I've been bringing my dog here for a few years now, and overall it's been a bit of a roller coaster…read morewith some staff turnover over time. There were moments where I honestly considered going elsewhere, but I've continued coming back and a big reason for that is Jasmine. She has been consistently exceptional, and you can tell she really listens and cares. Just incredibly knowledgeable, patient with all of my questions (even when I have a lot of follow-ups), and has always taken the time to address any concerns I've had. She's made a huge difference in my experience here and is a big part of why I trust leaving my dog in their care. Also, Damaris and Katie deserve their flowers too! They also work at the front and are always welcoming, attentive, and genuinely kind. Their energy also leaves you confident in dropping your cub off and going about your day. Most handlers in the yard have also been wonderful from what I've seen. At the end of the day, this is the only place I fully trust with my dog. I feel confident he's safe here, and while I appreciate having cameras available, I don't feel the need to constantly check them, which says a lot.

It pains me to write this "needs improvement" review because we've trusted Bow Wow with our dog,…read moreBeef, for several years and, for a long time, had positive experiences. Unfortunately, over the past year, we've experienced several concerning issues. During one boarding stay, Beef returned home with an injured paw and what appeared to be a significant allergic reaction on his muzzle and face. We were not notified of either issue while he was in their care. Later, I began noticing problems with his feeding instructions. On multiple occasions, food was left behind when I picked him up, which is unusual for my dog. I initially assumed these were isolated incidents, but after reading Yelp and Google reviews, I realized many other customers were reporting similar concerns involving communication, feeding, and overall care. I was also troubled to learn through public reviews that a dog had escaped and was subsequently killed. As a pet parent, that information was alarming and raised questions about the safeguards in place to protect the dogs entrusted to the facility. To their credit, the facility now has a new manager and the district manager did eventually provide a detailed response to many of my concerns. However, one of the most consistent issues has been the lack of timely follow-up. In my experience, it often takes multiple calls, emails, or weeks of waiting to receive answers. I am hopeful that the operational changes currently being implemented lead to meaningful improvements. My goal in sharing this review is not to discourage others from using the facility, but to encourage greater transparency, communication, and accountability. As pet parents, we are trusting these facilities with members of our families, and we deserve confidence that our concerns will be addressed promptly and that strong safeguards are in place to keep our pets safe.

Our two dogs mean the world to us, so we're always nervous about leaving them in someone else's…read morecare, especially since one of our boys is battling lymphoma. However, Joelyn and Liz at Ohana & Friends Pet Sitting put our minds completely at ease from our very first meeting. They took the time to thoroughly understand each of our dogs' personalities, routines and needs, paying extra attention to our dog's medical situation, medications and any special accommodations required. We could tell right away how knowledgeable, experienced and compassionate they are as animal lovers and caregivers. While our family was away on vacation, Liz went above and beyond in looking after our boys. We received regular updates complete with photos and videos showing our boys looking happy, comfortable and well cared for. Liz was diligent in adhering to the feeding and medication schedules for both dogs, and provided them with affection and care throughout her visits. When we returned, the house was tidy, our dogs were calm and content, and we could enjoy a stress-free reunion knowing they had been in the most capable hands. We are so grateful to Joelyn and Liz for the exceptional service and peace of mind they provide. We cannot recommend them highly enough and look forward to having them care for our boys again in the future.

We highly recommend Ohana & Friends Pet Sitting. We've used them several times in the past 4 years…read moreand couldn't be happier with their service. We know that when we go out of town our 3 kitties will have the best care. Our regular sitter is Christine and she is very responsible and communicative. She gives our kitties lots of pets and love and always sends us multiple photos so we can see them when we are away. She brings in our mail and packages and has even brought up our trash cans for us.

I am still SPEECHLESS over how Summer was able to clean my two dogs teeth. She is a magician. My…read moredogs hate when we try to put our hands or fingers in their mouth. They squirm and push their face away. Summer was able to keep them calm by wrapping them in a towel and being firm, fast and efficient in their teeth cleaning. We originally had MAJOR doubts that they would be able to get their teeth cleaned without anesthesia but really wanted to give her a shot with how good the reviews were. We figured it was worth the house call visit for a dental exam at least! And im so happy she was able to clean their teeth in the end!! The cleaning took 35-40 minutes in total for both dogs. Don't let the price scare you. Its worth it. My dogs were comfortable at home and around family during the cleaning. The before and afters speak for themselves. And trust me. They've never had a cleaning in their 6 years of life, so their teeth were bad! Still in shock! And so very happy with the service. Already booked their 6 month follow up! Thank you Summer and Lalo for cleaning the chuggos teeth!

Holy moly! They just finished and I ran to Yelp to review! They did such an amazing job! Even…read moretaking our 11lb. dachshund to get his nails trimmed at Petsmart is a struggle that usually takes 2 people to accomplish with how squirmy he is, but her techniques had him sitting still and calm for a full teeth cleaning and nail trimming. And having her and her partner come to our house made it even more quick and efficient. Can't recommend them enough!

I highly recommend Double Dog Dare Ya for both daycare and grooming. Our family adopted a very…read moreactive, very smart, very strong one year old dog in December. Our dog loves to play but can also be independent-minded and reactive. The daycare staff intentionally groups dogs that play well together and genuinely care that the dogs have fun. My dog greets the staff as enthusiastically as family. I scheduled a grooming appointment expecting the groomer might be able to partially wash him if they're lucky since the veterinary office suggested we give him a sedative before the next visit. The staff assured me that the groomer is very patient and good with active, reluctant dogs. The grooming was completed beautifully without incident.

Robert is the best! He does a great job with my German Shepherd, Damian. He somehow manages to turn…read moremy wild child into a clean, fluffy, great-smelling gentleman every time with sparkling clean teeth. What I appreciate most is how comfortable Damian is with him. It's clear Robert is great with dogs and takes the time to make them feel at ease. Highly recommend!!

Adriana is simply amazing. I found out about her from one of my customers at the pet store I work…read moreat. I've used her three times now, and my experiences with her have been top notch. She goes way above and beyond what a typical pet sitter would do. I love getting her visit updates, complete with photos. My cats love her. She even offered to extend her visits at the last minute, when it looked like I was going to get snowed in at the Philly airport. Trust me, if you want to enjoy your travels with no worries about how your pets are doing, hire this amazing woman. She's worth every penny. Thank you, Adriana! :)

Furr Paws Only is the best! I have a very high energy dog so when I needed to find a dog walker, I…read morewas nervous I wouldn't be able to find anyone who can handle her. Then we met Adriana! From our first meet and greet, she put me at ease immediately. She's professional, knowledgeable and I absolutely trust her to take the best care of my dog. Not to mention Mia totally loves her! Scheduling and payments are super easy and she's very responsive to any questions or requests for visits. After every walk I get a detailed update with the cutest pictures from their walks. Best of all, when I get home Mia is happy and healthy. I would highly recommend Adriana and Furr Paws Only!

I had to come in late because of work, and they were still able to help me and fit me in after…read morerescheduling. They were so kind and understanding, which I really appreciated. The pricing was honestly amazing. For only $35, my puppy got her nails trimmed, a full bath and blow dry, ear cleaning, and even teeth brushing. That's such a great deal for everything they included. I was so happy with the service that I made sure to leave a tip. She came out smelling SO good, super fluffy, clean, and absolutely adorable. You can tell they really care about the dogs and take their time. I will definitely be bringing my puppy back again! Highly recommend!

I had a very pleasant experience here today. Everything went smoothly and my cat "Stormy" told me…read moreall about the time he spent over there. It was ALL good things! Stormy got a bath, his ears cleaned and his nails cut... cough... a "peticure." This was Stormys's first visit to a groomer and they made a good team. The prices seemed reasonable, the service was on point and Brenda (if I recall correctly) was amazing. She is very welcoming and definitely made me feel comfortable bringing Stormy back here in the future. Stormy says "meoow" (thank you). If you live in the area and need your pet groomed, give Joyce's Grooming Studio an opportunity to impress you, they will not let you down. I Will Definitely Be Returning!!! Enjoy! #jsho

Friendly staff, quick and easy and prices that can't be beat! So glad we found this place!read more

HORRIBLE! Uneven haircuts. Overpriced…read more My dogs haircut is so uneven, I want to cry for him. They cut his hair shorter than asked, cut off his brows (which I specifically told them NOT to do twice before they told him back), and gave him the most choppy, uneven hair cut. He's never had a haircut this horrible. I could have done a better job if I threw the scissors at my dog blindfolded. Def DO NOT recommend.

We've been bringing our pets to Media City for about 15 years now. No notes. The staff is always…read morekind, and helpful.

We have been going to Media City and Dr. Bazlova for years for our 10 year old Labradoodle Scout. I…read morehave been remiss in not posting a review until now...Media City and Dr. Bazlova in particular are wonderful. The staff is friendly, super helpful, caring, professional and responsive. They always have a wonderful attitude despite a busy office environment right in front of their desk. And I cannot say enough good things about Dr. Bazlova. She is super smart, responsive, caring, thorough and kind. When she calls to give test results she thoroughly explains them and next steps. If I email her a question through the website she always responds promptly. Our dog recently developed Cushings disease. She has been so lovely in helping us navigate reaching the diagnosis and now the treatment plan. I highly recommend Dr. B and Media City!

They did it again... Lucy looking like a little angel. Had to put a bow on her... thank you splash…read moredoggie

Very Disappointing Experience With Management…read more We scheduled our two-year-old Toy Poodle for an 11:00 AM grooming appointment about a week in advance, and we arrived on time. Our dog is extremely friendly, happy, and easygoing. The groomer herself was pleasant, available, and told us she was ready to start. Unfortunately, our experience with the manager was completely different. The manager told my wife that our dog would have to be kept in a cage and that we would be charged an additional fee. She also said that after the grooming and shower, our dog would again be placed in the cage. When my wife asked what the additional charge was for, the manager's attitude was rude and disrespectful. What I don't understand is this: If we made an appointment a week in advance, arrived exactly at 11:00 AM, and the groomer was available and ready, why should our dog have to wait in a cage and why should we be asked to pay an additional charge? I want to be fair--the groomer was nice and professional, and our complaint is not about her. Our problem was specifically with the manager and how she handled and communicated the situation. I hope the owner reads this review because good groomers can build a business, but poor customer service from management can drive good customers away. I strongly recommend that the owner review what happened and clarify the business's policies regarding appointment times, cage time, and additional fees.

I absolutely love the daycare at Pet Rush Inn. Coco is my soul dog, and I don't easily trust people…read morewith her, but I trust the staff here completely. When I first started taking her, she was extremely anxious, but with time she's adapted and absolutely loves it there now. They know how to handle dogs, the environment is structured and supervised; not just dogs in a giant room unsupervised. She gets real care and attention. She runs up to Priscilla and Daisy with kisses and I can go to work knowing she's safe and having an amazing time. I also love that they do cute activities like pool time and post Instagram stories throughout the day so I can see what's happening. If you're looking for daycare, boarding, or grooming, definitely give them a try. You won't regret it.

My dog Sputnik has been coming here since January 2026. At first, he had a hard time adjusting, but…read moreafter coming regularly, he absolutely LOVES it here. He's gotten to the point where he runs inside because he's so excited to be there! This place has practically become his second home, and he has such a soft spot for all of the staff. You can genuinely tell how much everyone cares about the dogs and the connections they build with them. The service is always above and beyond. Everyone is welcoming, happy to be there, and makes Sputnik feel so loved and comfortable. It makes me feel good knowing I'm leaving him somewhere he genuinely enjoys being. Despite his love for all the staff he grew a soft spot for Kevin !