Have called for literally a week. IF I can get a person to even answer, they immediately put you on…read morehold. I have tried to set up a time to come speak with someone and tour the complex but they don't seem to care if they get any new tenants. One more thing, during the week I was trying to reach them, 2 other things occurred, first, when the phone went to ring, after less than 30 seconds it would disconnect the call. I did try from different phones to see if it was just mine but it wasn't. The second thing was I noticed they increased their prices. I guess that is why they ignored calls. Bad way to do business in my humble opinion.

Dodged a bullet! Was so excited to view an apt since it…read moreappears so nice online. I arrived at 11am but the office was empty (not closed). I went back half an hour later, and hour after that but still no one! I never made an appointment to have a viewing since reaching them through the phone seems to be impossible. A robotic machine trying to set up an appointment over a live person is just unprofessional and just lazy.

The most Beautiful apartments on the island. The pool area…read moreand the grounds are unbelievable. There are flowers everywhere! They also have a small area for doggies to play! Even though there really is not a view of the water that might be ok for us to start off renting there first then buying something we love. Food for thought..

August 6, 2025…read more Complex shut water off today 930a -3p for repairs. It's the 8 month of the year and this is what... the 3rd time so far. 4th? Didn't read my last review, so i can't remember.

My first time at these apartments was about a month ago when I met with a client. She was such a…read moregood client, that she introduced me to the site manager who was ready to allow me to do a seminar here a month later. The staff here is really friendly, the residents are easy to get along with, I have heard of the great things about the site manager, Jose, Petra, one of the newer secretaries here, is an incredible person for the residents to talk to, their public facilities are very clean and inviting, their restrooms are over-par, and their location is right next to the water. What a bargain, right? From the residents I have had the opportunity to speak with, they seem to enjoy themselves. One day I came by, there were a number of people enjoying the pool. Their community room is so well-done. There are a lot of computers for residents who want to use their technology room. Did I mention that the staff is excellent? Having worked with a number of apartment complexes in the past, this is one place I can say that community is really important to all. Everyone seems respectful to everyone. For those looking for an affordable place to stay on the island, I would recommend you look here.

Absolutely love it! The management team is incredibly responsive and helpful. The building is…read morequiet, neighbors are friendly, and the amenities (especially the gym ) are always clean. It's also perfectly located within walking distance to the Walmart and circle k!

Old stewart landing/ captions landing has roaches. Maintenance paint over everything including…read moremold. Stains on carpet & walls appeared after weeks of staying there.

Excellent place to live. The complex is very clean and offers many sidewalks and available parking…read more I lived in a 1bed/1bath 650SF unit on the third floor with my girlfriend and (small) puppy. It was small, but cozy; we even had family (7 people and 1 dog) come stay for the Christmas holidays for 1 week; it was just enough space to be comfortable too. No problems throughout the move-in process; not to mention the unit was SPOTLESS when I moved in. The only problems we had: out-dated appliances and 20+ minute drive to our place of work (downtown).

UPDATE 8/14: The day AFTER my daughter moved out, they replaced her AC unit. She has been…read morecomplaining about it since she moved in last September. And it's been broken more than fixed during the summer. Apparently, you have to move out to get things fixed. That is not good service. UPDATE 8/12/24: My daughter is moving out. The AC is still broken. They put in a window unit that keeps her apt. at 87 degrees, and then tell her that they are working on fixing it. Enough is enough.

Great accommodations Pool is terrific…read more Short walk to beach Close to shopping and dining Friendly and knowledgeable front desk Areas of enjoyment in the facility for adults and children

Always accommodating and service oriented. The building is gorgeous and amenities galore. Housing…read moreaccommodations are excellent! The rooms are equipped with the right pots and pans ready to make favorite meals. Views are exceptional to the beach! Always a great sunrise and sunset! Always a pleasure to visit! We will be back.

Awful experience. Apartments are infested with cockroaches. Not just 1-2 either; at one point, I…read morewas killing around 50 cockroaches a night. I wish I could say that was an exaggeration. Would go to management on a daily basis & they basically said "tough luck". Took them 3 months to get the problem under control. My heat is constantly going out and it never gets fixed. Only thing it has going for it is the view, but honestly I would save yourself the headache between the nightmare management and cockroach haven.

Absolutely horrible experience. These apartments are completely infested with bugs--I've seen…read moreroaches, ants, and other pests constantly, and nothing is ever done about it. Maintenance is a joke--they never answer requests or follow up. I haven't had a working stove for over a month, and no one seems to care. The place is dirty, run-down, and management is completely unresponsive. Do yourself a favor and stay far away from this trashy place. Living here has been nothing but stress and frustration. Total nightmare.

I came to Galveston to attend UTMB, and now that I have graduated, I will be relocating to Houston…read morefor my new job. While I'm thrilled to be working my dream job, I am also incredibly bummed because I ended up falling in love with Galveston and my HOME at Broadwater! I NEVER in a million years thought I would have loved Galveston this much, and Broadwater only made my experience all the more pleasant. I have had many friends who were either too far from school or their apartment complexes made their living experiences a nightmare (smelling weird smells from vents, noise, mold, flooding, etc.). Broadwater has been an absolute breeze to stay at, and I hope whoever is reading this will consider it! I'm shocked that there aren't more reviews about this wonderful apartment complex. The staff is always so kind, and that does NOT change throughout your time living there. My apartment is a newly renovated one bedroom with vaulted ceilings and granite countertops, facing Central City Blvd. I LOVED it! It is so nice and cozy (and I'm NOT using the word "cozy" to mean small, because it was perfectly spacious for me AND my dog!). To make this post easily readable, I'll do some highlights. Pros: * Super kind office staff * Super kind / nonthreatening maintenance workers * BEAUTIFUL kitchen * Huge bathtub * PET FRIENDLY! and plenty of space and grass INSIDE the complex so that I can safely walk my dog * SO quiet! The apartment is structured so that there are only about 4 apartment doors per floor - so you won't be hearing a lot of people walking back and forth since it's only 4 apartments on your floor * The model I lived in was actually NICER than the model I saw upon the tour! * The pool is BEAUTIFUL and during my summer semester my friends loved to come over and tan and relax during study breaks * Speaking of studying, their clubhouse is AWESOME and the most perfect place to do group-study-sessions, or even just for when you need a change of scenery when you study. * Galveston FLOODS and some of my friends would actually be trapped and not able to get out of their apartments because of the flooding. Not Broadwater! I never had an issue with flooding in the complex and my route to UTMB was always clear * Never ever smelled my neighbors' cooking or smoking or anything of the sorts Cons: * Paint job on my baseboards and bathroom trapped in some muck -- so it looks like the baseboards / bathroom were not cleaned before they were painted and a few hairs were actually stuck in the dried paint. It sounds gross, but it was no big deal to pull it out. If you're a snot about paint jobs, this might irk you, but I personally didn't care. * Upon moving in, my apartment was super dusty -- but wasn't an issue to clean myself * With the change in temperature, my doors would settle and become harder to lock/open - but a quick call to maintenance fixes that issue * My old apartment in College Station had the option to set up an autopay for rent and electricity -- Broadwater does not have this option. However, it's no big deal to walk down and pay your rent. It was only a problem when I wouldn't remember until the day it was due and realize that the 3 days I had left to walk in and pay it were also the 3 days I had late classes and 12 hour shifts in the med center. * Not all of the units have washers and dryers in them, so that is an additional charge if you don't want to use the on-site laundry room (I opted for the hookups in my apartment and do not regret the convenience of that) * Facing Central City Blvd was fine, but sometimes if cars were honking and being obnoxious or if people were yelling, it would wake me up. But really, it was rare and a non-issue. Overall, my needs were met, which were: safety, quality, dog friendly, convenience in commute to school/groceries, and overall just enjoying where I am. It felt like home, is a well maintained property, and I always felt respected and safe :)

Just a note to commend the new team member Chris. I spoke with him about the communication problems…read moreand he immediately implemented written flyers in the tenants doors. That is so helpful for our older tenants. I spoke with him today about the poor hygiene habits of some of our smoking tenants and he said he would communicate my concerns to them. Chris is the type of employee who needs to be here for many years. Thank you, Sonia Lipham

c;ean and comfortable.lived here almos 5 years every time i…read morehad a maintenance issue it was taken care of the very next day. i have never seen a roach.

Incredibly poor experience dealing with Villas and I do no recommend at all. I am incoming resident…read morephysician at UTMB that has been trying to find housing in the Galveston area and have only had poor experiences with trying to find an apartment at this place. They only lease out apartments no earlier than a month beforehand and told me they are very strict on having the apartment go out to whoever can call first on 8AM a month before the move in day opens, no exceptions, and that it is basically a bloodbath. This alone is extremely unprofessional, however even when I tried to even follow this ridiculous request to call when they told me to I find out that there apparently was an exception made to the rule and they ended up leasing to someone early despite being very insistent they never do that and that the only way I could get this apartment was to call on their ridiculous deadline. Just weeks of contacting them, touring with them, communicating with them wasted because they couldn't even follow their own rule that they make everyone else follow. Overall disappointing and unprofessional and I recommend incoming UTMB students and physicians find somewhere, anywhere else. Relieved I did not end up living here if this is how they communicate and deal with future tenants.