Habitat is a beautifully designed vet that doesn't feel like a vet. Lots of foliage and they have a…read morenice little store in the lobby. I've come here a few times and I have been happy with the quality of service. They are a little pricey but they seemed to be open to give approx quotes over the phone which I appreciated. I'm not 100% about this, but it appeared as though one of their exam rooms had an alternate, private exit. I think some vets are starting to implement this for families that have to put their animal down and don't want to walk through the waiting room in front of other people after the procedure is done. I'm not certain if this is actually a thing, but maybe ask them because if it is, I think it's a nice and thoughtful touch.

Having been a client with my bunnies since Covid, I had the recent disappointing and unacceptable…read morevisit with Dr. Lee. I could tell my Lop Ear who lives outside in a run with his buddy was definitely in trouble on Monday morning. He didn't come eagerly for his treat and was huddled down. Because weather was bad, I decided to bring him inside so I could watch him. I called Habitat to see if they could get him in. Dr. Lee was in surgery all day. The office person suggested I call Boise Animal Health and Urgent Care which I did. The person taking the call said they weren't expert bunny vets but, after I explained his critical symptoms, said to bring him in. Dr Jenkins was amazing. She listened to what treatment I was giving him based on what I reviewed on line. His condition appeared to be GI Stasis which can be deadly within 24 hours. They X-Rayed him, gave him a thorough exam, including a subcutaneous injection for moisture, some pain meds and told me they would email records to Habitat. Scout, my bunny continued to improve. On Thursday I had a previously scheduled routine visit at Habitat for my canary. They were very busy and I was thankfully immediately escorted to a room with my canary. Dr. Lee entered about 20 minutes late and did the routine visit with my canary. I had told the tech that I would like to have a few minutes to chat with Dr Lee about my rabbit Scout. I was told they would charge me for an additional visit. I said fine. When I tried to tell Dr. Lee about Scout she told me that she couldn't advise me about anything because they didn't have a file on him....which was correct. Emails received for patients not on file went to la la land (my words). I was on the verge of tears. Never mind that I had taken my old bunny Clove to their previous location for ultrasound and other pain relieving procedures during Covid. I never went inside the clinic. I met the tech Angie in the parking lot there who said he was the gentlest bunny ever. Never mind that I had taken in a bunny, Peter, who I found abandoned in the North End, and took him to Habitat to be neutered. He died coming out of anesthesia. I believe Dr. Lee was the surgeon. Never mind that Dr. Everett did minor surgery on my 4+ pound Netherland Dwarf Tinamarie. I was so worried about past experience with anesthesia. She did fine. And yesterday Dr.Lee couldn't spend five minutes with me about Scout because there was no file? Luckily the kind tech said I could set up a file for Scout on my way out which I did. The desk person set up the file and said she would request Scout's records immediately from Boise Animal Health and Urgent Care. I called BAHUC this morning. They said they had not received a request from Habitat but had their email address, would send records and copy me. I messaged Habitat. They received them. And that is the end. Sorry this review is so lengthy. I just wanted to share my frustration trying to get help with a clinic that I trusted for years with my bunnies.

Good Service but learned the hard way by not asking in advance that their office visit charge of…read more$120 is DOUBLE the average of most vet offices in Boise just to be seen. Needed a urinalysis for my dog and they gave me a pee cup and said it is $40 to bring it back later. Not sure why they couldn't get a urine sample themselves during the $125 office visit. Pamela. My mistake it was $125 to be seen there. Also, we were told on the phone you were a walk in clinic only and you did not make appointments. This was not an urgent care visit. What you state is an inaccurate review was actually our experience with your office. I will email you as I am not trying to not be transparent. Thanks.

Our dog cracked a claw, it was bloody and painful... The nurse and the vet, Dr. Cochrane, were both…read moreso very gentle and careful treating the injury. Our dog returned happy and playful from the visit at Boise Animal Health and Urgent Care. The prescribed medication took care of any possible infection, and the injury healed very fast, within days. Our regular vet did not have availability, and we are grateful to this Urgent Care office for providing such high quality, reliable vet care. Thank you!

Our 10 y/o GSD was scratching himself in the backyard when he suddenly yelped out loud and started…read morewhining out-loud. With over 30 years of experience as a Physician Assistant (PA) I checked him out and found a hematoma in his left year. I told my wife that maybe he was stung by a wasp/hornet and we should put an ice pack against the hematoma. After about 24 hrs we called our primary vet but they didn't have any walk-in appointments for at least one week. She said that she was going to try Ada Veterinary. I reminded her of the negative/lack of ethics by by Brianna Malaki that we had with about 5 years ago. She said she didn't care as Rasta needed to be seen immediately. I drove her up but refused to enter the veterinary office. They said that Rasta broke his cartilage with caused bleeding enough to cause his left ear to drop. They gave him a "No Flap Ear Wrap" and charged her over $500.00 and said she needed to him Monday next week (No Flap Ear Wrap can be bought for $49 on Amazon). The wife brought him for another $200 and was told to bring him the following Monday (today). Had my appointment 12:45 pm went in and was led to an appointment room by Kyra. I informed her that this was Rasta third visit and being 10 y/o I didn't want a thing done to him. She said she understood and then grabbed Rasta and went to leave. I asked where she was going with him and she commented the vet wanted to him in "back". I reminded her that I didn't want any care. After about waiting 20 minutes I open the door and asked the secretary where Rasta was at. She said he was back with the veterinarian and they were discussing what needed to be down. I immediately got pissed and said I never gave my consent to have them do any treatment on him.. Before I knew it there five Vet Techs surrounding me and I repeated that I never gave them permission to do anything to Rasta that is one of that said that's how we do things!! I explained I was a PA are there are two types of consent; implied and given. I explained that he was awake and alert, so it could not be implied. I told the to get Rasta and the told me that had to figure out my bill. I grabbed Brenda Malick's business out of that card holder and said she is unethical and a crook. Through it all not was a veterinarian present to address anything with me. They apparently are spineless and let their staff handle it. Contacting the State of Idaho and filing a formal complaint.

My family recently had to say an unexpected goodbye to our beloved kitty cat Mona. We were very…read morepleased with the care and compassion that we received from the staff. They tended to Mona with such loving care and helped her smoothly and peacefully transition to the spirit world. A few days ago, we received a beautiful sympathy card with loving notes from their staff. We have decided that this is where we want to take all of our furbabies. Our sincere gratitude to the great staff at Ada Veterinary Hospital.

I moved here very recently and had to search for a vet. Having just moved here I had no one to…read moreoffer a referral. My boy has chronic pancreatitis and was having a clinical episode. I chose River City Vet and Dr DoBroth was our vet, she is amazing. Took her time, asked the right questions'. She went over a plan and asked if I was good with it. Felt like I was heard. From the moment I walked in it was great. Very clean, staff were very courteous. I got in quickly even though they were busy. Her plan - our plan- is realistic not overboard. Brody is 15 years old and the treatment plan is going very well. In fact, he's acting like a youngster. Thank you Dr DoBroth for your care. Peggy and Brody

I expect a vet to be there when we desperately need help. Instead, River City Vet turned us away…read more During Blue's yearly checkup I mentioned that there had been some respiratory/sneezing issues for several months but this was of no concern to them. We were told he was healthy. He wasn't. I brought Blue in for a weight check 3-4 weeks after his checkup. He had lost nearly a pound in that time. He wouldn't eat. His behavior had changed. No one followed up on my concerns. I called River City Vet a few days after the weight check because Blue was lethargic and wouldn't eat or drink. We were told they didn't have time for us. I took Blue in to West Vet for IV fluids every day for 3 days. My husband was out of the country and made an emergency flight home from Japan while we struggled to keep Blue alive so he could say goodbye to his favorite human. Blue died in our arms on Easter Sunday, a few hours after my husband got home. He was only 6 years old.

Eye surgery for my lab went really well and they even said it cost less than the estimate so they…read morecredited me the difference! They are very attentive and have so many specialists.

This is the second time I've had to take my dog to emergency, and both times, me and my dog had to…read morewait for HOURS, which means they aren't treating it like an emergency. Also, the front desk has no empathy for anyone's situation or what we're going through. They are just throwing facts, paperwork and potential timelines (which are always way off). On our most recent visit, my dog was struggling to swallow, but there were other dogs that were prioritized due to severity, which I understand, but we waited until after midnight, and still didn't get the care we needed. We eventually just left, and saw urgent care the next morning, so my dog had to suffer through the night. I will say the vet tech we had on this last visit was very kind (why I gave an extra star), and at least gave my pup some attention, but after she left, she never came back to check on my dog for over two hours!!! I didn't know if they had just forgotten that we were there, or just didn't care. I do not recommend this pet hospital, and I will not be going there again, for any reason. There are better pet hospitals in the area, which I will go to instead.

I recently moved here and needed to find a new vet. I brought my cat in for a checkup and vaccine…read more The staff were so friendly and were wonderful with my cat Coralee who gets very scared with strangers. They gave her so much love and gave me such a peace of mind they would treat her well at all times. The staff were knowledgeable and helped me carry things to my vehicle.

I have a 10 month old bully mix, CALI, who was a rescue, so we don't have much history on her. I…read morehad already seen a big, fancy vet office with her, but wasn't a fan, so I ended up choosing this smaller, more personal and intimate veterinary Clinic, and I'm so happy I did! Not only is it a cozy house turned into a vet clinic, but the people there are so inviting and kind. Cali gets excited to go there because she knows she'll get all kinds of treats and attention. They let her wander around the office to check everything out, so she feels comfortable. As an added bonus, they schedule so you're the only patient/customer in the clinic at the time of your appointment. No worry of dogs not getting along with others, or any kind of chaos. It's really nice. Dr. Hunter is lovely. She is thorough and takes all things into consideration for any possible treatments. She doesn't provide treatment, unless she truly believes it's necessary, so as not to put any stress on your pet's system or throw any part of their system out of balance. She has food recommendations, and tests as necessary. She clearly has an affinity for animals, and you can see it in the way she cares for them. We are very lucky to have found this place. I feel confident that Cali is getting the care she needs!

Highly impressed with every aspect. I used the grooming side for my 10 year old border…read morecollie/siberian husky girl with big sensitive feelings. Long story short I just don't trust anyone with my girl. I called and was met with friendly thorough reassuring information about the process. I'm bad with money so I payed ahead of time over the phone. Huge plus for me. Zero bad vibes here. Front desk was super nice and friendly. They painted her nails even!! My favorite part is that it's a clinic and grooming facility. So if something happened, trained animal specialists are foot steps away. Very happy. And most importantly. So is my dog. Happy new year!

We have been going here about 20 years. Dr. McKown is the only vet I will take my animals to, he is…read morevery caring & knows what he is doing. He communicates well & always gets the job done.

Abby our newly rescue had a sore eye that we were provided pink eye treatment from another place…read morewith no improvement, so called Hendricks Vet hospital and was able to come in same day. The eye was found to be something else and quickly the medication was provided, extra kind treatment to this shy, afraid and sweet dog. We have now set us with both our dogs to be registered as their OWN vet service. THANK YOU for all you do. Also a shout out to the staff and Mary. Great work

When we made the difficult but necessary decision to let our girl rest, the staff at Hendricks took…read morethe time to ask questions and to get to know us as well as our Luci and what our family needed as a whole. They were gentle and respectful and gave us the support we didn't know we needed with such a difficult transition. We absolutely trust them not only with Luci but with all our pets and I'm sure those furry friends that may join us later.

I feel extremely grateful as I write this…read more I have an elderly dog who's been struggling of late. I had not established a veterinarian here in Boise since I relocated after the pandemic. That said, I had been so upset and in so much anxiety since her health appeared to be failing that I spent an entire day this week, driving around and viewing several veterinarian clinics in Boise. I had pretty much given up when I came upon Hometown Animal Clinic. I made an impromptu visit and was greeted kindly and with care by Sarah, who works at the front desk! She was considerate of my tears and quickly scheduled me for this today. The last two days I've been riddled with anxiety about how my 13-year-old girl would do during a vet visit, I must say, it went extraordinarily well. Of course, Sarah was there to greet me this morning. I left Akira in the car until Erin came to the back door to welcome us in. Again, I was very anxious, but Akira had no fear of the environment nor of Erin. Erin was very kind and thorough with her inquiries about the current situation, diet, past etc. Upon Erin beckoning Dr. Duncan, she arrived quietly and kindly. Dr. Duncan spent nearly an hour in the exam room with Akira and I and was very calm and gentle. She concurred and acknowledged my concerns and we moved forward with some necessary testing that was not intrusive. I left feeling the biggest sense of relief and gratitude! I would not hesitate to refer Hometown Animal Clinic and its staff in full! Tonight, I will probably sleep for the first time in a week

Very unhelpful with sick dogs. I was put on hold about 4 times. Came in and was prescribed medicine…read morefor my dog $175 down the drain for them to tell me a day later to stop giving her the medicine THEY PRESCRIBED!!!

Broadway was so helpful in caring for my puppy after her spay. We had some concerns a few days…read morelater about healing and they got us right in to check on her incision!

Terrible service. Dr came in for consultation, gave us our options. Made the hard decision to have…read moreour pet put down. Then found out the Dr (the only one who could do it) left for the day during the 5 minutes we were thinking about it. So now they can't do it here. So they charged us $300 to tell us it needs to be put down, but Dr left early during our appt, so we have to take it to a pet ER and pay an additional $700 to have it done. Honestly, if whatever Dr had going on was so important, they should waive their $300 for not being able to complete the appt. Also Charged for 2 shots I told them not to do.