I see quite a few 5 stars/4 some 3, now to start with, I was told about this restaurant from a lady…read moreat front desk where I was staying and also made reservations ahead of time before going to Lake Arrowhead since this was going to be for Thanksgiving Dinner ONLY. I had tried another restaurant in the past, but wanted something different. Also, let's face it, around Lake Arrowhead only, there aren't many restaurants to choose from. The rest is all fast food. I was coming from a couple of hours away and obviously wanted to make sure I had a place to have Thanksgiving dinner.
Therefore, as far as rating this restaurant for its regular food, I can't do that because I went for Thanksgiving dinner only.
My experience as sadly as it is to say was literally the worst I've ever had, not been mean even if it sounds that way, but it is a true statement and it doesn't make me happy to say it, but reality hurts sometimes.
We walked in and I can only say, it wasn't what I would normally agree to go to, not terrible but not impressive either. Casual for sure, boots and a cowboy hat if you have it, will do the trick.
We were seated right next to the bar, this is NOT a huge place to begin with, so the noise from the bar was not pleasant to begin with. We sat down and a waiter came over, he was nice at first, the menus were not given out because it was strictly Thanksgiving dinner and the copy paper already waiting for you on the table pretty much told you what you were getting. Thanksgiving dinner. Turkey/ham combo or only turkey with all its trimming that you normally eat on Thanksgiving, which it was easy to order obviously, didn't make the waiter sweat either. We told him combo for both of us.
I am not kidding when I tell you that not even 5 minutes later, the dishes came to our table. I was still taking my jacket off.
I get it that everything had to be ready to go and prepared to make it fast and all, but that immediately turned me off.
The food itself aside from being cold, not one thing on that plate was even warm, the presentation was absolutely awful, I still say and believe that had I gone to Dennys, they probably would have done a much better job and not charge $40 dollars a plate and already added 20% tip to it either.
The food literally looked nothing like you would expect from a restaurant like this. It wasn't a dump!!! It wasn't attractive to me, but it was a restaurant, nevertheless. That food was simply disgusting. The plate came filled with everything that looked store bought from their not even market but like a 7/11 in the city. Filled with disgusting and totally salty gravy, not homemade of course, and it was which it wasn't, the chef or cook had a lot of fun with the salt or dropped it in it by mistake, that's how salty it was.
The mashed potatoes awful, cold, not soft, have no idea what was in it, came in a made round ball, by the way everything on one plate, ham, turkey, mashed potatoes, a tiny bit of greens, wherever those two tiny balls of orange things were, a tiny bit of cranberry in a tiny plastic container, a small piece of bread. All just thrown on this plate that honestly made me sick to even look at it.
Been Thanksgiving and all, we waited to eat knowing it was going to be quite a bit of food, so we were hungry. My girlfriend literally couldn't eat it. She had a bit of the turkey while trying to find it underneath all that disgusting gravy and she said that it was the only thing that tasted ok, the ham was just as bad as the rest of the stuff on top of it.
She literally had three bites of it, that was it. I had more because I was hungry and there was no other place to go unless we wanted to go to McDonald which after that meal, would have been a much better choice and a lot cheaper.
My girlfriend had no dinner basically and I had what I was able to eat, but it was just bad.
To top it off, came the pie. Now, my girlfriend loves pumpkin pie, I do as well, she makes the best pie from scratch.
Two pumpkin pies came. Again, what on earth were those pies, we still discussing it, how can you go wrong with pumpkin pies, well, this place managed to do so. We even asked them what on earth these pies were and the waiter simply said "it's pumpkin pie", no it's not we clearly said back, but he just kept saying it was and that was it. We both couldn't eat it and left it.
No one ever came around through our dinner to ask if everything was ok, no one asked us if we needed more to drink, nothing.
$115 dollars. The tip was already included as I mentioned that it clearly said on the menu at the end of it that 20% was going to be included. This dinner was worth and only if you were totally desperate, $10 dollars a plate MAX. The waiter did not deserve his tip as he did nothing for it, the only time we saw him was of course to bring us the check.
Worst experience ever, never again at this place, I don't even think I would take a chance on their regular menu after this.