn't fix repairs. I had a call asking about two of my older work order that wasn't done. This place wasn't always organized. And sometimes they wouldn't give notice before they enter your apartment but would send you a notice after sometimes. I had to pay extra for built in, not optional, cable and internet. The cable was discontinued during my lease and the cable company charged me an early cancellation fee even tho it was the apartment decision and the apartment management should've addressed that. The apartment still charged me the same monthly fee even without cable because they said the internet speed increased but internet was bad. The units went up to 3 stories and there are just stairs no elevator. All of the units mailboxes were in the same area by the pool. I was given the wrong key to my mailbox and when I went to management, they said I just had mail stuck pushed up in my mailbox. The handyman finally gave me the right key because management doesn't seem to do much or know what they're doing. The pool is by the management office, it's smaller and hours were opened seasonally. There is also a small gym in the management office that is open 24/7 by residence key card access with single bathrooms. At the end of my lease, they would automatically charge me month to month rates. You would have to give them a 60 days notice to move out. When I turned in all my keys, the employee didn't give me a receipt even when I asked for one. Management called me the next day claiming I didn't turn in my keys. They're unorganized and don't properly communicate with each other.

The management here is horrible and the front desk lady (Laura Behymer) cares none about you and…read moreeven accused me of forging a signature because it didn't match up with the signature provided a year ago. Therefore my other leaseholder had to come in person to the front desk to sign the paper again. the guy who uses to work up there (or still does) is very nice but you don't see him often. You will waste your time living here. The apartments are very nice but the management makes this place feel less of a home. Update: The repair guys are horrible, and will even walk in on you while you're taking a shower or a bath without you knowing. Which to me is a big safety hazard. They will come in your apartment when nobody's home and not even give you a warning. Most of the time when they are coming in they are repairing things that I've already fixed because I've put in multiple request and just lost all hope that they were going to come at all. Laura is one of the worst of them all she's very rude and when you have a problem she doesn't seem to care and makes sarcastic remarks. I was even trying to talk to her about an issue I had and after she got done talking I tried to put my two cents in and she rudely said " let me finish and maybe you'll understand." I honestly feel like if she doesn't work here the place would be a lot better but it's way overpriced for shitty management.

I do NOT understand the hate the management gets. I have NEVER been treated with anything other…read morethan with polite, friendly and professional behavior. Do I sometimes have to pay a some late fees? Sure but I knew the policy when I signed my lease. Why would I get mad? Seems to be a turnover in maintenance staff but they work for a rent discount not a long term career. That being said the repairs are not always done the way I think an actual professional would do them but these are not fancy apartments just clean and comfortable. I love mine. Especially the price. Biggest complaints are dog poop from rude tenants and the closest dumpster has a broken cement walk area at its entrance with zero lighting so people having to take trash out in the dark will just set everything on the ground rather than risking a fall or encountering someone sketchy in the dark. Also not sure how the lack of lighting there and over building numbers aren't required. The broken cement is probably against ADA laws for wheelchair users. I know there have been reported car break-ins and I fights at night but I go check my mail at 2 - 3:00 in the morning with zero fear or problems and no social interactions!

PLEASE believe the negative reviews!!!! The entire move in process was terrible, being told by…read morephone MULTIPLE TIMES that was my actual apartment would be one location only to get there after moving from Dallas TX & it was nothing like we discussed. I called the office to inform them of the error & was told there was nothing they could do about it because I had already signed my lease. The carpet was old & in terrible condition, my bathroom sink was corroded & was "scraped" by maintenance & told you were not replacing faucets at that time. Let's not even mention the horrendous washer machine that I had to use. All of this was noted on my move in sheet. It's been a terrible stay & I wouldn't recommend!!!!

As a young woman, I personally felt uncomfortable and unsafe during my stay here. My unit received…read morevery little sunlight which felt depressing. While the rent is cheaper than many Conway apartments, I would not recommend living here alone if you have other options. I also had a few unsettling personal experiences while living here that made me decide I will not return.

I honestly think it was an OK place to live, given the price I paid for the apartment. 560 for a 2…read morebedroom unit isn't bad. Maintenance was quick to respond to issues and very nice. The office people weren't always the friendliest, though. Sometimes when I called, the woman acted like I was bothering her, as if it wasn't her JOB to help me... but whatever. Some people in the reviews have complained about roaches. In my unit, I never had any. Spiders were sometimes a problem but after about 2-3 weeks of relentlessly spraying the apartment down, I hardly saw any anymore. They didn't power wash the buildings nearly though, so there were always unsightly cobwebs everywhere outside and they didn't seem to care one bit when I complained. I ended up knocking them down myself with a broom whenever they popped up. This place was my very first apartment. I lived here for a year and a half and honestly my only two complains are cobwebs and management (whom I only interacted with occasionally). Not too shabby. I think 4 stars is fair.

After living with this company for 3 years ,I decided to purchase a home. 1 month after moving I…read morereceived a letter from them stating that instead of receiving some of my security deposit back I owe them money. I was shocked when they told me I owed $285. They charged me $555 to paint, $30 for keys I turned in and $200 to clean. Beware and rent from this company at your own cost....

I rented a place from Rush-Hal for sixteen months. They were always really good about maintenance…read more(the place was already in good shape when I moved so maintenance was never a problem). The apartment itself was in really good condition and very nice, and in a great neighborhood (wish i still lived in the neighborhood). Something rare that they had was someone in charge at their office that could actually make decisions, alter contracts and generally get things done. I'm appreciative that they had this at their office. Normally, there are only hired office people around that can't make any decision or get anything done. With Rush-Hal actually having one of the owners working at the office, it was possible to actually get decisions from a person and not just have blanket rules that the office people have to follow. My experience with Rush-Hal was good, that's about all that I can say.

I previously lived here at Centerstone. I enjoyed living here. The apartment was nice and it was a…read moregood location. They are very pet friendly which is a plus. One of the few downsides would be that people did not pick up after their dogs, so watch where you step! Parking is very tight if you come home late, but I do remember seeing them towing cars that weren't supposed to be there, so I appreciated they did enforce this policy. I always see reviews of apartments where people are mad about not getting a deposit back, so I would just like to confirm that even though my roommate did have a dog, we did still get a good amount of our deposit back. Overall I would definitely recommend this place if it is in your price range.

They wonder why they have a 1.0 star review on yelp. Take a good hard look in the mirror ladies…read more Professionalism matters.

love it here! moved here from over by UCA, and the difference is amazing!…read more parking's good, no hassles for visitors, secure property, 24 hr gym, clean pool, and it's gated! My 2 bd/2bath apt. is huge- & much nicer than other apts. I've lived in.

From the owner: Welcome to High Point Park Apartments, a premier apartment community in Conway, Arkansas, where…read morecomfort, convenience, and quality living meet. This well-established residential community offers spacious and thoughtfully designed floor plans ranging from cozy one-bedroom apartments to generous two-bedroom layouts — all crafted to suit a variety of lifestyles and needs.