Whenever I come into the store I always get greeted and helped properly and timely. Our piano is…read moretuned by Joel and he knows his stuff. He is always courteous. The movers have always been courteous as well when we've gotten a different piano. And the sales manager always knows what he's talking about and he's kind and people oriented.

Great service Tuned a Baldwin Grand perfectly…read more Also moved the Baldwin Grandcsnd set it up correctly after United Movers put the legs on in the wrong places.

Nathan recently tuned our aging piano and took time to patiently explain the complexities of older…read morepianos and keeping them tuned! We were very happy with his prompt and efficient service and the email reminders were very helpful!

From the owner: Over time pianos gradually stop performing at their true potential. We offer expert personalized…read morepiano service enabling you to enjoy your piano the way it was designed to be.

Our old piano received a great tune up and key repair after being out of tune in just six months…read more Kevin was a wonderful and friendly repair man. He was extremely informative on what he was doing and how he was tuning our old baby grand piano. I am so thankful he came to N.C. just over the boarder to give our piano the service it needed. Whenever you need you instrument tuned please give Ye Old Piano Shoppe a call.

Got a tuning and few small repairs from Kevin today and he did an excellent job. He has an…read moreabundance of knowledge about his craft and he is thorough in what he does. It was a pleasure to meet him and we will be using his services regularly in the future.

Our churches grand piano needed to be tuned & have various wires replaced. We were recommended to…read moreGulder's. The pricing was very acceptable to us. Benjamin Gulder was a joy to work with. Cordial, courteous, & knowledgeable. Overall, the services are one we will certainly be using again! Rev. James C. Murray, Jr. Sr. Pastor, President, CEO

From the owner: Piano tuning, repair, professional cleaning, consultation, and more.read more

Carlos is punctual, professional , gifted, listens attentivel, resourceful and answered my…read morequestions. Carlos did an awesome job tuning our instrument. It was a pleasure having his talents and expertise in our home. Going forward, we would like for Carlos to tune and service our instrument. He makes it sing! Thank you, Carlos & Piano Tech Jerome & Marilynn Bailey

Very rude customer service and racism too…read more I wish I can rate 0 star I was just trying to get a quote and bargain

After my original review, Mr. Schaefer promptly reached out and came to tune the piano. It's now…read moreplaying better, and my husband--who was home during the visit--found him very personable and likeable. I appreciate his follow-up and professionalism in making things right. Overall it's a beautiful instrument that I enjoy having at home.

Columbia is really lucky to have RIce Music House. They are a leading sponsor for the USC School of…read moreMusic, and for countless concerts and events around town. They provide top quality pianos for only the cost of transportation for many organizations and events including the Women's Symphony Association. It is truly special to come to their showroom and try the wonderful selection of Steinways as well as their other pianos and keyboards. I purchased two pianos from them both of which were very fairly priced and excellent instruments. They are truly knowledgeable about pianos and keyboards technically and were willing and able to give me excellent advice. They followed up the sale exceptionally well for me. Many months after buying my keyboard from them, I needed the keyboard to be revoiced for a different location to balance the tone and they gladly did it for me two times for free. I would highly recommend them and their staff. Alan K.

Excellent customer service. Responsive and knowledgeable. Glad the family piano got such TLC from…read moreexcellent professional piano movers. So glad I was able to locate them as I get ready to sell my home. Thank you, Jim for taking such good care of the much beloved family piano.

I had a great experience with Jim's Piano Movers. I bought a piano from a family in John's Creek…read moreand had it moved to my apartment in Virginia Highlands. Jim was extremely professional and accommodating with the move. I called him on a Sunday and we scheduled the piano to be moved that Thursday. The fee was $300 - to move my upright from a first floor house to a second story apartment (up one flight of stairs). The entire move went smoothly. I watched them move the piano up the stairs and they definitely knew what they were doing. I will definitely use this company again!

Very friendly, competent, and prompt service. Reasonably priced as well - all around a very…read morepositive experience. I had an initial setup done on a very inexpensive Les Paul type guitar and they did a great job. I also swapped out a set of pickups on my favorite Strat and everything came out perfectly.

I took my acoustic guitar there because I had a muted fret. They did a fret leveling and setup, and…read moredid an excellent job. It was finished in a week and at a reasonable price. Great service, great price, and friendly staff.