I ordered a Dozen Free Spirit Garden Roses for my daughter after her stay in the hospital. They…read morewere very beautiful and she received them the next day. Thank you very much.

They are amazing!! Helped me order a gorgeous bouquet for my wife for our 47th anniversary. I know…read morenothing about flowers and what goes together. I told her my wife's favorite are Gerber daisies. She special ordered them and put the rest together. Beautiful!

Best arrangements in Charlotte, I would def recommend! They use premium flowers and always exceed…read moremy expectations!

Appreciate the history of the shop and selected it based on what it seemed to present online. I…read morewanted to place an order in a sensitive moment of life, which shouldn't be novel for a florist. Sadly, there was a severe lack of sensitivity and attention to detail. Overpriced for what it is! Definite room for improvement-- I would look elsewhere.

This is not your momma's florist. Willow delivers fresh, full, crowded, unique arrangements to die…read morefor! These are the kind of creations you drool over in fancy bridal magazines and such. Worth EVERY penny. I first saw their arrangements at--of all places--a funeral, and the creation I saw was unbelievably gorgeous. There were numerous other lovely arrangements there from other area florists, but they were your typical thing. Willow's arrangement stood out like a lovely thumb. I used Willow for the first time yesterday, and I'm so glad I did! My friend was really down-in-the-dumps, and I decided she needed a pick-me-up. This would be a good excuse to try Willow. I spoke with Tricia and told her the situation. With a creative florist like this one, I like to give them creative free rein, so I told her I wanted something cheerful and colorful, using whatever is really fresh today. She started listing the lovely selections of hydrangeas and roses and such, which all sounded great. I was pleasantly surprised when Tricia said she could deliver my arrangement this afternoon, especially considering it was about 10:30 AM, and the delivery address was way up in northeast Charlotte--a little on the border of their delivery range. Well, long story short . . . My friend received her arrangement at about 4pm that same day, and was just head-over-heels in love with them. She said all of her co-workers were insanely jealous, which is always a nice bonus. I spent $75. Was that more than I might have spent at a "typical" florist? Maybe. But I've spent 5 times that much on a single arrangement, and this $75 one was the most beautiful I've ever had the joy of giving. My one regret? That she wasn't around for my wedding 19 years ago.

Beware of lack of communication and this business not following the signed contract. The contract…read moresays flower substitutions are allowed, but inside the discussed color scheme (defined in our contract as burgundy and white). However, when I arrived to our wedding reception for nearly 200 people, yellow roses were everywhere and the planned burgundy dahlias were nowhere to be seen. My corsage barely had any burgundy in it. We had to have our cake tinted a soft color in order for the delicate handiwork to be seen, so we chose a mint green - the cake would have not looked green if it had white and burgundy flowers on it as planned. However, with bright yellow flowers on it, the cake LOOKED very green, and the yellow/green combo looked like vomit/sickly. There were some burgundy flowers on the cake - but they were very sharp and pointy flowers (not at all like the soft burgundy dahlias we had discussed) which contrasted sharply and awkwardly with the delicate pattern of the cake. Attached is a picture of what the cake was supposed to look like (modeled after) - it looks delicate and NOT green. Also attached with this review is the actual cake - with the yellow roses making it look very green and the "murder me" (as I call them) burgundy flowers - too sharp to go with the delicate pattern on the cake. I was so uncomfortable and upset (and shocked) when I arrived to our party, which can never be refunded or made up for. I texted Aubrey and asked what happened (during our dinner at the party) she did apologize and said the dahlias died recently in a frost. I have no idea why she didn't take the simple and professional step to contact me beforehand and discuss options. I would have never chosen yellow roses - especially around the cake. White ANYTHING would have been better. To boot, when I pressed her for a partial refund, she hesitantly offered to mail me a check for $50. That is precisely 2.5% of the entire bill, which was $2,000. I would have expected at least 25-30% refund. I refused the check, not even worth it. How disappointing and sad to arrive at such a huge party and feel so confused and disgusted because you don't recognize that it's anything you planned - and paid thousands of dollars for. And to know that all your family and friends have to see what you didn't want to show them.

This was my first experience with Bookout Blooms, and it was white-glove remarkable service. It's…read morehighly irregular to find a boutique flower shop that has in-house arrangements ready for delivery the same-day that are exquisite with fair pricing. First, their website is very simple, straightforward, and to the point. It screams elegance. All of their offerings aligned perfectly with what I was looking to send as a floral arrangement, and they even had a flower I thought was no longer in season! They delivered to the recipient in an expedited manner, and they even take a photo of YOUR final product and email it to you for quality assurance called a "BloomSnap". I was astounded and impressed. She was very pleased with the arrangement, and certainly in the future I will use this establishment again. Highly recommended to any and all in Charlotte!

Service was great! Flowers are beautiful. They had a good variety of flowers & plants.read more

Sending flowers to a friend for her birthday. I'm out of state so wanted to make sure the bouquet…read morewas a knockout. Byrum's catered beautifully to my color request - the purples and the reds they chose worked perfectly with the dress she wore for her birthday. Plus, for the price, it was quite an impressive display!

I placed three different orders to be delivered to three different individuals on the same day and…read moreintercepted them myself. I would have given five stars on day one. Unfortunately, one of the deliveries had three Hydrangea (her favorite) and two shriveled up in less than three days! They got fresh clean water each day. Never experienced that before and was disappointed.

Made an excellent arrangement for valentines day. It was important to include her favorite peonies…read moreand they made it happen!

I recently ordered flowers from Fleur D Amour. The owner went above and beyond to make sure a…read morefloral arrangement was delivered in a timely manner. She was professional, detailed and I cannot say enough nice things about her and the store. I will definitely be using them for all my floral arrangements. I highly recommend them.

I was in a bind and needed a quick turn around on a Monday. Nancy at Artistry Florals in Cornelius…read morewas amazingly helpful. She was very descriptive with what her arrangement would include and very passionate and knowledgable about the florals and services. She was able to get a quick turn around and produced an amazing arrangement that smelled heavenly. The recipient absolutely loved it. I will definitely go back to her again and again. Thank you Nancy!!!!

I ordered flowers to be delivered to a friend on New Year's eve. This was a custom designed…read morebouquet. Unfortunately, there was a mixup between my description of the flowers and how the bouquet was made and delivered. This wasn't discovered until the flowers arrived. I called to find out what happened and the only thing they wanted to do was make it right. They said that they would make another bouquet and have it immediately delivered. This was New Years Eve and in less than an hour, my friend had a 2nd bouquet delivered to her. I couldn't be happier with the response. I got from the florist and the customer service they gave. The bouquets were beautiful and the flowers were very pretty in both arrangements. I would definitely recommend this business and will definitely use them again.

Carolina Wedding Design is more than just a company...they are family, your confidant, and friend…read morethrough the entire wedding planning process. They really care about their brides and take time to get to know you personally to make sure your wedding is catered to what you like. I cannot imagine planning my wedding without Cortenay Matters! She made the process so painless and REALLY fun! All of the stress of planning a wedding never phased me because I completely trusted Cortenay and the Carolina Wedding Design team. Hands down best experience possible! They go above and beyond and I would recommend them to any bride! They are the BEST in Charlotte and made my fairy tale wedding come true!!!