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    The Phoenix Skin

    5.0 (4 reviews)

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    5 years ago

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    5 years ago

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    Phoenix C.

    Thank you so much. Look forward to seeing you again .

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    4 years ago

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    The Beauty & Wellness Collective by Injection Gal

    The Beauty & Wellness Collective by Injection Gal

    4.6(70 reviews)
    7.3 km

    Absolutely love my experience with Kat and the Beauty Collective! Each time I come in we always get…read moreto chatting and catching up on all the things that have happened. Every time my services come out wonderful and I leave feeling refreshed! Their new place is absolutely gorgeous and the set up is perfect for their high-end and luxurious treatments!

    I don't usually write reviews, but I felt like this one really deserved it…read more I had an Opus face treatment with Erin at The Beauty & Wellness Collective, and from start to finish, the experience was amazing. Erin was incredibly caring, thoughtful, and made me feel comfortable every step of the way. When I first walked in, I'll be honest--I felt a little intimidated. The space is beautiful, modern, and very high-end, and I wasn't sure I would fit in. But that feeling didn't last long at all. The entire staff is so warm and welcoming, and they truly make you feel like you belong there. What stood out to me most is that they genuinely care. There was no pressure to upsell anything, which is rare. Instead, they took the time to understand what I needed and helped guide me to the right treatment. I was also nervous about pain going into it, but Erin was so gentle and reassuring that it made the whole process much easier than I expected. I actually traveled 2.5 hours to come here because I've had bad experiences elsewhere--spending a lot of money with little to no results. This was completely different, and it was absolutely worth the trip. I would highly recommend The Beauty & Wellness Collective to anyone. They made me feel comfortable, cared for, and confident in my decision--and that means everything.

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    The Beauty & Wellness Collective by Injection Gal
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    The Refuge Spa

    The Refuge Spa

    4.4(135 reviews)
    5.1 kmDowntown
    $$$

    I had an amazing pedi day at the Refuge Spa! My nail tech, Alison, was incredible and helped make…read moremy "me" day that much more wonderful! This is now my new go-to for mani/pedis. Can't wait to go back for my next self-care adventure!!

    Prior to Christmas I booked a "Pedi Party for Two" for my mom and I. It was described on their…read morewebsite as a: Side-by-side treatment with softening soak and scrub, followed by nail care, trimming, buffing, and gel polish. Includes a bar beverage and a chocolate lava cake. Most of that was true, but I have to admit it was the chocolate lava cake that secured the appointment, because my mom is a chocoholic... and it was the chocolate lava cake that was neither offered, nor received. The staff was lovely and the nail technicians were competent, but the overall vibe was lacking. If there was music on, it was too low to hear. The central view was of a wall hanging fountain that was dirty and had a power cord hanging over the top of it. We opted out of gel polish, for personal reasons, and were fairly astounded at the slim pickings for regular polish... not even a basic, classic red was available (and that's what we were there for, at Christmastime). Lastly, because there were appointments stacked right behind us, understandably at the time of year, we were dismissed in flip flops. I was surprised there weren't drying lights available to us to wait under until our polish dried, in another area so the pedicure chairs could be evacuated and made ready for the next customers. It felt very slipshod to be walking my 75+yo mom out of the resort, in December, in barefoot and sandals. Because she was cold, she put her shoes on before exiting and messed up her polish. I know this isn't exactly the fault of the nail salon, but had we been given drying options, it wouldn't have happened. I was asked by the spa, afterward, in an automatic text form, to review my experience. I filled out a review, but I exceeded the allotted characters and was only able to address the lack of chocolate, promised in the price of the service, and the shortage of standard color options in the regular polish selections. It's been eleven days since our appointments, I understand Christmas happened between then and now and took that into account, but I have been surprised that no one reached out to address my dissatisfaction in the pricey package. Had I been contacted by the spa to simply acknowledge my concerns, I would have kept my review private.

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    The Refuge Spa - Eclectic art and unique decor touches

    Eclectic art and unique decor touches

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    Aesthetically Speaking Body & Beauty Bar - Follow us on Instagram @asbeautybar

    Aesthetically Speaking Body & Beauty Bar

    4.7(161 reviews)
    4.4 km
    $$

    I booked a dermaplane facial with Alana, the owner, and I am simply blown away. I've had many…read moreservices done from many different salons and after this experience I will never go to anyone else. Not only will you be treated like a queen but you will also get some great knowledge in the process. They have a very experienced and knowledge staff, and offer MANY services. Of all the reviews I have done, this one takes the cake and gives it to you too!

    I just wanted to update my review since it's been a while. I last came in April 12 to yet again…read morehave my eyebrows waxed by Alana. All my previous sentiments still stand about how wonderful she is in waxing the brows: she does it for their shape and not the trends. Additionally I wanted to comment on what a great business woman she is. It's been great to see her through so many changes and the growth of her business. She started off, when I started seeing her in 2014, just her and one or two other aestheticians, and a couple nail ladies. Now, she's got a good handful of employees also doing waxing and possibly other services. I only see her for my eyebrow waxes. Also in 2014 she started in a like four room office upstairs in a converted house to business building in midtown. Now she's got a larger converted house to business building, where she is currently. She truly cares for her clients and employees and wants to give everyone the best experience possible. Will continue to see her for waxing my eyebrows, and will continue to 10/10 recommend this business as a whole.

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    Microblading Before/After

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    Bella Grey Medical Spa - Before and after photos of a woman who received Botox injections

    Bella Grey Medical Spa

    4.0(43 reviews)
    5.1 km
    $$

    Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

    It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

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    Bella Grey Medical Spa - Before and after photos of a woman who received Botox injections

    Before and after photos of a woman who received Botox injections

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    Tiffany McCormack, MD, FACS

    Tiffany McCormack, MD, FACS

    4.1(57 reviews)
    8.4 km
    $$$$

    I went to Dr. Tiffany McCormack for a breast augmentation and initially had a great consultation…read more She came across as very kind, knowledgeable, and reassuring. Before surgery, I felt supported by both her and her team, which made me feel confident going into the procedure. However, my experience on the day of surgery and throughout the post-op process was very different. I did not receive my post-op instructions before or after surgery. I asked the team for them after the procedure and was told they would be emailed to me, but they never were. My husband also asked after the surgery and they told him they would be emailed as well (they were not). I had to call afterward to request them again. Most of my post-op check-ins were not done by Dr. McCormack but instead by her nurse/PA, and unfortunately, I did not feel they were very helpful or knowledgeable. The guidance felt limited, and I often left feeling unsure and unsupported. When I shared my concerns with Dr. McCormack directly, she seemed dismissive and mentioned in my notes her nurse wrote that I did not follow post op instructions (maybe because I didn't receive them). She lacked empathy for my bad experience and did not offer any solutions for her team's lack of professionalism. Additionally, the front desk staff was not friendly or inviting, which added to the overall disappointing experience. Based on my full experience, I would not recommend getting a breast augmentation here. I've since shared my story with a few people and, unfortunately, learned that I was not the only one who had a terrible experience many of my acquaintances have as well.

    I don't enjoy writing 1 star reviews. If you look at my Yelp, I save them for the worst of the…read moreworst. Looking over the reviews for McCormack, they don't seem to care whether or not someone is happy with their services. I had under eye surgery and chin liposuction (she said it would give me "definition" which was totally bs) with Dr. McCormack. During the consultation visits, everyone was so nice - they wanted my business. Dr. McCormack basically lied to me about my under eye lines. I said it was a huge concern for me. During consultations she said the lower blepharoplasty would remedy the bags AND the lines. Then on the morning of my surgery she said that I'd have to go to the MedSpa for the lines. I don't know WHY I decided to give them a second chance and try the MedSpa. I had a consultation with Precious, and again, my under eye lines where the reason why I went. She said that Botox would help. I paid for their "VIP" membership (total scam). The Botox didn't do one thing. So I've spent almost 10K at this place and feel ripped off. Then on top of all that, the MedSpa receptionist's are rude. My advice: Go somewhere else for everything. This place is totally overpriced and overrated.

    Photos
    Tiffany McCormack, MD, FACS - Blepharoplasty upper and lower.

    Blepharoplasty upper and lower.

    Tiffany McCormack, MD, FACS
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    The Phoenix Skin - skincare - Updated May 2026

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