It is so bad. In the morning at 10 o'clock. The lobby is working, extremely noisy, I have to shout at my friends then they can hear me. When I called front desk, they only know to said " what can I do for u?" Never help guests to solve the problem..! read more

The hotel is not expensive for the rooms but the management team is terrible. My friend and I stayed for 2 nights but they've charged 3 nights. The manager won't return a phone call after several times saying they will call back. I hope they improve their management shortly. read more

*3.5 stars. Last minute stay in NY and the Parc was able to accomodate. Nice hotel. Definitely has a sleek and modern feel to it. Rooms have amazing views from floor to ceiling windows. Bathrooms are super modern and sleek. Service was really friendly. Parking may be a little dicey as it has street parking but not too far away is a shopping center. It's a good looking hotel that gets the job done. But if you travel alot, it's not spectacularly special. 3.5 stars. read more

These people have no customer device skills. I wanted to speak with a manager regarding special rates for extended stay, but they kept telling me that a manager will call me (3x to be exact), but not a single call back. Thanks but no thanks. Would never want to stay here. read more

I was going to stay at their sister hotel, de point, but had booked the wrong date. They refunded my money and recommended the parc hotel. I like it fine, the room has a wooden smell to it, the price is relatively cheap and it is in a very cool ethnic (Asian) part of town. Also has free wifi, is very close to the bus stop for to laguardia, very close to the subway station taking you into Manhattan, give 2 free bottled waters, excellent shades to block out the light, free continental breakfast, free fitness center (that I never went to actually) and they provide robes in the bathroom. Sorry if I'm too detailed or sound like an advertisement but I like to give credit where it's due. read more

Was getting such a run around from this hotel. I called and was told someone will call be back regarding my a room block in March and called back over the course of a couple month some kept saying that they will call be back but never did. Kept claiming that they never heard of this room block. If i can give zero stars i would. read more

I don't think people wants to be in this hotel. Their cancellation policy is very tricky. Just be careful. Ask, before you book with them.

Nice location. The hotel is in pretty good shape. Housekeeping practices are dismal at best. We had dirty sheets at check-in. Had to ask for service several times the next day. But the worst was when we finally did get service, the housekeeper rolled in grabbed our used glasses off the bar swabbed them out with her gloves on that she just got done cleaning other room's toilets with and put them back in the cabinet. I THREW UP IN MY MOUTH!!! read more

I was charged for smoking in the room when I did not smoke in the room. After 45 minutes on the phone with people speaking broken English, I was told the security camera IN MY ROOM caught me smoking. IN MY ROOM? Since I did not smoke in the room, I demanded to see the video tape. I was told, "We call back" and hung up on. Just called again - manager is still not ready to call me back. No roiom service, had to self park my car, had to bring my own luggage in and their "free" internet was impossible to connect with. read more

I love this hotel. The staff is excellent! The front desk workers named Barry and Suzy are always so friendly and attentive. Barry goes above and beyond every time! The Parc is the only place I stay while I'm in New York! read more

Was there for Christmas book the king suite on the 12 floor and the lights didn't work they had to call the handy man and he couldn't find the keys took a bit than had someone else come check the room he try and it didn't work they had to move me to a room that was a lot smaller than the room I booked read more

honestly, one of the best hotels i've stayed in a while. first of all, the price for this hotel is SUPER affordable. Second, the staff is sooo nice! the front desk is super helpful & they even carry your luggage up to the room. the rooms are very nice. clean and modern. i literally had no complaints or problems. i would give it more stars if i could. THANKS FOR A WELCOMING STAY PARC HOTEL! read more

Great hotel blocks away from the 7 train close to different markets and also the mall where u can do last minute shopping as well. I would recommend that people visiting NY stay here for sure for an in expensive stay where u have access to the trains and malls ! The area it's in is no "42nd street times sq " but it's still nice. read more

For the price, it was excellent. New and clean. Will visit again.Mr. Chang the manager is top notch.

Very nice hotel. Don't be worried that it is surrounded by major avenues. The rooms are very quiet and the bathroom is huge. Walk in shower with green colored tiles are nice. You do see airplanes buzzing your room but you cannot hear them. The only issue is parking. You have to park in the mall across the street and it's a pain in the neck to get out. After 6pm go down Roosevelt Avenue and park on the street behind the hotel. It does have a rooftop bar. The bed is very soft and the room as are super clean. read more

Had a great stay. Clean n quiet. Spent a night with one my girlfriends. It was great. The bed was comfy. It was cozy and nice. Really close to the train which takes you straight to Manhattan. Breakfast was included but not alot of options. The staff was really friendly. I would definitely stay here again. Great hotel. read more

Small rooms but very chic and cozy. I love the convenience of target and Starbucks being across the street in the Asian mall. The subway is super close and the staff is super friendly. read more

We stayed here for 2 days (4 people). It's take $240 per night. We like the appearance from the outside, but the rooms weren't like we expected. When we got in, we realized we only had one set of towels so we had to call them to deliver. The designs inside the room weren't really luxury but cheap furnishings and they didn't prepare enough stuff for the customers. We also had to called the front desk to ask for ice because they didn't have the ice machine. This is ridiculous..we thought it's the most basic thing that a hotel supposed to provide...the sink is also dripping and we had to ask to to fix it. Although they provided two free bottled water and Nespresso Machine ( the coffee maker is far away cheaper then the ice maker) , they weren't being thoughtful for customers , kind of luxury outside but being stingy inside . Won't come back again. read more

Good location, great view, excellent price, and everything is super clean and new (probably because the hotel opened 2 months ago). The service was very nice and accommodating. I use their gym, it was decent but I wish they had mats. The breakfast was really good, best complimentary hotel breakfast I ever had actually. There's an ihome (for iphone5) in every room that I wish I discovered earlier! The only downside is that the walls are pretty thin, I could hear everything from outside my room (but it was only when people were walking by) Free high speed internet is always a plus, the blankets and pillows were super comfortable! I will definitely come back again. Overall, one of the best hotels in Flushing. read more

SO adventures in NYC.. Bought tickets to BTS show (CHECK) Made hotel reservations (CHECK) Got directions on how to catch train from Mega bus stop to Flushing Queens on the NYC transit (CHECK) Arrive at hotel to check in (CHECK) Manager states there are no reservations and the reservation which were made had been cancelled Manager informed me that the card I used was decline Informed manager the card should have been because it was only to make reservations. I was told at the time of making reservations that the card would not be charged until we arrive. I informed the gentleman that I spoke with at the time of reservation that I would be submitting another card for payment or paying in cash at check in. Manager stated he called my cell before cancelling reservations. I asked when he said 24 hours before we arrived to confirm payment. Manager stated he called twice first time it was no answer second time a man answered and said that he did not authorize payment. When asked why didn't they send an email I was told no email was on file. Here lies the problem... (1). I lost my cell phone last week at a Greek festive (2). Voicemail with my voice is on my phone and has been picking up since last Sat. (3). NO VOICEMAIL LEFT ON MY PHONE FROM HOTEL (4). Credit Card is in my name and not a man's name (so a man cant authorize or cancel my reservations). (5). You sent confirmation by email (which I sent back to him as verification). AND I NEVER RECEIVED A CANCELLATION EMAIL. My girls changed in the hotels bathroom for the show and went to the show, I spent 4 hours on the phone and computer trying to find another room to no avail because of the concert and a HUGE anima convention... EVERY HOTEL IN NYC WAS BOOKED EVEN THE HOTELS AND MOTELS ON THE OUTSKIRTS OF JERSEY! Daughters got turned around coming from stadium missing Uber ride twice oldest daughter called cuss and crying because they were lost and she only had 2% on her phone because Uber didn't know where to go (picture that in NYC). Daughter walked which wasn't far back to hotel (THANK GOD TO NYC POLICE FOR GREAT DIRECTIONS AND BEING EVERYWHERE TO ASSIST IN NYC). Got back on NYC transit at 12:15am to head back home by Amtrak after already purchasing tickets for the Mega bus. Got to Amtrak people that worked there were hella cool making sure we got on a full train and were seated together. Train pulled out of station at 3:00am Arrived home at 6:00am Now in all fairness to the hotel once they realized they made a mistake the manager, both reps at the front counter, and the security guard were making calls to every hotel, motel, hostel, and Airbnb in the area. The porter stayed late just in case someone checked out early or didn't show to clean a room. However, even with that it does not change the fact that our trip was ruin... THANK GOD FOR BTS WHICH IS WHAT LIT MY GIRL FACE UP OUTSIDE OF THE DEBACLE. read more

Parking sucks. Made our reservations in advance and got a good room rate. It's a pretty good place to stay for a concert at Citifield.

Please stay away from this hotel, the previous reviewer mentioned as she was eaten by A BED BUGS while she stayed was true and it's confirmed. Actually same thing happened to us!!Saw some bugs after I start to feeling itch ...there were bed bugs underneath the sheet!! Seriously, Don't even try to solve the issue with management. They will just ignore you and don't give a shit about it. We just left right away however we paid $200+ for the night that we didn't even stay. If you love bed bugs then you can go there. read more

Okay so overall the hotel wasn't bad, but there were some serious cons. First off, the location was terrible. Yes, it's in Chinatown, but it's in an industrial section that is absolutely surrounded by construction. While they advertise that limited parking is available, I honestly think that they only list that in order to draw in travelers with vehicles seeking a hotel with parking because the front desk associate immediately directed us to the parking garage across the street that is used by the shopping center. The walls were paper thin and we could hear the plumbing from the floors above us as people ran water or flushed toilets, which was incredibly annoying. The room itself was small but nice, it appeared clean at first glance but upon further inspection there were crumbs and trash and hair in some of the drawers. It's a great value for being in such close proximity to the city, but you definitely get what you pay for. The staff was friendly and competent, very helpful overall. I probably wouldn't stay here again but if you're going to a Mets game, it's close and cheap. read more

Do yourself a favor, don't ever stay here. It's infested with bed bugs and when asked for refund, was denied. The staff is rude and do not care to hear what you have to stay. Worst hotel ever in New York. read more

So parking is crap. Had to park in the shopping area parking lot and walk to the hotel. Not to mention the desk had one person moving like a sloth. 36 mins to check in just to be told to park somewhere else away from the hotel. Last time here. read more

Okay, where should I start. When we first arrived the lobby had such a weird smell. As we're checking in the front desk lady tells us that we have to wait 30 minutes for our room, I noticed that other tourist were having the same problems. One of them exclaims that they would be late for other activities. The other man shouts that he had been waiting for hours. It was hilarious how we were all facing the same problem. When we checked our room there was still hair on the sheets and pillows. The pillows if you press down on them float back up. Which probably shows that they probably just wiped off the hair and put the blanket neatly for the next guest. Finally, when we decided to take a shower the towels had hair in them and there were yellowish black dots on the tub. I tried to wash it off but it didn't come off. It was so disgusting. I seriously do not recommend! read more

This place was awesome, spacious rooms wifi nice TV and accommodations, the area was great the service and people working there were so pleasant. Only thing no parking, other than that I'd definitely go back there. read more

Stayed four days. Nice hotel. Clean. Great staff. Centrally located. Near Met stadium and subway. Breakfast is a little weak.

Great hotel!!! Impressed in just about every way possible. Great room. Great view from Skybar. Comfy bed. Amazing staff!!! Brian was awesome. The young ladies at reception helped me with a problem I had with my eyeglasses. I can't think of one thing that would make me not return or recommend. read more

Beautiful spot. Nice rooms, clean & comfy. Beautiful roof top bar- friendly staff. I live in the area & will definitely be coming back here to unwind. read more

I booked a room of 3 people on the website, but they only gave me a queen size bed! So I asked the front desk to switch the room. But their attitude is horrible and told me that's my fault because what I booked was only a queen size bedroom. So I showed them my confirmation email which indicated my room was good for 3 people, yet they still insisted what I booked was a standard queen size bedroom which was only for 2 people. It was memorial day weekend and all the hotels in flushing was fully booked. So one of us had to sleep on the floor! The girl in front desk named Angel kept saying it was not their responsibility and we should know that before we booked it. That attitude is not helping at all and frustrated all of us. I have to say, thank god I only stay in parc hotel for one night, and I will never come back here again. And that girl named Angel from front desk, she is not as good as her name. read more

I was staying here for the Meadows festival. I had booked this hotel through Expedia a few weeks back. I had checked the option of paying nothing until check in. Thursday early morning around 6 AM I received notice from my bank that I was charged a large amount. Upon checking, it was the hotel from what I assumed, half my stay. I called the hotel around 9, with no answer ( it just kept ringing, no voicemail). I called a few more times with the same thing and I started to worry. I called again at around 11 and this time a gentleman answered. He was kind and I told him I was worried since I received a charge from the hotel when nothing in my emails, expedia itinerary, nor on their website mention another charge before check in. He put me on hold and checked and told me that was a security deposit. I asked him how come that was not mentioned in any of the information prior to booking? He apologized and told me it is their policy. One day before the festival, i was not going to change my stay. He was kind so I hoped for the best. On the day of check in, they only had one staff member working. It took a while and this is why I assumed no one answered my phone call when I had called yesterday. After checking in, our room was roughly 84 degrees. They had left the air off and the room was humid and so hot. We turned it on and the air is by the bathroom with one vent. It would take a while for the room to cool down but luckily we had to head down to the festival. Everything else was fine, until roughly about 2 AM. The room next to us, 209, had a few girls that started yelling at the top of their lungs and laughing. I dont know what they were throwing around either but it was loud. It woke us up and I tried reaching the front desk. Once again, no answer. I called again but no answer. At this point being tired and half asleep, it had quieted down to an occasional loud laugh. However, it would go back to yelling again. The same situation, no answer. After knocking a few times and this continued until 5 AM. Exhausted since I couldnt sleep, I received another notification from the bank about a charge. It was the hotel again. I called this time again since I was assured the rest would come back out at check out. The woman who answered was Kathy. She was not polite but I assumed since shes the only one employed at the time, to be frazzled. I tried my best to be kind to her because I felt bad. I explained I was concerned about my charges on my card since I was assured I wouldn't be charged until check out. She told answered me tersely and stated there were absolutely no charges on my card from the hotel. They havent charged anything ever. I explained how I spoke to a gentleman at front desk yesterday and thats what he had told me. I was worried and I asked if there is any other way to check with him? She just said no and tried to hang up on me. I found myself trying to be kind to her and said, I'm sorry, is there anyway to check. She told me to go downstairs and look at her screen. I told her I believe her that she does not see anything, but the problem is these charges nonetheless. I found myself trying to show her customer service and she was so rude. She told me either go downstairs or call Expedia. Expedia's customer service was very kind, and mind you, there was an overflow from hurricane Irma. I spoke to him and explained, and he said no expedia has no control over charges. The hotel charges. He then put me on hold and said he would call the hotel for me. He said he just spoke to someone who confirmed hotel charges. Since there was only 1 person working, I called Kathy and asked because I was confused since I just spoke to her. I may have been wrong, but I wanted to confirm everyone was on the same page just in case they spoke to a different person I wasn't aware of. She answered and said she checked on a different page and it showed they did charge. I asked her when I asked her to see any other options to see what may have happened, that she couldnt check this page. She said "We'll now I see it". I didn't want to argue with her and I thanked her anyway since there is no point in arguing with this person especially since I wont check out until Sunday. I thanked my Expedia person and went to the festival. AGAIN, on Saturday night the same room this time woke us up at 5 AM full on screaming as if someone got murdered. It woke us wide awake and terrified. Then we heard laughing after we were going to check if everything was ok and they continued yelling. I called front desk about 8 x in a row. I got the same gentleman I spoke to on thursday morning. I was upset and told him that this room next to us are completely screaming and yelling. He knocked and told them they need to stop. Monday, after check out, I receive another charge from the bank. It is the hotel charge again and now it is over the amount i booked for. I did not want to call since it was in pending. This pending charge did nto go away until THURSDAY. read more

A girl named Ivy that works there is really nice. She accommodates and helps you in the best way possible. The area around there is nice as well, as she would give you recommendations on where to go and what kind of places are good to eat too. read more

I have either bedbugs or scabies from staying in this fucking nasty hotel. It looks nice, but Chinatown can go fuck itself! I literally have bite marks on my ass, from before I left the hotel. Got home, bite marks on my left arm and left upper back. Scabies or bedbugs. This place is disgusting! Do not stay here! And whatever it is that they have, I brought it home with me. I have to wash my entire bedding and all of my clothing which includes two large suitcases full of things. I wouldn't stay here again if you paid me! Disgusting! And, I will charge them with fumigating my house if it's bedbugs or scabies! I just covered myself in Tecnu, hydrocortisone took four Benadryl's, alcohol and covered my butt my arm and the back of my arm with nail polish. Just lovely. Just what I wanted to do after traveling for three days!!!! Disgusting! Would not recommend this place to my dog! Definitely not a photo shoot! Trash, trash, trash! How the back of my left leg is covered bites. I want to kill these people! They can just go screw them selves! Disgusting! read more

if u want to stay at The Parc Hotel you probably should: * brush up on your mandarin. Theres no morning papers in english in breakfast room, only in Chinese. They have porridge and rice for Chinese families, no eggs and bacon. Toast and cereal did the job for me. *my room smelled like egg rolls (maybe someone ordered in next door). I will not eat at Panda for a while now. *at 5am Chinese man was banging on the door next to my room. He was very upset and persistent to wake someone up. Since I don't speak the language I was not sure how i can help him or what kind of Bruce Lee action was about to go down. * zebra bar has the view and bud light for $7.25 + tax + tip for a bottle of beer. Just saying its a bit overpriced. *park at the mall next door.$29 per day. People will give u looks when u are dragging your luggage through the mall. But its safe and secure. *staff is friendly. Rooms are about a size of my bathroom. No problems with tv or wifi. Lots of chines channels if u learning mandarin. *i enjoyed talking to manager Zoeye, she seems to care about the hotel and is very professional about the business. Overall, two star stay if you are into feeling like you are staying in another country. read more

this is a fraudulent company who engages in false advertising online regarding their booking policy. They will charge your card with no refund regardless of cancellation or no show. We are considering file law suit against this criminal enterprise to expose their commercial fraud online. read more

This is a nice hotel. Although it's mostly Asian I didn't feel out of place. We stayed in queen room and it was a good size for NY. It's really clean and the bed and pillow is so comfy. We had a nice view of the mall. The room came with an espresso machine that was a plus. The staffs was just awesome. We called downstairs multiple times and they were very helpful & they even gave me a step by step on how to use the espresso machine lol. They clean out room when we left and made our bed. They have complimentary breakfast but there's not a big variety of food. The one thing that was disappointing to us was the fact that the zebra lounge upstairs was close and we wasn't told ahead of time because that was one of the main reason we booked this hotel. We was told at check in that they close it because they changed management. The train station was close and there's a mall right across with a target inside so it's very convenient. If you are not Asian be aware it's Asian town, lots of Asian people, stores snd food. I didn't mind cause I love me some authentic Asian food and it was dirt cheap. Ok back to the hotel, I think our window shade was stuck or broken and we couldn't get it up all the way once we put it down. Our 2 night stay was only $317. Overall I will stay here again cause I had a good experience. read more

5 stars because the staff is so friendly, giving advice on where to eat, provided extra towels, saved a parking spot in the basement, kept the Skytop bar open, and so on. 4 stars for the room and location. 3 stars for breakfast. read more

My daughter and I stayed here two times a total six days over a seven day period. Ok positive first the front desk personnel were very friendly and helpful. The rooms were clean and the cleaning staff attentive. If we needed some more bottled water or something fixed it was taken care of promptly. Okay the so-so; the breakfast was just okay. The Bao Steamed Buns which I love were cold, cold, cold like they were taken from the refrigerator then just put in the chaffing dish with one Sterno can. Even though the breakfast was till 10:30am there was not much left at about 9:45am. They also need to learn how to cook a hardboiled egg the shell did not peel off easily. The choices were limited. The coffee though was quite good! Ok to the non-acceptable the parking situation was practically non-existent, why you would build a new hotel without some sort of plan for parking is beyond me. The recommended parking was across the street in the Sky Mall. We arrived to the Hotel late and parked temporarily off-street in a driveway that housed the hotel garbage dumpsters so we didn't get a ticket because there was not even temporary drop off in front of hotel. We checked in dropped our bags in the room and took the car over to the mall parking. Well first of all it was pretty desolate except for some supposed workers which was not a good sign, then once inside we realized you could not walk through the mall to get to the front near the hotel, we had to use a stairwell from the parking lot to the outside which once you were in the stairwell there was no re-entry VERY FRIGHTENING! If there was someone in the stairwell meant to hurt or rob us we would have no way to get back in to the parking lot(doors back in were locked no re-entry)! Once out, the side street we had to walk up was a desolated dimly lit uphill street back to the hotel. This was not acceptable the hotel should not put their clients in possible jeopardy or even just the feeling of being unsafe. When we spoke to the front desk they said that most of their clients do not arrive that late?? What really? are they trying to say we have to abide by a self enforced curfew to feel safe??? Not right. The hotel needs to find an alternative to this set up, Valet parking would solve it quick until they can make other arrangements, because the mall is only open till about 11:00pm. The roof-top bar was not open which I was looking forward to. One other thing they recommended a local restaurant for delivery and it was they worst! The Hotel should take them off their list of recommended restaurants. Because this restaurants quality and service reflects badly on them. Hunan Kitchen of Grand Sichuan was the name of the restaurant! read more

i love the coffee maker,sooo cool :) and also the bathroom is very clean and nice, (also love the shampoo) overall, very nice hotel in flushing read more