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    The Paw Spa

    3.8 (6 reviews)
    Closed • Closed

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    Hershey Veterinary Hospital - Charley - RIP

    Hershey Veterinary Hospital

    (77 reviews)

    Waited 8 plus hours to be seen by a veterinarian. I was told the wait was 4-6 hours. There is no…read morecommunication between staff and customer at all. They leave you sitting for hours. I do not recommend coming to this place.

    I will not be returning to this vet office. In my experience, the care here felt chaotic,…read moreunprofessional, and deeply lacking in basic communication. During my cat's appointment, the vet announced that she had a heart murmur, then immediately launched into a stream of medical jargon directed at another staff member--without acknowledging that I, the actual owner of the cat, was standing right there. When I asked how worried I should be, the vet told me, "Now is the time to flip the f*ck out." He repeatedly described the situation as a "sh*t sandwich," which was not only unhelpful but wildly inappropriate. Instead of explaining possible causes, symptoms to monitor, or any range of treatment options, he jumped straight to pushing a cardiology referral in Maryland. There was no discussion, no reassurance, and no attempt at actual patient education--just pressure and panic. I've since moved my cat's care to the humane society down the road. Their prices are significantly more reasonable, but more importantly, their staff is compassionate, communicative, and thorough. They take the time to explain what's going on, offer a full range of treatment options, and make sure I leave with actual understanding instead of confusion and fear. Based on my experience, I cannot recommend this vet office. There are far better options nearby for both your pet's well‑being and your own peace of mind.

    The Paw Spa - groomer - Updated October 2026

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