I'm uploading this review on Yelp as I see they are deleting my reviews on their Google page…read more Renters beware -- this company is SHADY. For starters, they use a terrible 3rd party company for their application processing fees. Sunworld themselves are extremely hard to get ahold of for ANYTHING. I had to call numerous times and ask to be transferred and leave voicemails over the 4 days it took to hear back about the applications that my partner and I spent $110 on. Their ads are extremely deceitful & do NOT accurately reflect the amount of fees that you will be subject to, especially if you are a pet owner. The specific unit we applied for said it was pet friendly for both dogs & cats, required a $75 admin fee per pet & $35 a month pet rent per pet. Nothing less, nothing more. Our application was finally denied after 4 days, with the reasoning on mine being "low income" (I'm a stay at home mom with really good credit), and my partners reason being bad credit. We immediately contacted the property manager named Sharon & offered her a higher security deposit if they would be willing to accept that. We then asked if paying off the specific credit problem would make us eligible for the unit. She said if we gave her proof that we paid off the debt she would get our application approved. We immediately paid our debt, got proof & sent it over to her. She then sends us an email apologizing for the "confusion", and saying that they are now choosing to deny us due to the property owners 2 pet maximum which was NEVER brought to our attention or stated in the ads or on their website AT ALL. Mind you, we have one small border collie & two small indoor cats and would have never wasted money on applying if we were aware of this policy. We then called Sharon to ask why they would accept our application without being up front in their ads about the pet maximum, and we were met with a repeated answer of "there's nothing we can do" so we requested to speak to her manager. We were then connected with Paul Van Baalen who agreed to speak with the owner of the property & Sharon about a possible exception of the "rule" due to it not being stated in the ad. We then received an acceptance email stating that we would need to pay a $1495 security deposit AND a $1500 security deposit for our pets, which would be $500 per pet. This $500 per pet security deposit was never stated in the ad and when we questioned this, we were told "sorry it was left out of the ad, but it's company policy and you can look at any of our other listings and it will tell you that." I then told Sharon that we were not going to be renting from them due to their deceptive ads & lack of transparency causing us to lose money and time. After I thought all was said and done, I received a phone call from Paul Van Baalen AFTER HOURS telling me that we "ought to find someone else to rent from because this is going to be a bad marriage if it's already starting out this way" and that he "knows that people like us will throw every RCW in the book at them". Since he wants to bring up RCW, here's one for him. Under RCW 59.18.257, landlords must provide written disclosure of all tenant screening criteria, including policies that may lead to denial, before collecting application fees. Failure to disclose a $500 per pet deposit in the initial written criteria violates this statute and constitutes an unfair or DECEPTIVE PRACTICE. In the end I'm EXTREMELY GLAD that we aren't stuck renting from this deceptive company & will never be involved in anything that has Paul Van Baalen attached to it.

As a property owner, I have had no problems. Had a big incident with my property and they stepped…read moreright in to help me take care of everything.

Update: After I wrote my review I was sent a letter from Nancy 0's LAWYER "commanding" me to remove…read moremy review, threatening to sue me if I didn't. The lawyer claims my review was spurious, so, rather than being bullied by a big corporation with lots of money, who's clearly trying to use their influence and power to scare me into living in inhumane conditions I am updating this review with more evidence. I have been living in a house without a working kitchen sink for over 3 months. Attached is an email from Nancy O herself where she literally says "Stop playing the Blame game and take responsibility for your actions you continue to cause. According to the last two sink issues, Pay attention to what is falling or being put into the sink and your washing down the drain." So apparently the 1st time the sink stopped working it was because the food disposal (which is over ten years old, past warranty, and according to our contract I am NOT responsible for appliances that have outlived there warranty) stopped working. She says her plumber (who failed to fix the problem) found a bread twist (A BREAD TWIST!) and THAT is what made the sink break 3 times in a row! So im supposed to "take responsibility" for delapidated appliances? Also attached to back my statement that things started falling apart as soon as I moved in is a screenshot of long list of work requests I had to start putting in as soon as I moved. She actually once told me "Tomorrow the owner of the last plumbing co is coming to the 9 am appointment .Your in luck, they made a spot this week or you could be doing the dishes even longer in the bathroom sink. .I highly suggest you be there." (also attached) is this how you talk to a tenant? Is this professional? Did I mention she sent me a COMPLETELY BASELESS eviction notice (also attached) as well when I asked her to fix the fence? It took her over two months. My rent was paid up but i was given a "3 day notice to vacate" due to "waste, nuissance, and unlawful use of premises". Ummmm i don't have any waste at my house I barely even have furniture. I live like a hermit and don't even have a sofa and I've been here for over a year and make about 75k annually. As far as being a nuissance I've never had a bad interaction with any of my neighbors or had a complaint filed against me by any one in the neighborhood. And illegal use of the premises? Just racist and baseless. So baseless I completely ignored the "3 day notice" and she didn't even have the gumption to TRY to bring this before a judge. Just scare tactics and bullying methods of a management company that preys on minorities and working class renters. Literally, these people will harass you endlessly if you ask them to make repairs of any sort. I would only rent from the people if you are minority looking to hit it big with a racial discrimination lawsuit. These people are so sloppy they leave themselves wide open for litigation. FInally attached is the complaint notice where she is trying to bully a single father with her lawyers about a yelp review. Nancy I know you're reading this and you should know I will not be bullied by you.

they advertise a house for rent, take your app fee, take a lot of other people app fees, dont…read morerespond to calls. I was 9 days from when I applied and had to show up at a showing to talk to someone. super rude and unprofessional.

I needed a property manager and my experience with EKM Property Management went from an acceptable…read moreservice to an experience that made the renting of investment properties a negative one during the time they were employed by me. I should have gone to the Better Business Bureau web site first before choosing EKM Property Management and read the complaints against them. Some of the few but quite extensive and negative complaints should have been "Red Flags". I would have chosen another company if I had known in advance what I had to experience dealing with EKM Property Management. My time, complaints, and expense and the lack of their honoring their contractual service agreements were not worth the management fees they charge.

I have worked with EKM property management for 10+ years. Extremely professional and easy to work…read morewith.

Smart, clean jobsite, professional. I refer clients to Doug because of these qualities. I have…read morebeen thoroughly impressed with their work. You will be happy with them. Construction is messy but these guys clean up good everyday.

From the owner: Saiken Properties LLC provides a wide range of home services including window and door replacement,…read more kitchen and bathroom remodeling, exterior siding, interior and exterior painting, interior trim, tile, and general handyman services. Please give us a call so we can discuss your needs.

I rented from Ross Pacific and was so happy to have them out of my life, or so I thought. Just…read morebought a home that was previously rented through them and they are still just as bad, if not worse. They will treat you as any other property management company would until 1) a homeowner brings something up 2) you decide to move (which you inevitably will) 3) you call them out for not following through with something on their end. On multiple occasions while renting we found them sitting in their cars outside of our house checking on the property (no notice given whatsoever, even though 24 hour notice is legally required), they failed to give the renters of the house we were purchasing proper notice regarding moving out, pushing back our closing date 3 weeks (even though the homeowners had notified them and the renters far in advance), they never followed through on their end regarding lawn care, but then harassed us and refused to re-rent the property we were in because we didn't realize that 'basic' lawn care included precisely edging the lawn, removing our vegetables from the garden weeks before we had planned on moving, removing grass that had grown between paving stones, and cleaning all surfaces of moss (we mowed our lawn on a regular basis). They will always side with the homeowner, blaming and harassing you for things without waiting to hear your side whatsoever. No matter how perfect a property is, run as fast as you can, do not rent from Ross Pacific, I guarantee you it will not be worth it!

My family and I just recently moved to town and found an adorable little house through Ross…read morePacific. Though we haven't had a ton of interaction with Bridgette at this point, we're happy with what we HAVE experienced. For Example: Throughout our myriad moves (thank you, construction industry!), I've learned my lesson well. Upon entering into a new rental agreement... ALWAYS TAKE PICTURES!! However, I was pleasantly surprised at our initial walk-through here in Vancouver, that Bridgette was the one pointing out specific items and then documenting them with her own camera. Yup. SHE was the one taking pictures. What property manager does that? Uh... this one. Yay for her! (And yay for us!!)

TL;DR: BK gaslighted me and is not a balanced advocate for a property owner…read more I used BlueKey to manage my rental home for four years. As a new landlord, I was generally satisfied with the onboarding process (albeit with a bit of "mansplaining" which I chalked it up to me being a newbie). I also found the office and maintenance staff helpful throughout my time with the company. However, once I decided to sell the property, my experience deteriorated quickly. My interactions with one of the owners, Torstan, were consistently negative. I felt that he took a strongly tenant-focused position and regularly pushed back on issues that I believed were clearly the tenant's responsibility. During move-out, there were broken windows and other damages. Instead of helping resolve these matters, I had to argue for nearly every item. The process became exhausting, and I often felt that responsibility was being shifted back onto me despite clear evidence of tenant-caused damage. It took A LOT of follow up on my part to get communication on status of work, financials and timing. I was frustrated with every interaction in the end as BK made the final move out a negotiation instead of a business interaction. In conclusion, BK is NOT an advocate for the owner (not even close to a balance btw owner and tenant) and I would not use them again for the lack of support and for the constant gaslighting I experienced.

I was a tenant of blue key property in 2024-2025 along with three other tenants. While here, we had…read moreto fight with this management company to get something as simple as a larger garbage can. There were four of us using a small garbage that was taken out once every two weeks. We were told that we could use the other units cans until another tenant moved in. When another tenant moved in this was not upheld and the four of us were stuck lugging 6 cans (garbage, recycling, and plant debris) down our hill/stairs every few weeks. After months of this and asking for some sort of change, we asked our co-signers to get involved to which us tenants received an incredibly condescending response asking us if we would rather have contact go though the co-signers. I would like to add that this comment was made because we were four young girls and felt quite sexist to all involved as well as the co-signers. However for context our group included a civil engineer, a neuroscientist, and two biology students studying medicine. To further add to this, the management company never gave our mailman a key to our mailbox... in Portland where our packages were often stolen. While the other tenants and I liked our living space, this company was unable to provide functional basics like trash and mail.

Over my 50 years of life, I've had experience with several different property management companies…read more Finding the right home for your family can already be a stressful process. You're not just looking for a house--you're looking for a place where you can feel comfortable, raise your family, and know that TMG will take care of you and your family's needs throughout the time you live there. One thing I think people sometimes forget about property management is how many different variables are outside of the management company's control. They are trying to balance the needs of the tenants with the needs and decisions of the property owners, while also coordinating contractors, repairs, maintenance, scheduling, parts, and unexpected problems that come up when servicing a home. Has every situation gone perfectly or smoothly? No. But after dealing with TMG over the years, what has mattered most to me is that they have always made an effort to do what is right and take care of the tenant. Even when circumstances have made something difficult or taken longer than anyone would have liked, I have felt that TMG was working toward a solution rather than simply ignoring the problem. Of all the property management companies I've dealt with, TMG has done the best job of taking care of its tenants while navigating all the challenges that come with managing someone else's property. Based on my personal experience, I would recommend TMG over any other property management company I have dealt with. Finding a good home is important, but finding a management company you can trust to keep working for you when things don't go perfectly is just as important.

My worst rental experience in 21 years…read more -We are now on our 7th or 8th (hard to keep track) property manager in 11 months. Every time they are fired or quit, they do not notify the customers, so you go to contact your property manager about an issue and you learn they don't work there anymore. Have had multiple "we're going to do better" conversations with new TMG property managers to no avail. Sometimes a random TMG employee appears not explaining or introducing themselves. -TMG tenants disrespected the property repeatedly with massive amounts of outdoor trash, dumping used motor oil in soil (cancer causing hazardous toxic waste). 11 months later TMG says they talked to "the city" and a private company, the hazardous waste dumping is fine they say. Weird that criminal dumping of cancer causing hazardous waste is OK on a TMG property. TMG allowed these tenants to have unleashed "visiting" dogs daily on the property, dog waste not picked up until multiple complaints. Just say your dog is "visiting" to avoid pet rent lol. TMG tenants left a dozen+ trash bags leaking food and waste on the property, took TMG an entire week to remove it. -Property has been neglected for so long. Trees have not been completely trimmed, PGE + Portland forestry calls it a "tree emergency" which could start a fire. PGE informed me that the tree touching the power line could be "live" with electricity, told me to stay 50ft away from it but it's 15ft from my door. Our trees are scrapping up against neighbors houses. TMG trimmed some of the branches, PGE trimmed the most dangerous ones. Stone walkway is a tripping hazard, thousands of broken glass pieces in another gravel walkway. -TMG requires once a year to enter the home and photograph literally everything inside. Had to argue with them to schedule a time, TMG threatens to enter the home anytime they want to photograph everything you own, disregarding safety and animals. Bizarre behavior. Have never had such a personally violating inspection in 21 years of renting. -Day 1 of renting the home, TMG staff left the key outside on a windowsill and not in the lockbox. -TMG landscapers destroyed tenants plants and property in the yard. TMG employee responded by saying they were sorry the landscaping "didn't meet your (my) expectations". They send 3rd party contractors to the property with no instructions, allow them to destroy and do what they want. TMG does not review the work these contractors do, they don't care. -TMG gave us (?) a bunch of trash in the yard. A broken hose, a broken hose organizer, a broken sprinkler, broken and rotting wooden planters. Have never been given literal trash by a property manager before. -TMG installed blinds in the living room after tenancy started, replaced crumbling falling apart old blinds in June 2026. Sept 2026 submit a maintenance request to replace old blinds that continue to fall apart, we're told they "do not replace blinds during tenancy", even though they literally did twice. Happened twice, but doesn't happen.

Horrible experience. Inexperienced gentleman who don't know what they're doing or talking about…read more You know it's not good when the property owners know more than the men they're dealing with.

VPMG Property Management of Vancouver we're a pleasure to work with. They were efficient, attentive…read moreand very responsive to any needs and concerns we may have had during our rental experience. Avenir was always available to contact and quick to respond. We appreciated their professionalism. This is a great property management Team to work with if you are renting or wanting to list a property to be rented.

Horrible customer service after the purchase to fix issues with build quality. Built fence directly…read moreover tree stump, leaning fence took over a year to fix, never fixed trim on patio. I hope you like your neighbors because you will hear any conversations outside your house. Sound insulation is the worst I have ever experienced.. two car garage except the horrible design puts the HVAC system right in the front of one of the parking spots... so it's more a 1 car garage and a Miata or other sub compact car. Best of all, builder left the entire neighborhood to create our own HOA which was never disclosed we needed an HOA. Matter of fact one of their selling points was NO HOA.... Very deceptive and unethical builder.

I've bought 2 homes from them and had a great experience on both. I love dealing with local people…read morethat own the business.