Fix all corridor lights, maintain gates . Not pro active! Surprisingly, management stays…read moreindifferent to regular maintenance needed to keep property safe and well kept.

Not a gated community: Boterra is advertised and priced as a gated community. It is not. I moved in…read moreOctober 2024. It is currently late February of 2025 and the front gate has never worked. The gate has no box and no plan to be repaired. The side gate by the office is always open. The back gate does work as advertised. Freezer minimally useable: If you do decide to live here be sure to make sure (in writing) they will give you a top and bottom refrigerator not a side by side. Our unit (I think a B1) has a design flaw that only allows the freezer to be opened four inches. That combined with the ice maker placement results in my freezer being all but unusable. Management can't be bothered with this. Pros: Newer construction. Neutral colors. Megan in the office was super helpful when we came to look at the property.

I toured these apartments last week and made an appointment to tour which I arrived on time. I was…read moreassigned Sean to work with. Upon meeting him, he was nice, friendly, and funny. He answered all of my questions. He immediately showed me some available units and was open to telling me about their current special. I was open to looking at a one-bedroom with a garage since the 2-bedrooms were too expensive for my liking. The apartments are towards the back of League City off of a semi-busy street and across the street are some nicer apartments that I viewed online as well. Mr. Sean showed me a one-bedroom, one-bathroom unit with an attached garage. The perks of the unit were the built-in door camera that comes free with the unit. The very large garage to fit a vehicle and other storage supplies. The AC/heat dials were electric and good for someone tech-savvy. The price was not ideal for a one-bedroom, it would have been $1,483 and I hated the limited small floor plan. It was too small and too dark and there wasn't a lot of natural light. As we were touring, I was commenting on the things that I liked and compared them to my last apartment in Austin. My last apt in Austin was a small one-bedroom, but it was supplied with old white appliances that could have been from the 50s (who knows) and it lacked countertop space as the kitchen was galley styled. The apartment complex was older than 1996. As, I was hinting at my needs and wants out loud to Mr. Sean, somehow Mr. Sean assumed that I came from a low-income, low-budget apartment and he made some insinuating comments that made me feel uncomfortable. When we returned to the office, he was talking in "ifs and maybes" on whether I would qualify for the units. Again, this made me feel inferior because despite my saying that I lived in a unit with older appliances (my last apartment), I never once mentioned that I lived in a low-income apartment. As I've never lived in low-income apartments before. He made it seem like I had a low credit score therefore I would struggle with passing the credit check. Then, he made it seem like I did not qualify to live at The Avenues. It was very strange and he even joked about how I would like living at the Avenues because it isn't low-income. I respectfully told him that I'd never lived in low-income apartments, but he continued in this motion. It was just a very strange experience. I wasn't a fan of the one-bedroom units and the garages are too close to your neighbors. The unit that I was interested in was even higher in price at $1,500 for a one-bedroom which is ridiculous and would become available in Feb. I thought that I could get past that whole ordeal, but I cannot because if it was anyone else touring with Sean, would you have made those same comments or was it just towards me because of me being a minority? That is something that I cannot get over. It placed a hamper in my experience. Another thing that I did not care for was the fact that the other guests who came into the office weren't placed as a priority. Mr. Sean told some walk-ins to self-tour and they clearly seemed opposed to the option and even mentioned that they got lost as it was their first time. I understand that I took priority since I made an appointment online, but it was still awful to see how you would get treated if you did not make an appointment. Another thing, I did not like was that phone calls to the office were unanswered. It is unknown if they ever were.

Beautiful property, love the pool and package lockers but staff seemed less than eager to assist…read moreme. Not a deal breaker, but something to consider.

New owners!!!! Ofelia works hard in the office to make sure you're taking care of and all repairs…read moreare done instantly.

Great location and staff! Quiet area and an awesome place to live! They offered a great leasing…read morespecial for immediate move-in! !

Great place. Clean, has gym, pool, free coffee / water in the leasing office. Quick with fixing…read moreissues like the fridge / lights. Comes with washer / dryer.

First I want to say the photos and the apartments are definitely not the same , the kitchens are…read moresmaller then the pictures , the manager is very Unprofessional useless when I was living there I put in multiple work orders nothing was ever fixed IF YOU ARE THINKING OF MOVING INTO THESE APARTMENTS PLEASEEEEE DONTTTTTTTT THE PLUMBING JOBS ARE HORRIBLE AS WELL ! I'm GLAD I MOVED

If you're looking into this place and are unsure because you saw some bad reviews from a year ago,…read morePLEASE overlook those! They have new management and the staff here really work hard. My husband and I adore this place. It is an older complex, but the price is great and the property is well maintained. Kaycee is the sweetest lady on the planet. If you're considering this as your new home, this is your sign to make the move!! Lol, but seriously this place is wonderful.

I got on here looking up my apartment complex by chance and WHAT DID I SEE??? A 1-star review!!! I…read morehave to disagree with any and all 1-star ratings (they sound like disgruntled prior tenants). For starters: The staff is amazing! They connect with you and treat you like a human being, not just a tenant who lives in their complex and they are collecting rent. They communicate effectively via email or text. It is the irresponsible tenants who do not read their emails or choose to ignore them (p.s. if you live here-valuable information comes through your emails. Just follow their rules so we all can live in harmony and with one another). Next the grounds are kept immaculate. Maintenance is super friendly and on point (like they completed it yesterday before you requested the service) when they receive your request (mind you with COVID-19, slight adjustments had to be made, but services are still done as soon as possible or you receive a communication on the status of your request. GREAT PLACE TO LIVE!!!

I have been living here for 19 months and would highly recommend this complex. The staff has always…read morebeen professional and courteous. All maintenance issues have been dealt with in a timely manner and I have been extremely happy living here. The other tenants have all been kind and considerate. I would highly recommend this apartment complex.

Office staff is incompetent. Constant changes in management, so you never get clear or consistent…read moreanswers on anything. Almost every month, they're finding a new money grab or rule to get more money, only for it to be abandoned within 2 months, while still not making necessary repairs, hiring more maintenance staff, or making any improvements. Relatively nice apartments for the price, but office workers and management are rude and unprofessional. They're quick to take your money, but slow to make ANY repairs, install anything, or address community complaints. I had extremely low expectations, and they were lowered.

There are new ladies in and out of this office that never ever seem to get anything done or want to…read moredo their job. They will be sitting in the front office and just watch people sit at the door and not unlock it. I've been waiting for something to get done in my apartment for over a month, mold had grown in my apartment from the very first month when my apartment flooded and it's been never ending issues since then. DO NOT, No matter how affordable is, rent from this place. I have two children and expect atleast bare minimum from an apartment complex and they can't even provide that. The customer service sucks and the apartments are what YOU make them. Not the maintenance or anyone else. The website says they open at 8:30 in the morning so I walk that way to be answered since telecommunication is scarce for them I guess and she literally told me she wouldn't let me in the front office at 9:20AM and they made their own hours instead abiding by the companies to adjust to their liking. It's gross how they are but it's fine, the issues with my apartment will be looked at by the city now because I am done getting the run around. UPDATE: after posting this review I had my brand new mini van in the parking lot that I got over the weekend and got back to town Tuesday and they had my van towed because of this review. DO NOT MOVE HERE. Not to mention I'm walking around with a new baby in a car seat over my shoulder with my 5 year old holding my hand walking all over the apartments. Corporate will be being contacted. The young ladies at the front office are very inappropriate, malicious, and immature.

I recently moved into these apartments and I couldn't be more pleased with the management, Ms…read more Lopez. All emails were very professional and she made sure all my problems were address. They were very organized during move-in regards to my paperwork. Everything was done in a timely manner. This is also the only apartment complex where they had courtesy paper towels, toilet paper, soap and plunger waiting for me in my new apartment. I highly recommend this complex.

The application process was a nightmare and feels like a scam. I met the income requirement but…read morethey kept giving me the run around asking for more documentation. Very frustrating and annoying.

Have lived here for about a month now and so far it has been amazing! Staff here has been super…read morehelpful and nice. Apartments are beautifully remodeled and are at a great price compared to anything else in the area. I'll update after some time

this complex has not been well maintained. these units need DEEP cleans. can't walk barefoot or…read moreyour feet will be black. the patio furniture that they use as living room decor is completely covered in stains. shower is filthy. have seen cockroaches as well. this place has so much potential, whoever runs it is letting it go down hill.

My family and I stayed here Memorial weekend. What a beauitful location with great people that are…read morevery friendly and a friendly staff. The room was very nice and clean, smelled good and the bed were very comfy, the views were just beautiful and the fishing! Definitely will be back soon!