Just got a prenatal massage with Miss Dee and it was amazing, one of the best massages I've ever gotten. She was so kind and professional and her skills were top notch! The Peppermint Room has very relaxing and inviting vibes, it also smelled amazing, the waiting room was really comfortable. The massage room was so calming and the table was so nice. The extra room for a pregnant belly and chest was awesome and it was also heated. The price was so reasonable especially considering the quality of service. They also offer so many types of services that I can't wait to try. Upon checking out, I booked an appointment for my husband and I feel like we'll probably end up getting a membership because I will definitely be back. Couldn't be happier with my first prenatal massage! Thank you again Miss Dee! read more

Oh Wow! I knew I had plans in Old Gretna yesterday so I looked to see if I could book a massage before or after my lunch plans and if there was online booking. I stumbled across the Peppermint Room and saw the glowing Yelp reviews and immediately booked time with Luz. I booked a massage with face cleansing ritual. First the massage part... the room was large but also cozy. The electric fireplace was a really nice touch. Luz found all the knots... all of them. And worked through them with a firm but gentle touch. I knew my back was a mess but not how much of a mess until she started working on me. The cleansing ritual was not a typical facial... it was more like a face massage with a cleansing. I highly recommend this. I wasn't sure what to expect but I really enjoyed it. Again Luz was great! The location is a non-descript building which faces Lafayette St but the front door is actually on 18th St and their are reserved parking spots out front...love the painted parking spot detail. Loved the ability to book online and I was just charged a deposit on my total bill. read more

What can I say about this place that would even give it justice Dee is one of the best massage therapists I have ever encountered. I'm barely out of the parking lot and I just have to announce to the world that if you're anywhere near this spot please make an appt and get a massage from her she's amazing she has the right pressure she knows we're all the problems spots are and if I lived near here I would be here every week of my life!!! read more

Dee is the ABSOLUTE BEST!!! Her technique and knowledge of the body will send you to the heavens! I will definitely be back!

If you are looking for the best value spa package in Mid-City, look no further than The Peppermint Room. Trust me, I made a chart and everything! I got the Peppermint Crave, a two hour massage experience which included a full-body massage, foot scrub, scalp massage and hair brushing (that's right, she brushes your hair! Pretty much the MOST relaxing feeling ever!). I highly recommend it! The Peppermint room is located off of the cafe on the first floor of the Swan River Yoga Studio. Dee was very friendly, but she was not overly chatty which I appreciate in a massage therapist. read more

Relaxing environment. The service was good and prompt Massage was amazing. Thank you so much

The massage gets five stars and kensy has amazing hands and knows how to work the knots out in my body. However I have a problem with how payment is obtained. Nowhere on the website or in the confirmation email does it say that they will send you an invoice to obtain payment nor does it say that gratuity is mandatory. I'm in the service industry so I get that tips are essential however I want it to be my choice to tip that's all. Better disclosure of your payment and gratuity policies needs to be on the website read more

First time getting a massage, it was amazing! I had the prenatal massage. The table was comfortable and fitting. The owner was very professional. Clean and relaxing atmosphere. I will be back!! read more

I have been coming here consistently for the past few years and Dee and her staff never disappoint! It's definitely worth getting a membership and treating yourself monthly! read more

I've only had 3 professional massages in my life, one of them being accidentally from a possible brothel, so while my massage repertoire is rather limited I feel confident that Dee gives the BEST massages ever. Her new space is beautiful and smells like a little peppermint wonderland upon entry. After leaving our appointment I felt like I could hug a stranger on the street (which says a lot because I never want to hug anyone, ever) so thank you Dee, for the bliss and euphoria! PS- I LOVE that you can make appointments via her app, and change them as need be. Also, she has special deals that run via her app from time to time, so it's definitely worth it to have it on your phone! read more

I received a great massage today from Kantrelle. 10/10 I recommend. I plan to go back.

I made an appointment in December 2022 for an introductory priced massage for $56.25 along with a friend. We went to the location in Gretna at our scheduled times in January. After receiving my massage with Kensy, she asked me to pay. I told her that I paid upon scheduling. She checked the computer and said there was no payment received. Of course, I am confused now. Okay, I am trying to do the right thing and paid again, but I checked my account when I got home. Now, I have paid for this massage twice. I contacted Dee to resolve the issue. Well, that was to NO AVAIL!!! She claimed she was going to reverse it after she offered me a credit and I refused it. I have had to file a bank dispute claim against her. She is steadily lying and telling the bank that it was my user error. How can it be user error when I have my receipt upon scheduling and they charged my on a separate day at point of sale? As a business person, Dee should have immediately credited me for their error but instead she is fighting me for my $56.25. I would NOT ever step foot in this place again nor would I recommend it to others!!! read more

Y'all, Kantrelle Sterling TRULY has gifted and blessed hands. She went above and beyond and made it an enjoyable experience all the way around. I felt comfortable, valued and left feeling like a brand new person. She's a pure soul and I'm so greatful I crossed her path! read more

Dee is amaaazing! One of the best massages that I've received in awhile, and I get them very often! Thanks to yelp for introducing me to this amazing gem. read more

Dee is a wonderful therapist. Every time I go for a massage I feel so pampered and I leave feeling refreshed and relaxed.

I had been suffering from stress related pain in my lower back for months. After being prescribed muscles relaxers and pain relievers, not to mention seeing a chiropractor, I still suffered with my back. This weekend, I experienced THE WORST back pain ever!!! I couldn't sleep and fell out the bed while turning during my sleep. I made and appointment with Dee and told her what was going on. She got to work, pointed out things I do subconsciously like tensing up my butt muscles and applied just enough pressure to knock the kinks out. I left The Peppermint Room feeling much better than I went in!! She also showed me how to stretch to hopefully eliminate this from happening again! I love her and will be back very soon!!!!! Epilogue. It's been about a month and I have not experienced any more back pain! read more

So my wife and I decided to celebrate our 2nd anniversary in NOLA. This was her visit to New Orleans and I wanted her to have a great experience. I looked at several spas and noticed The Peppermint seemed to have great reviews and we love boutique/ privately owned businesses. I tried calling the day before and getting my 3:00 and 4:00 moved to a 4:00 and 5:00 because I thought there might be a slight time conflict with one of our tours. The owner told me they were completely booked and informed me that I would need to cancel my 3:00 within 6hrs or lose my money. Upon finding that the tour usually goes long I initially tried canceling 6hrs prior ( our flight was delayed and we didn't arrive until well after midnight) I was so frustrated with the website I canceled both appointments and left a VM for the owner. When I told her I would accept the charge for a service I would not receive and offered constructive criticism on the Website she proceeded to scold me telling me I knew my tour could be a problem yesterday when we spoke ( I had about 30min to call her in between flights) and I should have cancelled. She further mentioned she would not be responsible for regulating adults. I'm sorry when did courtesy become a luxury? As calm as I was during this conversation, it was obvious that this small business owner was ill prepared for criticism and taking offense. I must mention I have payed twice her rate for a missed massage appointment in the past, however, it was the response and the level of respect and courtesy that made me return to that location. I cannot say the same about The Peppermint Room. Unless you are ambivalent to horrible customer service and you are 100% sure you can make the appointment, don't book this place. We refused to let this ruin our anniversary I booked with Spa Atlantis who had availability. After seeing her response I'm so glad I didn't get the massage and allow her negative energy near me or my wife. read more

Best massage I've ever had!! The hot towel at the end was a great surprise. I'm signing up for a membership.

Dee is the most amazing massage therapist that I have ever had. She really takes the time to cater to every single part of your body. People like her are very hard to find. I am very hard to make happy when it comes to massage therapy, but with her there is NO comparison. No one compares to her! I am so thankful that I found the Peppermint Room! read more

Dee is simply a magical healer sent to this Earth to relieve suffering and bring joy to all around her. I have had multiple massages with her and each time I am amazed at how talented and confident she is in her massage. Within the first few minutes, I am completely relaxed and surrender to her healing touch. She has unique technique and firm pressure and doesn't waste anytime on fluff. She is a beautiful radiant woman with a smile that will make you smile. Her room is a sanctuary and the hot towel and peppermint oils are like icing on top of the cake. She also has super affordable rates and often offers discounts/specials. Also very easy to book with her. YOU MUST GO SEE HER and experience it for yourself! read more

One of the best massages I've had in a long time. The space is very relaxing and the location is super accessible. I love the products that are used, they smell incredible! Dee is professional (ie very competent and not overly chatty) and has some serious power behind her hands! I went to the same massage therapist for a few years and went to Dee on a whim. I have given up the old and Dee is my new go-to for a great massage! read more

I've been to Dee many times before, a couple years ago, and even referred quite a few people to her. She has strong hands but was late the three or four times I saw her. I ended up not seeing her just because things got busy and I didn't have the time. I tried to start up with her again, and even brought my boyfriend. What I learned is that she still lacks professionalism but now she even lacks the personal flair I try to get outside of the corporate spa (she was my masseuse at Gerlain spa when she referred me to her personal practice). Some friends that I referred loved her so much they bought gift certificates for their parents which they couldn't use anymore and asked if they could use the certificates themselves in the future. She referred to her "one-year policy" and they weren't going to be here then. They then referred the certificates to me. After contact her personally via email, she then made me schedule an appointment on her website. (I guess she's too big of a deal to look on her calendar herself). I tried to schedule but the website was wonky and I didn't get a confirmation so I emailed her again and she assured me everything was ok. She had switched locations, though there was no address at all on her email. I called her when I showed up at the old location, wanting to reschedule since I didn't have time to drive to the Westbank. She didn't want to reschedule me and wanted me to go to the Westbank right then and there. And, this from someone who has been late to my previous appointments. The moral of the story is that she is a skilled masseuse; But she lacks both professionalism, or even a personal touch of treating you like a human instead of $75 per person. She is adopting impersonal corporate practices which is exactly why people choose individual practitioners. Nor is she very professional like a corporation with a working website scheduler and confirmation system. She just made $150 from doing nothing, by being a pain in the butt. I don't need to pay someone to do that. Kim read more

Well your no rescheduling & full price for absolutely no work done policy is pretty shitty. This is Yelp, Where people (such as myself) are going to give honest reviews... instead of ur low key clap back work on practicing professionalism & Revitalizing ur policy. You have a great day :) read more

If you're looking for a top-of-the-line spa experience, this isn't the place for you. If you're looking for top-notch massage in a nice, clean room, this is a fantastic choice. Dee is fantastic and extremely accommodating, and the peppermint-scented oil she uses is really refreshing. Also, bonus points for the heated massage table. I've been twice and will definitely be back. read more

This was my first time going. It is a very relaxing environment & Ms. Dee is very pleasant. I will definitely be back. This will be part of my new routine of self-care! read more

I've had the pleasure of visiting this location numerous times and I have to say that consistency is one of their strong points. As well as punctuality, customer service and most importantly training. I've had massages at numerous spas around NOLA and The Peppermint Room is my favorite by far. The ease of scheduling appointments is a plus. Their website is functional and easy to navigate. Parking is ample and the ambiance is perfect. You'll feel relaxed as soon as you enter. The 80 min deep tissue massage will have you feeling brand new. read more

This is one of the best massages I've ever had. She uses great pressure and natural products. Love this massage therapist!

Dee has the hands of an absolute angel! Highly recommend her services! I truly cannot wait to stop back in!!

Dee Pitman has Miracle hands !!! I really enjoyed my massage at The Peppermint Room. Will return back soon.

I finally got around to getting my prenatal massage at the peppermint room and it was amazing. The mommy table was very accommodating and Dee applied the perfect amount of pressure. I shall return. read more

I reserved my appointment online with a credit card, and never received a confirmation call. She was late to the appointment, BUT it was by far the best massage I've ever had. The massage table had a hole for my pregnant belly, and she wasn't afraid to put heavy pressure on me. I will be back! read more

She has magic hands! Nice and relaxing facility and atmosphere.

I was recommended the peppermint room by a friend and since I was in dire need of a relaxing experience I decided to check it out. The massage felt so great after a hard gym week that I'm going to add this to my muscle recovery routine. However the best part was probably the scalp/ hair massage. I swear her fingers are magical. read more

Dee has new digs on General Degaulle in Algiers and it is a really cute and relaxing little space. Her hands are so powerful. She is quiet during massage, overflowing with goodness and a delight to be around. I feel absolutely comfortable with her which is hella important when someone is near your naked body, right? Her massages don't leave anything to be desired. She is one of the best. read more

Loved my visit here. The massage was perfect for my tired feet. Dee was very polite and professional; she made sure I was comfortable. The location was easy to find and a quick drive from the city and well-decorated. I will definitely return again and would recommend to a friend. read more

I stumbled on this place after finally deciding enough was enough and that I was in desperate need of a professional massage. Thank you Yelp for helping me find the best masseuse I've ever encountered. I had a 50 minute massage that was everything I could have imagined and more. Dee was extremely talented and made me feel extremely comfortable. She worked out kinks in areas I didn't even know existed. Highly recommended and definitely will be back! read more

I love the masseuse's professionalism and techniques. She provides a peaceful, welcoming environment and tailors each massage to your specific needs - those you articulate and the ones she inquires about as she observes your body and its responses during a massage. I absolutely love The Peppermint Room and only regret that that I had known about it sooner. read more

Kensy was my massage therapist today. She was kind and welcoming. I had been having some problems with neck and shoulder tension, she worked the knots right out. The facilities were very clean and comfortable. The owner was very efficient and helpful with all of my questions and responded promptly. Thank You both read more

A huge thank you to Dee at The Peppermint Room! I had my first session with her yesterday morning, and it was a fantastic experience. She was extremely welcoming, professional, warm, and respectful. The space was lovely, and entering through Swan River sets the tone for a calming, peaceful experience. The place has a really nice, unique energy to it. The massage was exactly what I was looking for, and I felt I certainly had the opportunity to point out any particular areas/focus I was interested in for the session. I've had the chance to meet various therapists around town who have been great, but Dee is the first I've felt motivated to come back to and work with over time. Certainly looking forward to future visits! read more

I purchased a Groupon and called after booking to ensure they knew I had a Groupon and would not charge my credit card. After the massage, she charged me over $100 and said that protocol is I have to show it to her beforehand...even though I stated I had one when I spoke to her a couple days before. She has since reimbursed me and apologized, but it definitely affects the experience. read more