Had a really bad rat problem when living here. The metal stairs are honestly terrifying if you have…read morekids. There is a lotttt that needs to be re done and they usually just move you in as is and it sucks. Lots of counter tops that need to be refurbished- lights that are out and I will say the manager truly does try so hard and I appreciated that but they need to be torn down.

I was here for 2 years. Gabby, the property manager, is sweet and wonderful. I loved the private…read moreparking, personal yard and quiet. Easy access to Beltway 8 & Highway 225. The property cleanliness was also often maintained.

Clean apartment, great service , and really convenient for the location! Also pretty secured and…read morethe area as well.

Add to this that they never answer the PHONE!!!!! The front desk never know what's going on or they…read moreprovide wrong information. Very frustrating when you just want a quick but correct answer.

REPOSTING due to management deleting our review.... I'm following up again regarding the unresolved…read moreplumbing issue I reported over 48 hours ago. The water remains cloudy, and the odor has significantly worsened throughout my apartment. With an ice storm forecasted in my area, I'm very concerned this could lead to frozen or burst pipes and further damage or health risks. I need immediate contact and confirmation that this will be addressed as an urgent matter. I want to specifically recognize Dalia in the office for her outstanding concern and customer service. After days of issues with my sink and not getting a response, I went to speak with her directly, and she immediately took action. She called the emergency maintenance line right away and made sure someone came out quickly to inspect the problem. While the issue has been fully resolved, the emergency technician was actively contacting his supervisor to see if they could come out the same day, which showed real effort and urgency. Dalia genuinely listened, cared about the situation, and did everything she could to help instead of brushing it off. It makes a huge difference when someone in the office actually advocates for residents, and Dalia did exactly that. I truly appreciate her professionalism and dedication.

Bait and Switch - be careful…read more Villages at Parktown owned by Mission Rock Residential lured renters in with the promise of a private patio and a six foot fence. Private patio and six foot fence was advertised on their website in at least three different places. In addition, while taking a tour of the grounds, I asked what we could do for shade, since this is Texas, and I was told, by management, that I could put up a canopy. Well a tornado damaged some fences, mine lost one board, so Villages at Parktown owned by Mission Rock Residential, decided they would put up all new fences. The problem is they put up five foot fences instead of six. So now there is no longer a private patio, because the fence is only five feet, and well, the fence is now only five feet. To add insult to injury, Management of Villages at Parktown owned by Mission Rock Residential sent out notice that no longer will any shading devices be allowed on the patio. This is Texas people. No more canopy, no umbrella, no shade! It's really hard to enjoy a "private patio" they brag about on their website when it's 85 degrees at 7 am and you have a five foot fence. I reached out to Villages at Parktown owned by Mission Rock Residential management and I was basically told, in my interpretation, it's not in the lease and we can do what we want. I reached out again and asked if they would let me out of my lease since they lured me in with promises of a private patio, six foot fence and shade. I let them know I no longer felt safe because it was now easier for anyone to see into my patio and jump the fence. Villages at Parktown owned by Mission Rock Residential manager Nichole Harper, told me "we are not responsible for your safety" and would not let me out of the lease, and would charge me the full remaining amount on my lease and a penalty fee. I asked since all these changes were made without any notice to the renters, and they promised one thing and then took it away, would they at least meet me halfway. I was basically told, in my interpretation, to jump in a lake. I did send an email to the Director and the VP of Villages at Parktown owned by Mission Rock Residential and did not receive any reply. Bait and Switch - be careful

Beautiful senior affordable apartments in Pasadena TX. Great location with wonderful amenities and…read moreexcellent social events and service. The staff is so caring.

From the owner: Hampshire Court Apartments is a community that caters to the young at heart.read more

Save your money and your sanity--look elsewhere. The management at Cinnamon Ridge is either…read morecompletely incompetent or willfully malicious. ​I am currently disputing a $75 fee that they charged me due to a glitch in their own portal. Their system rejected my application fee claiming my bank wasn't real, while simultaneously accepting my deposit check from that same bank. ​Any competent manager would look at that, realize it was a glitch, and waive the fee. Instead, the office staff told me "too bad" and demanded I pay the penalty for their broken website. Now, they are ignoring my emails and refusing to fix it. ​If they can't handle a simple application check without fining you, imagine how they will handle a maintenance emergency. Zero stars.

I am very displeased with the management and the upkeep and communication with the manager. My…read moresmoke detectors went out I put in a work order then get a notice about not having the smoke detector in, replaced batteries and still going off by itself at 2:30. am in the morning. I have a heart condition and cannot be startled out of my sleep nightly. Now they say Bad housekeeping, I feel at this point I am being constantly harassed by the office. I have to say sometimes I don't fix my bed but bad housekeeping NOT ! I would not at this point recommend anyone I know to move here, management need a communication course and lots of people training. I am still waiting on pest control after a month.

The staff dose an excellent job keeping the grounds looking nice, and the amenities are always…read moreclean and enjoyable. I aso appreciate how safe and welcoming the community feels. The location is convenient, and overall, it has been a very comfortable place to live.

Hello, I'm leaving 1 star because of the lack of professionalism here, if you want your concerns…read moreignored move here! I emailed several times about wasps no answer, went in person and told Sandra that my outlet in my restroom did not work, the ENTIRE year I was there it was not resolved, when I moved in there were cockroaches, Dealt with extremely loud neighbors and I was told that they can transfer me there won't be any fees when it came down to it they asked for a 300 dollar deposit.... That's a fee. Saying I'm being rude for not understanding why I'm being charged certain fees just shows you are not the kind professional you think you are Sandra, ignoring my calls and my emails is not professional, Pressuring everyone to leave 5 stars reviews isn't professional behavior. The only thing I can commend is that it is safe here therefore you get 1 star.

Moved in at the end of June and Kristen was such great help getting settled in fast and quick…read more Amazing team

Putting 5 stars to boost their ratings. They deserve better than a 2 or 3. I'm a current resident…read moreand I have no major complaints. The apartment units themselves are not bad. We've had our eye on these a long time before we actually moved in. And the management and ladies in the office are wonderful. They're very flexible and inclusive of their residents. Best experience I've had so far with any properties managers.

honestly, just keep your money and find a better place. these people charge you FOR ANYTHING. they…read moreare NOT pet friendly even if they say they are. over $250 for a pet fee & if you're a 3 days late to pay the rent, the manager will literally WALK INTO YOUR APARTMENT without a notice or anything.

My son and I lived here for 6 yrs. moved out and moved back. So we have lived here almost 8 yrs…read more Comfortable quiet living. Property and pools always clean. Parking a little complicated on one side of the complex . Work orders are attended to quickly and the maintenance men always take care of things efficiently! No complaints!

Nice apartments. Monica and America helped to get the right place at a reasonable price. I greatly…read morerecommend this place.

Crappy management, crappy owner, and just down right crappy apartments. I agree with both of the…read morereviews below. They don't fix anything EVER but tell you you're on the schedule. It's super trashy and ghetto! The "apartment manager" has like 5 vans that take up most of the parking lot (he does carpet cleaning) and he just empties this nasty dirt filled water in the middle of the parking lot. They have no maintenance man onsite and just don't care about their tenants. I would never recommend anyone moving here.

no on sight maintenace…read more owner takes his time to call back if you have conserns or complants. he is a champ at how fast he takes your money for application fee, deposits and of course the monthly rent. there is no one to empty trash barrels through out the property, trash tossed out and no one to pickk it up