They have been so attentive to this, that I have changed my review to show what a great Spa this…read moreis. I have been going there for over 10 years and mistakes happen. The way they took care of me was so Wonderful that I have reinstated my membership. LOVE THIS PLACE!!!

Alex is just amazing. He is so professional and caring. Medspa is so fortunate to have him.read more

I was very pleased with my two recent visits to Phoenix Skin. I had been a patient in the Phoenix…read moreoffice years ago, so this was my first visit to the North Scottsdale office. My annual skin check with PA-C Michael was quite thorough. He answered my questions and provided explanations as needed. Thankfully nothing suspicious was found. After that, I came back for dermaplaning. It was my first-ever experience with that, and Taylor reviewed everything with me first, explaining what she was going to do and letting me know what to expect. I felt comfortable the whole time, and my skin now looks and feels so much better. All of the people I met during both visits could not have been more kind, caring and helpful.

The front desk gal with the long brown hair for some reason speaks to me in a condescending manner…read moreevery time I walk into the Scottsdale office needing service as a legitimate patient. The first time I came to the Scottsdale office was in early August immediately following an appointment at my primary care physician's office during which he had informed me I needed to consult with a dermatologist for the problem I was having with my skin. She greeted me coldly when I told her I was a past patient of Dr. Lee Laris. I explained that I had been previously referred to him by Heather Thomas, and I had seen him previously at the Phoenix location. Excelling at providing "customer no-service," she informed me that it had been so long since I had seen Dr. Laris that I would now be considered a new patient (though I obviously was not new to the practice), and that even if his his medical team would agree to let him see me (WHAT!?!? Yes, they apparently very mechanically manage and control his schedule for him like in impenetrable force field) that there were no appointments available until January of next year. Keep in mind, she was telling me this in August of 2022 that he would not be able to see me until January of 2023 IF his medical team would even permit it. WTH?!? So we leave it that she is going to check with them and get back to me. I waited a few days. I eventually received a call from Phoenix Skin stating that I would be unable to see Dr. Laris AT ALL, but that they would schedule me to see a different provider at the Phoenix office. I drove the distance to the Phoenix office (I live in north Scottsdale), and I saw the alternate provider. The provider was fine. My issue with my skin was addressed. A F/up was scheduled. I arrived for my follow up on the day my appointment was scheduled approximately 15 minutes early only to be met by the same long-haired brunette and told that there was no appointment for me in her system. I am thinking, "YOU'VE GOT TO BE KIDDING!" So, this gal acts assumes I surely must have gotten the date and/or time of my appointment wrong until she phoned the Phoenix location who had scheduled this follow up appointment for me and confirmed that I was supposed to be seen by her office at the time I had given her since I live closer to that location. They "worked me in" so I did not need to reschedule which was a relief though a bit stressful. That being the case, they acted as though they were doing me a favor as if it was my mistake instead of apologizing for their mistake. In my opinion, that, in itself, was another error in judgement. Provider again was fine during the appointment. I received the care and information I needed. My questions were answered though I felt a bit rushed. Upon checkout, I attempted to purchase a product from a nice enough lady sitting at a check out desk (completely independent of the check in gal and check in counter) which the dermatologist recommended during said appointment. For some ungodly reason this jerk of a check in ... receptionist ... brunette long-haired girl with an attitude interjected, "We don't sell everything the Phoenix location sells!" First of all, I don't care what the Phoenix location sells. I am not present at the Phoenix location today. The dermatologist at YOUR location TODAY asked me to purchase it here TODAY (at the Scottsdale office), and I live 5 minutes from the Scottsdale office. I really have no interest in having to drive all the way back to the Phoenix office ever again if there is any way this can be avoided. Nobody asked for you unsolicited information. You checked me into the office for my appointment. Now please know the limits of your position, stick to the duties of your job description, and stay out of the remainder of my visit. The other gal, the check out lady, proceeded to fetch the product I was directed to purchase by my dermatologist THAT VERY DAY IN THAT VERY OFFICE LOCATION FROM HER PRODUCT STOCK. I was then asked, "It costs over $100, is that okay?!?" How rude. Do I look like I come from the poor house? Did you not notice my Tom Ford sunglasses or my Louis Vuitton bag? $100 makes no difference. Even if it did, the proper and polite thing to do would be to simply charge the consumer for the requested item without issue or incident. If the customer has a problem with the price, believe me, the customer will bring it to your attention ... SO LET THEM ... rather than insulting your customers. There is a definite training need here. I have been quite saddened and disappointed by my repeated mistreatment in this office by the front desk staff. This is quite a shame because the actual doctor and medical assistant did a fine job.

Hi, I got Botox from Jamie at the Desert Ridge location. And it was really a fantastic experience!…read moreShe spent a lot of time reviewing my facial muscles, she used different approaches and was not painful at all. I would highly recommend her, I am so excited to see my results. And also the office is lovely, very clean and the front desk staff was helpful. Literally my only complaint was that there forms like an option for hazel eyes. Everything else was perfect!

I have been going g there for years. I loved going. My last appointment was very disappointing…read morethough. The employees talked about clients negatively at the desk. I had to go back to have issues fixed that I had never had to do before. I am not sure if they changed management, but there was a negative energy shift.

Glowing Skin & Confidence Boost--Highly Recommend Julia at Blume Skin and Body!…read more I can't say enough amazing things about Julia at Blume Skin and Body! From the moment you walk in, you feel completely taken care of. Julia is incredibly knowledgeable, professional, and genuinely passionate about what she does--and it shows in the results. The DiamondGlow facial is hands-down one of the best treatments I've ever had. My skin felt instantly refreshed, deeply cleaned, and glowing like never before. And the Moxi + BBL laser treatments? Total game changers. My skin tone and texture have improved so much--it's smoother, brighter, and just overall healthier. If you're thinking about investing in your skin, this is your sign. I highly, highly recommend Julia and these treatments. You won't regret it!

Trisha for injectables and Leslie for laser/facial treatments are both amazing. Kind and very…read moreknowledgeable. You will love the results! The salon is beautiful. Look no further!

Mia was wonderful, and the front desk staff was welcoming and helpful. I decided to purchase a…read moremembership, which is a great, reasonably priced way to enjoy a delightful facial once a month.

Roselle you are amazing! Thank you for such personalized care. Looking for to seeing you next…read moremonth.

Wonderful results. Customer service is like talking to an old friend. Very kind very gentle…read more Amazing crew. I highly recommend it.

Extremely nice staff that is super helpful with the services and packages. Every time I go in there…read moreeach staff member is so nice. That's a huge draw for me. The hair removal itself is great as in I have seen a lot of improvement over the years if hair removal.

Regina, my aesthetician, is outstanding!! She always caters to my skin needs depending on the…read moreseason and my skin changes. She is very knowledgeable. She is very friendly and professional at the same time! I've had multiple different facials from her. All of them have been amazing. I would recommend any of my friends and family to see her.

I absolutely had the best experience with Callie one of the Estheticians! She provides advice and a…read morevery personalized approach when helping me accomplish my goals with my skin. If you are looking for an exceptional experience, ask for Callie! Not only can I get the best skincare while at the skin clinic, but you can feel even better about fine lines by getting your Botox taken care of by Dr Bob! He does such a great job at keeping me looking great! Lastly Jolene and Sharon at the front are always so extremely helpful as well! If you're looking for a place to get it all done, and with top tier service, The skin clinic North Scottsdale is the place for you!

Javey is the best at what he does! Helped me reduced acne scars significantly. Whole staff is…read morefriendly and location always looks spotless too. Highly recommend!

Amy is the best! I went in for underarm laser hair removal and a lip filler consultation. She was…read morethorough in her explanations and considerate to what I wanted. She walked me through each step in the process, I felt very comfortable throughout the entire experience. I recommend her expertise to everyone!

I CANNOT EXPRESS ENOUGH HOW WONDERFUL FRESH START IS. Mary and her team are the finest. If the…read moregeneral populace discovered how phenomenal Fresh Start is, everyone else in the area would have to close their doors. In fact, I think it's inconsiderate for any other med spa to stay open. This is the best experience that you can have. 10 out of 10. MAKE AN APPOINTMENT NOW!

Disappointed. I was referred by a new friend and was encouraged by the Yelp reviews…read more.. Big Mistake! I have gone to MD Beauty Club/Spa and had always been happy with my injections- but, it doesn't really have a close location to me. So, silly me tried Fresh Start very hopeful that I would get the same level of satisfaction with my service- that sadly wasn't the case. Unfortunately, it's like going to a restaurant and trying something new instead of your Usual and regretting it so much. That's how I feel- I paid more for the injections than I paid at MD and the results were lackluster compared to feeling rejuvenated there. I'm frankly wondering if she really used Botox or perhaps a replica brand like the replica handbags she sells. I bought one and it's Darling- I'm More Satisfied with the handbag than the service- I knew the handbag was fake. I know better now and wanted to advise you look a the vile of medication to see what indeed you are getting- I have no idea. I'm disappointed in the reviews that raved about this establishment on Yelp- several I suspect were written by staff. The establishment is tidy and the Fake Bags are Cute- but, what are they really putting into you? I wish I would have asked to see the vile- was it Botox...because I've had less units injected and had such awesome results elsewhere....Buyer be Aware...especially if they are injected into your body.

SkinSpirit Scottsdale is truly exceptional…read more Every visit here feels elevated because the team consistently goes above and beyond. From the moment you walk in, you're greeted with warmth, professionalism, and a level of care that's hard to find elsewhere. Kaylee is incredibly talented -- her technique, her eye for detail, and her ability to explain everything clearly make you feel completely confident and taken care of. She's one of those rare providers who is both skilled and genuinely invested in helping you look and feel your best. And I have to give a special shout-out to the manager, who is absolutely excelling in representing the brand. The culture she's creating is obvious -- the space runs smoothly, the team is aligned, and the guest experience is consistently fantastic. If you're looking for a place where expertise meets great energy and thoughtful service, SkinSpirit Scottsdale is it. I can't recommend them enough

Have fun with their super inflexible "cancellation" policy, which apparently also includes changing…read morean appointment (tried to move by one week. One!) Hacked me $150.00. Better be damn sure you don't have a family emergency, like I did!